Though the care has been good in the past, the communication fairly cordial, and the response time…read morefor booking fairly good, I can't recommend this service/company because of 1) high pricing for multiple pet households and 2) they have no contingencies for last-minute cancellations for what I would consider "true, legitimate exceptions." In our case, with a severe weather warning/storm on the way, if I've booked their care but now can't travel because of the severe/dangerous roads/weather headed in, the $120 for one day is gone (the price for two 1-hour visits where one person lets out four dogs into a fenced yard/plays with them). According to a message conversation with the head of the company (and the site), there are no emergency situations where they'd give a refund, including severe weather, accident, loss of power to the home, illness, death of a close friend or family member, and more. I nicely urged a reconsideration of the current policy with the owner and the creation of a more nuanced emergency cancellation policy but received a short response. (Update: in a later phone call, the owner said they occasionally make exceptions on a case-by-case basis, but severe weather/warnings not to drive on the roads are not accepted reasons for cancellation.) As a business owner myself, I can't be on board with their current policy. If you have multiple pets, beware of the high prices; if you must cancel (for what I would think to be "valid reasons"), you may not receive flexibility. I'd love to see perhaps a partial refund, at least, for "legitimate reasons" and a human-centered approach. I hope they reconsider the strict policy because I do believe "life happens," and balanced policies that benefit both the client and the owner are helpful to all.

We started out having Tami help us with letting our dogs out and taking them for walks. However…read moreover the last year she has focused on reinforcing their training with commands such as sit / down, stay, and recall and the difference she has made in their behavior is beyond amazing. They are not only getting good exercise but also are the best behaved they have ever been. In addition to doing amazing work with the dogs (and they love her and look out the window for her in the morning), she is reliable, flexible, and goes above and beyond to help meet our needs and be there whenever we need her support. There is no one better to trust your dogs with - she is one of a kind and we don't know what we would do without her!

Houndstooth has the right mix of keeping their tasty standout small plates and featuring new…read moreinteresting dishes. In addition to their small and medium plates menu, their recent "themed" meals have proven to be immensely popular thus far, and there's no surprise why this intimate, chic, yet approachable restaurant in Benton Harbor is always packed! The mixologists at the bar, are very knowledgeable and take their craft seriously! They are willing to alter and/or curate a cocktail to your liking if you don't find one on their menu. This place is a Southwestern Michigan fav, so make reservations in advance and go! Street parking is readily available.

There's no doubt this is a unique spot. It's small inside but has a very nice enclosed back patio…read more They were kind to accommodate our group right before closing. We were a little confused why dishes had to come out one at a time but just rolled with it. For my taste, the flavors were over the top. Like the black garlic and chives on the bread was over powering. I had remove most of it to enjoy the bread. Same with the smoked chicken. While the chicken was very well done, some of the sauces on the cheesy grits were overbearing. Kale salad was a bit on the bitter side for me but otherwise it had nice flavor.

Excellent food and great service. I will definitely come back very soon…read more Great way to spend my birthday plus I got a birthday treat!!

The food was outstanding. Probably the most notable thing though was the service, the entire staff…read moreis great and their attention to detail is unbelievable. They work together to just make an outstanding experience. Best in town in my opinion.

What a hidden treasure. We were staying at the nearby Hampton inn and stumbled upon this gem. Yelp…read morereviews mention great coffee and lattes. They were 100% correct. They can pretty much make whatever coffee your heart desires with some flavors made in-house. Food was fresh, flavorful and delicious. We ordered the bibimpop in a hot stone. This hits the spot. Service was super friendly, helpful and patient. The young lady took her time to answer all our questions. Place was clean and the tables by the window let the natural light in. There were more tables in the back. There's street parking as well as paid parking. We will definitely be back here

Well, I may have a new favorite coffee place... and I am learning that Kaffeine offers so much…read moremore! I stopped in for coffee finally after having driven by so many times and thank goodness I did! The space is lovely with plenty of seating, the menu is honestly a bit overwhelming (but you fill find something for everyone!), and I hr staff are extremely courteous and diligent in providing excellent service. I ordered the honeysuckle latte over ice - it was a spring menu item that had both honey and lavender flavors together. It was refreshing and creamy, yet retained the essential coffee flavor coming through. I can't believe it took me so long to get here - but I will make sure I don't wait that long again. After all, the food offerings look incredible!

