If I could give this place a 0 stars for being so shitty I would. THIS IS THE WORST DRIVING COMPANY…read moreON THIS PLANET Thats all that needs to be said I have been helping a gentleman try to get to his location since 11am we called 8 times and had the shittiest dispatchers with the shittiest attitudes give us the fucking run around cause they dont like the fact that I had to call multiple times to have them come pick him up. I am at a place of business all I was doing was trying to help him get to his DESTINATION... i see link drive up all and down these roads and the excuse over and over again was "we will call another vehicle" and the MAM! MAM! MAM! yelling over the phone wasnt necessary BRYAN and KAREN ALL I HAVE TO SAY IS FUCK YOU SIR SIR SIR!!!!!

Good evening just a rider with an opinion. I'm from D.C and Metro (transit system) was my life and…read moreeven though they have their flaws I feel you should take a page out their book. Convenience is important along with efficiency for your company it's employee's and the people it service.((Scenario ( 2C you have one bus going from the transit station headed north then back to the transit station to head south, and vice versa for the south route.) From my many years of riding a transit system (WMATA) that moves with their city as a rider would it be easier on your drivers and more efficient for the 2c to go from the transit station in one direction either north or south and back to the transit station. And that is the route. One going north 2C BusTransit/ North to North Ave - 2C Bustransit/South Belt Blvd/Midlothian))

Straightforward train station with some cool architectural highlights and a very nice Virginia…read moretourism desk with lots of resources and information. While I was waiting for my train, there was a wedding happening and I could definitely see how this could be a very cool event space.

A wonderful event space. Surrounded by glass windows that offer spectacular views of the city,…read moresunsets and sunrises. The architecture of this building are breathtaking. I can see why it's useful in an even space. It has turned more event space and mildly used for a train stop. If you need bells and whistles for your Amtrak travels needs you may want to utilize the Staples Mill station. But, if you familiar with Amtrak travel and this station is convenient for you, the. Go for it. The Amtrak app and phone line have always been successful for me.

Rainbow Taxi was my hero today! My car broke down and I had no way to get home. My driver was…read moreexcellenT! on time, professional, very friendly. Great communication too. He called when he was on his way and again when he arrived. Highly recommended!!

I needed to get back from the bus station really late at night, and these guys knew exactly where…read moreto pick me up and were super quick and efficient. The driver, A.G., was really friendly, knew exactly where he was going, and drove very safely. I felt very safe/comfortable the whole time and will definitely use them again next time I need a late-night ride!

I wish I could leave more than five stars here…read more Simply put - outstanding shuttle service and phenomenal little company. Kurt and his team were incredibly friendly and professional, and the quick pickups and drop offs were some of the best I've ever seen, beating out shuttle services I've experienced at 5-star resorts across the world. Not only is the service quick, the drivers are just solid, friendly people. It's amazing what a difference a personable driver makes in an otherwise routine experience. A truly great business!

BEST transportation service in the city!!! My family and I were staying at Kings Mill Resort and…read moregoing to Colonial Williamsburg and Busch Gardens. We had both Grandmothers, in scooters, and three children with us. Our driver, Kurt, made us feel so welcomed, and was so patient with us as we were getting on and off the bus. He made sure to drive us to all our locations, and gave us a guided tour along the way! Kurt also told us the local dining spots to eat at, and not one disappointed!!! When we had a bad time at Busch Gardens, Kurt told us to go to Jamestown, and we had the best time there! Meeting Kurt was the best thing to happen to my family on our vacation! It was because of him we really got to experience all Colonial Williamsburg had to offer!

NOT a good experience at all. First, the company lost the reservation I made one month in advance…read more I had to re-book my trip one day before my appointment. The driver wanted to come a half hour earlier than scheduled (I said No because I wasn't ready); then went to the wrong house and was late; and he did not stay at the medical facility during my procedure, as required. To top it all off, the billing department charged me for an extra hour of waiting time, and has refused to return any of my 4 phone calls to rectify the problem. You have been warned!!

I had a great experience with this company best transit company i have used amazing customer…read moreservice definitively an amazing wonderful service and company

I love train travel and this station is inside a historic train station in downtown Richmond. A…read morefree bus line is literally just outside that takes you throughout the city. The space is renovated with nice lounge areas, restrooms, vending machines, and a visitors center.

Amtrak sucks and trains are never on time. Min 20-30 min delay every single day. They don't care…read moreabout customer's time. Wifi is hit or miss on the train and network is choppy. Train delays are due to stupid reasons and Amtrak cannot do anything about it. Tracks are owned by CSX and they have to follow their orders. Passengers are given lowest priority. Amtrak sucks and I would not recommend traveling by Amtrak. Use any other mode if possible.

This isn't my preferred method of transportation however it's cheap and gets me where I need to go…read more The station itself is essentially a large room with a central seating area and many side doors where people meet their busses. A ticket and information counter with a slow and long line can be found at the farthest end of the room. It's easy to navigate and see where everything is from anywhere in the facility. The waiting area has the cleanliness of a public restroom The bathrooms aren't the cleanest but they're tolerable (I don't cringe with horror when I open every stall door). They're usually on time and I haven't had any major issues with my tickets besides weather related delays. It's a pretty average greyhound station!

