Rick and his crew recently stretched carpet in multiple rooms in a home we just purchased. The confirmed the appt a couple days prior, showed up on time and were very courteous. Carpet looks great! Great service!! read more

When I moved in to my home several yrs ago I did see several carpet stains in my loft area. Over the course of several weeks many more came to the surface. Even more when I began to use the area accompanied by my two dogs. Within a couple of years the cream colored carpet became quite colorful! I have seen Nu-Way Systems vehicles in my neighborhood advertising cleaning and carpet dying. I believe my carpeting is at least 10 yrs old but other than the stains, it's of very good quality. I called Nu-Way to schedule carpet dying. I really didn't think the spots would come out. The guy I spoke with told me that cleaning might be all I need and since they clean before dying, I could make my decision then. The result was "WOW"! The carpeting is so clean and bright (not whiter if that makes sense) that it doesn't even resemble what it was. I intentionally waited a couple of months before reviewing to see if previous spots would return to the surface. Nope. Not one! I need to mention that the employees are professional, personable, upfront about what they can and cannot do, and explain the how and why. They clean up after themselves too! I am very happy with the outcome and highly recommend Nu-Way. read more

Great experience. We have a dark carpet and a pet stain lightened it up in two places. The carpet was not very old so we did not want to have it replaced. I looked online to find a company that could dye the carpet. There are very few places for this type of work. Rick's team came out and tried but unfortunately it did not work likely due me pre-treating the stain. Luckily we had an extra piece of carpet. They were able to cut the stained areas out and replaced the carpet. No one will ever know that these patches were made unless you point them out. I highly recommend them for any carpet needs based on the quality of their work and how they treated us as a customer. read more

Over the years, I have used many carpet cleaning companies. Some were better than others, but it wasn't until we found Nu-Way that we experienced true carpet cleaning experts. Actually, these guys are really "carpet" experts and one of the main services they offer is cleaning. But more than that, they truly know what they are doing in solving many difficult carpet issues, including getting rid of spots that other companies just pass right over. Their list of related services is also impressive. So in the end, we knew exactly what to expect from their work and we got it. First in their process is a thorough inspection and testing of the carpet that you have. They take into account the type of fiber that is to be treated and tailor their solution to your unique needs. As we learned, polyester poses many different issues than does nylon or wool and each needs to be treated accordingly. That never seemed to be the case with the other guys we used. They would just show up, run their steam systems and depart, whether they got the stains out or not. Not so with Nu-Way. These guys have proven to us that they want to deliver on the promises they make. After 2 other companies failed to get rid of the stains in our current polyester carpet, Nu-Way did so quickly and effectively. These were tough spots to eliminate, but Nu-Way made sure that we were satisfied with the results before they accepted our payment. I have learned a lot about carpet cleaning over the past couple of weeks. The main thing I learned though was to hire Nu-Way the next time we need our carpeting cleaned. In the end, sometimes you surely do get what you pay for. Way to go, Nu-Way! read more

Read full review! Had Nu-Way out today to dye some stains on my master bedroom carpet. I was told stains would hopefully improve by 70% and that was an accurate estimate. Stains are still there but blend in enough to not be noticeable anymore. However, I would hesitate to use them again or recommend to anyone. I was given a quote of $350-400 for spots in 2 rooms. When they arrived I told them we replaced the carpet in one of the rooms and wouldn't need services there. Tried to charge me for both rooms. I had to ask twice to have cost reduced and even then they only gave $50 off. Even considering travel time, half the time and half the work should equate to more than $50 off. And they would've taken the full amount for work they didn't do if I hadn't questioned it. Be careful! read more

Nu-Way has been cleaning our carpet for about 8 years now. We had originally considered replacing it but after their first cleaning, it looked like new and continues to look great. Rick is great in answering the phone and calling back promptly. He makes it easy to make an appointment. Jason and Matt, again, arrived on time and were thorough and professional. I continue to be amazed at what stains and "walking paths" they are able to remove. I would consider no other carpet cleaning service. Get the best ! read more

I don't get my carpet & furniture cleaned as often as I should (budget issues), but when I do, these guys are my go-to! Nu-Way gets it clean, are fast & polite & will even move the furniture. I usually have Jason & another guy take care of business for me, and I recommend them highly. Fun fact: A few years ago, our dog got skunked and ran all over the house, spreading the scent everywhere. We tried every air cleaning trick in the book, to no avail. Finally called Rick & he got us a bottle of the stuff they use to freshen up after fires, dead bodies, hoarders, etc. It did the trick! You can't go wrong with Nu-Way. read more

I have been using Nu-Way for many many years and I HIGHLY recommend them if you want your carpets or upholstery cleaned. They are truly professional and their work product is second to none. I know there are many other companies that will offer to do the work for a lesser price but with Nu-Way you get more than you pay for. I can leave them home alone in my home and when I come back my carpets look fabulous and my house looks better than when I left. Thank you Nu-Way for all the years of good service you have given me! Dave read more

The team at Nu-Way is amazing. From the moment I called to set up my appointment to the moment when the team left my home, I was impressed by the level of service that I received from this company. The front office was accommodating in my request for a service date, and the technicians who performed the service were prompt, courteous, knowledgeable, and professional. The quality of the cleaning was impressive as well. I'd used a different service in my home three years before, and I thought that that company had done a good job, but after Nu-Way left my home, I could see that the previous cleaning service was just not up to scratch. I would, and will, wholeheartedly recommend Nu-Way to anyone who wants a thorough, professional clean in their homes [carpet or furniture], and I will definitely use this service again! read more