Recently got a Costco membership yay!…read more I like to come here with my friends to buy some necessities when I'm running short and we always get a chicken melt and smoothie because you simply can't beat those prices and they're pretty good. The store is clean and has basically everything you could think of and need. The workers for the most part are pretty friendly so can't complain!

I've been to Costco customer for a very long time and I kind of live in between this one and the…read moreone in Orange Park and I've usually been going to the one in Orange Park. I came here because I was in the area and I needed just something quick. This Costco has more items than any other Costco I've ever been to. They also were giving out a lot more food samples than the other Costco. They had frozen cod here which my Costco hasn't had in a couple of months This will certainly be my new Costco everything from outdoor tables to gardening to your typical food items all great Costco prices

On December 1, I tried to order a printer, no matter what I did on my Apple phone or my computer,…read morewhich is not Apple I could not get this to work call people and customer service code 2 or three numbers. Nobody seemed to wanna help me they said they had no technical support. I was really upset because it's a big company and I would think that they would have people out there. I was told you have no technical support in this company for a customer if they're having a problem on the Internet, putting in the sale for a product that says Internet only so I was told to me on the phone that they could not help me, but I could go into the store and someone there would help me put this order in. I went to the store store number 357 there I met a person her name was NARDA on her tag is said customer service supervisor I explained to her the problem I was having she looked at me she said let me see what I can do to help you. We went to the computer department. They couldn't get it to work at your 45 minutes to an hour she realized there was nothing we could do, but she promised me that she would get to the bottom of it and figure out what to do to get my printer ordered. The prom was on November 20. I was going to have surgery for cancer. I was concerned I wanted to save the money on the sale. It was $110 off. She gave me her phone number to the store also wrote down her name because I'm 70 years old and I have a hard time remembering things. She was very considerate and kind and she really went out of her way. We must've spent an hour and a half to two hours trying to figure things out. We tried every different way but loose and nothing seemed to work . The next day I called her back. When I call that number, someone answered, the phone asked me a few questions. I explained what was going on. They asked me to hold on for a few minutes and they would get her a few minutes later. She came on the phone and she asked me how things were going was I able to order my printer? I told her now is still doing the same thing so she said to me I'm gonna call 800 number and talk to someone in customer service and see if they can help you so she called back and left a message because I was not able to answer the phone. I was talking to my doctor so I called back and she answered the phone. She asked me hold on for a minute. She was very polite about it. I said no problem. She said she is going to call 800 number . After she called that number and explained everything that was going on she gave me the Number 800-774-2678 to call the woman that answered the phone. Her name was CLETA. This was amazing. It took me about 10 minutes to explain everything to her and so she asked me to do a few things on my phone then my computer and we couldn't get anything to work. This woman stayed on the phone with me for at least 45 minutes to an hour. She was not willing to give up. She was determined to help me get this printer ordered, knowing that I was gonna have surgery for cancer on May 20 and she knew how bad I wanted to get this printer before the surgery. So I could save money on the sale. If I had surgery on May 20, if anything went wrong, I might not make it back to order it after the sale was over, which is the end of May finally after all options were used up we decided the best thing to do was to sign out of my Costco app and then delete it then sign in under a different email once I did this the order went through very smoothly. I couldn't think that two people that made my life so much easier even though there was a lot of complication they didn't give up. I try to give her a Google review, but three4 seconds went by and there was no recording. Asked me to leave a review on how good she was so I decided that I needed to send a letter to corporate and let them know how these two employees went really out of their way to make sure that I was happy. Sincerly BM #112021464806 Thank you.

I am a Costco fan and this location is a perfect example why. The staff is super friendly…read moreespecially for someone like myself that gets lost easily. I can't find stuff literally and they are always there to help direct me. They have great prices and I love all the variety. The gas is always a plus especially with the high prices today

I go to Costco for buying fruits as they are mostly fresh and organic, plus the prices are really…read moregood for the value. Found crispy Shitake mushrooms from Australia and I definitely want to try this new item and it sure looks healthy as I was reading the ingredients at the back. Checkout is easy and there was quite a bit of traffic as I went here on a weekend.

Who doesn't love Costco even on a busy weekend!! The atmosphere is always great, and you can't beat…read morethe $1.50 hot dog and drink combo or the $2 slice of pizza. The aisles are consistently clean, products are well displayed, and most items are easy to grab. There are always plenty of employees around if you need help, and the free samples are a big bonus--honestly, you could walk in hungry and leave full. Prices are fair, and checkout times have definitely improved over the years. They take Visa as their main form of payment now, and the customer service desk is always helpful with returns or questions. The only downside is that sometimes you find something you really like, go back a month later, and it's gone. Inventory can be a little inconsistent, but usually there's a similar product to try. Overall, still one of the best places to shop.

This particular BJ's Wholesale Club is in the River City Marketplace and overall is a good…read morerepresentation of the brand. They also have gas here, so it is also a good choice to fill up your vehicle. The service and selection are pretty good and it had a decent ambiance. I would definitely recommend here.