I thought I left this place a review already..DO NOT LEAVE BUCHANAN WITHOUT STOPPING HERE!…read more ITS AMAZING!! Forget the great prices and generous portions.. the quality is what will leave you craving more. Everytime I stop in Buchanan I'm usually seduced by the mouthwatering aroma coming from this place. If you're lucky to be in town when they are open you are in for a treat! From the great sirloin burgers they have starters like white cheddar cheese curds and so much more. Definitely a must stop!! I have to add.. from now on I'll not only be stopping in for a drink and a bit but I will be buying food to take home with me as well! Why does this place have less than 5's? Probably some douche yelper thinking they're food critics. They should get the South Park Golden Badge of being the "top yelper" so that they get the special treatment they deserve. I read a review from ones of these people and I do not believe they waited two hours for their food. I've been there on a Saturday when they were jam packed and they're was one bartender, one cook and one server and my food came out super quick, hot and fresh.. and I don't recall ever having to ask for a refill. They were hustling to get peoples orders out, that time and all other times I've been their the service has been excellent and the food is just great bar food.. a Half pound sirloin cheeseburger with fries is only $10.99 and all the started I saw were $7.99.

Service has gone downhill and wait times for food are absolutely ridiculous. Used to come here a…read morelot especially on Fridays for the fish but run out by the time I get there, usually around 7:00P. Wait staff doesn't seem to care much if you're satisfied or not. Will not go back.

I toured both of their locations and I was extremely disappointed. Everything looked cheap and…read morechuegy.. my tour was lead by the owner of the business (Amy) and you could see right through her fake smile. I overheard her talking to her employee Jess when I got there from around the corner and I was pretty disgusted with what I heard. Im so glad I dodged all the red flags at this venue. These are not people you want in charge of your wedding.... The mean girl energy was strong there.

Due to COVID I had to postpone my wedding 3 times and start from scratch with finding a new venue…read more This honestly was the best thing that could have ever happened because Amy brought our perfect wedding to life! This venue is hands down amazing :) What I love most about this venue is all of the different options for my guests. For those guests who do not like to dance, they can go outside and play games (cornhole, hillbilly golf, ect.) or even roast marshmallows and catch up with friends who they have not seen in over a year. It's awesome! Amy you are the best and I will be forever grateful for you and your staff :) If you want the perfect wedding book here!

Excellent spot for drinks & apps! A good selection of beer and cocktails with the highlight for me…read morebeing the espresso martini. The bulgogi nachos were delish. Loved the covered patio seating and the great service along with it.

I can't lie, Winchester isn't my favorite. To me, everything is just okay. I'm not the biggest fan…read moreof the food selection, but I'd still recommend giving it a try since so many people love it. It could just be a personal preference! The service is always great, they do try to be accommodating and inside/patio area is cute. My friends enjoyed their Naan and French club sandwiches. I'll have to try the Naan next time as that seems to be a popular choice. The kale Caesar is good, I enjoyed that! I did not like my lamb gnocchi, but again personal preference, that was a special. The Kimchi Nachos were also just okay, they looked better than they tasted in my opinion. Overall I'd still recommend trying. I'll have to go again and try a hand held item, this seems to be most popular and could change my opinion!

Absolutely the best place in Lansing to get a unique meal hands-down. This is my second time here I…read moreknow I will say it wasn't as good this time. It's only because it was just not as amazing as the first. Still very good they serve everything in a mass serving so on a steak night the problem is your steak is meant to be served lukewarm essentially. They still seasoned everything perfectly. Cook it perfectly and that's how the fish prepared that would've been my only complaint posting pictures of what was on the menu that night and it was great. Highly recommend for special occasions for a date night.

This was a go to place, love it. But now they're only open for pop-up dinners and special events…read more Bummer.