**Racially Discriminatory Treatment by Floor Associate Pam**…read more My experience at BJ's Wholesale on July 16, 2026, was unacceptable, humiliating, and deeply concerning. Before checking out, an assistant manager had already confirmed that BJ's would honor my $20-off coupon. She instructed me to go to the checkout area and said she would inform the staff. When I reached the registers, a floor associate named Pam was the only available employee. She was wiping down the registers and conveyor belts, so I approached her for assistance. Pam immediately told me that the coupon could not be honored--even though she is neither a manager nor an assistant manager and the decision had already been made by someone with the authority to make it. Pam then announced that she was going to speak to the assistant manager "about that." When she returned, she looked in my direction and appeared to pretend that she was speaking on the phone before approaching me. She then stated that the coupon would be honored "this time," but began attempting to scold and lecture me about what would happen "next time." There was no reason for Pam to insert herself into a decision that had already been authorized by management. There was also no reason for her to speak to me as though I had done something wrong, attempted to deceive the store, or needed to be disciplined. I experienced Pam's behavior as hostile, controlling, racially discriminatory treatment. As a Black woman, I am very familiar with the difference between ordinary customer-service communication and an employee deciding that she has the right to police, undermine, or control an interaction that was already resolved. Pam appeared determined to override the assistant manager's authority and establish that she--not management--would control how I was treated. My concern is bigger than a $20 coupon. My concern is that a customer-facing employee felt comfortable treating me with suspicion, hostility, and condescension when I had already received approval from management. Does Pam's conduct represent the BJ's Wholesale brand, mission, and values? If it does not, this incident needs to be taken seriously. BJ's should review the store's camera footage, speak with the assistant manager and employees who were present, and investigate Pam's conduct. An employee who brings discriminatory, hostile, or intimidating behavior onto the sales floor affects customers, coworkers, and the entire atmosphere of the store. I am requesting a formal response explaining how this complaint will be addressed. I also expect BJ's to determine whether Pam should remain in a customer-facing position without corrective action, accountability, and appropriate discrimination and customer-service training. Black customers should not have to prepare themselves to be challenged, policed, or talked down to while spending their money. I entered BJ's as a paying member and deserved to be treated with the same dignity, professionalism, and respect as every other customer.

Very nice and convenient. A pretty good selection of needed items at a great price. Meat,…read morevegetables and fruits are fresh but quality needs to be confirmed by the purchaser. Parking good and store is clean. Staff is very nice and helpful!

The staff were very nice I found everything I need .the price were not bad at all .I'll be back…read moreagain .

It was finally time for me to upgrade my glasses. I had an eye exam at a different doctor's office,…read morebut came to Costco to get my frames and lenses because I've been satisfied in the past. The particular day I arrived there were a ton of people looking at glasses. I didn't see any disinfectant wipes to wipe down glasses after I saw others try them on, so took it upon myself to bring some wipes. I looked at a bunch of different frames, seriously if you're worried that you won't be able to find any name brand lenses, rest assured; they have a bunch of different ones to choose from (Gucci, Fendi, Cartier, Coach, Oakley, etc). After trying on a few pairs, my number was called. I set down a few pairs and asked the associate how much each particular frame would cost based on my insurance. I whittled my choices down to two, then finally picked a pair based on price and look. The woman that helped me was pleasant, took my Prescription. I paid and then was told it would be about 7-10 days. After seven days I contacted the store and spoke to Jarrod; the manager. He said they had just gotten a shipment of glasses in and said he'd go in the back and check. To my delight my glasses were in that shipment. I went a few days later to pick up my glasses. It was an easy process. A few weeks later I had to get the adjusted, so when I went to Costco again they adjusted them for me. Pros: -variety of frames -brand names -helpful staff -quick turnaround Cons: -frames can be costly even with insurance -long lines Tip: when you arrive at the optical center, be sure to grab a number or else you'll be waiting a while.

Tried twice to get glasses at Tallahassee Costco and was unable to see through either pair…read more Optician said glasses just needed adjusting, optical department tried twice to adjust glasses and I still could not see thru the progressive lenses. I have worn progressive lenses for 20 years without any problems. I left my new glasses on the counter and hope someone can use them. I won't be going back to Costco for future vision services.

Coastal has a good selection allowing you to make real life comparisons between makes and models…read more Their prices are comparable to box stores and they have stock. They make a delivery or installation appointment. They are right there on time with necessary equipment and supplies- no long list of add on installation kits that big box stores use to jack the price up. I recently had an issue with my washer latch. I was out and about. I stopped in and showed them the photo I took. They verified they had a part in stock or would order. They made the appointment for 2 days. The guy was there promptly. Made the repair, talked about prevention, made another suggestion about another issue. Can't beat that for service! They mailed an invoice spelling out parts labor etc. I happily mailed the check. If you need an appliance and want courteous help and value. Stop in!!

Always friendly and helpful. We have bought many appliances from them and won't go anywhere else.read more

Great prices love their pick up service. I also love using my Fetch app to order from Sam's Club as…read morethey give a lot of extra points.

Date 8/30/ sam's Beach Blvd 4:30 pm is not Sam's anymore. Very poor customer service at the at the…read moremembers desk unprofessional had simple question to solve a simple problem and the lady behind the counter would not even talk to us got a refund on my Sam's membership and I'm done with Sam's go on to Costco. Bye-bye.

Very nice place to shop lots of good deals such as 40 bottles of water for only $3.98 and…read morerotisserie chickens whole for $4.98 and cheap food court food and a good place to work as a product demonstrator. Well worth a plus membership also you earn money when you spend so much. Also cheap gas.

I joined as soon as i went to the register to pay i was harassed to get a better membership this…read morehappened 4 times i will not join again. Going back to bjs

We recently rejoined after several years and visited the Palm Coast location for the first time. It…read moreis a clean and well-stocked store with a chirping robot that tries to warn customers as it rolls along the aisles checking inventory on shelves. BJ's has a good selection of bakery, produce and frozen food items. There's also computers, clothing and TVs, among many other warehouse offerings. As an avid reader I enjoyed finding a large table of hardcovers and four other themed displays of novels and children's books.

Love this BJ's it's nice and clean no clutter. You can find what you need and the employees there…read moreare super helpful. I always walk out with a cart full of items some of which I came for and others I found by luck. I've also ordered through the app and had a great experience doing that as well.