HORRIBLE EXPERIENCE: Regarding Greyhound/FlixBus Trip - June 26…read moreI am writing in regards to the unacceptable experience my 77-year-old mother and I had while traveling on Greyhound/FlixBus beginning on Friday, June 26. This was our first time traveling by bus, and unfortunately it was one of the worst travel experiences we have ever had. And honestly, Greyhound has been around way too long for any of this to be issues for their customer! First of all, When booking our tickets online, I paid an additional fee to reserve seats together so that I could remain with my elderly mother throughout our journey. We arrived at our departure location approximately 20 minutes early, as instructed. We were also encouraged to download the Greyhound/FlixBus app to receive updates regarding delays or schedule changes. Our bus was scheduled to depart at 2:10 p.m. However, after waiting for nearly two hours with no information, there was still no bus. The app continued to show that the bus was running on time, and I received no email, text message, or notification indicating there was any problem. There were no Greyhound representatives available at the station to answer questions or assist passengers. After spending considerable time searching for a customer service number and making multiple phone calls, I was finally informed that our scheduled bus was not coming at all. The replacement bus would not arrive until approximately 9:00 p.m., leaving us stranded for more than eight hours in the summer heat with no communication from the company. During that time, other serious issues became apparent. Many Greyhound stops are located in unsafe or poorly maintained areas. While I understand Greyhound may not own every location, the Richmond, Virginia stop was particularly disturbing. We witnessed numerous rats running throughout the waiting area, including one rat being struck by a vehicle while several others immediately surrounded it. It was an extremely unsanitary and unsettling environment for paying customers. Because customer service had to issue replacement tickets over the phone, I no longer had printed documentation. I had to rely entirely on my cellphone to access my tickets and itinerary. Unfortunately, my phone battery was steadily dying. I had specifically packed multiple charging cables because Greyhound advertises onboard electrical outlets. However, passengers throughout the bus were unable to locate outlets that actually worked. Without a functioning charger, I risked losing access to my boarding passes and trip information. The conditions onboard were also unacceptable. Passengers openly smoked marijuana in both the restroom and inside the bus. The odor was overwhelming, and several individuals openly discussed doing so. This created an uncomfortable environment for everyone onboard. Additionally, I spent approximately four hours sitting in severe discomfort before discovering that metal hooks intended for a child safety seat were protruding through my seat and pressing directly into my back. Because the bus was crowded and dark, I could not immediately determine the source of the pain. Our travel problems continued when we arrived in Washington, D.C. Our connecting bus had already departed because our previous bus had arrived late. Again, there was virtually no assistance available. An employee informed me he could not help due to computer issues, forcing me to contact customer service once more. Unfortunately, that experience was equally frustrating. The representative was discourteous and refused to provide confirmation numbers over the phone, insisting I wait for confirmation emails instead. Those emails were delayed for hours, leaving me with no documentation to present to bus drivers. Even worse, the replacement tickets no longer allowed my mother and me to sit together despite my having paid extra specifically for reserved seating. I was later informed that the reserved seat fees would not be refunded to my original payment method, but instead issued as travel vouchers. This is unacceptable. After this experience, I have no intention of traveling with Greyhound again. I am requesting an actual monetary refund rather than vouchers that I will never use. At one point, I was assigned a confirmed seat while my 77-year-old mother, whose ticket had been purchased at the same time as mine, was listed only as standby. Once we finally boarded another bus, the confusion only worsened. Three different passengers had been assigned my same seat number. The driver explained that duplicate seat assignments occur during busy travel periods. Shortly afterward, the driver instructed passengers to find seats for other riders themselves. Customers who had purchased tickets and assigned seating should never be responsible for resolving your company's overbooking issues. I have way more to say, but no more room.

I keep receiving bills for tolls unpaid when I have an EZPASS and have proof that I was charged by…read moreEZPASS already. Have called repeatedly and was told they never received my dispute form in the mail. So then emailed them with proof and never heard back about a resolution. They keep sending me Bills for payment. They need to work with EZPASS directly as to any issues with Pay by Plate not communicating properly with EZPASS. This borders on harassment. I never remove my EZPASS and go through the tolls many, many times a week. This Pay by Plate system has obvious bugs and they are not helpful via phone and will not communicate back about resolving these issues. They only send bill upon bill all the while compounding late fees.

In a disgusting form! To pay the toll in full out of pocket from the public is due upon traveling…read morethe roads as required but when the public's money isn't registered with the toll it is then rejected at the bottom underneath the basket which is not property of RMA or any other toll for that matter it is money that belongs to the public and the individual who put it in the basket that it was rejected and denied for payment that is entitled back to the customer immediately to put a lock and show such disgusting greed on the rejected money slot is the biggest form of theft and why charges haven't been impressed against them I have no understanding or concept of this! Furthermore for the few remaining toll booth that do have the rejected slots not only are the employees disgustingly rude and almost argumentative in a very unprofessional abusive type manner for themselves to only reach down and grab the change that again is not belong to RMA but to the public and the individual to which the money is being returned nce the return change slot AKA rejected money and itself is explanation that money does not belong to RMA so in addit to paying the toll they're stealing the money that isn't registered towards the paymnt to satisfy the amount is 100% the customer traveling through it God forbid you had the unfortunate event of encountering the toll booth attendant t when you think the money being rejected we'll go to Great lengths to verbally attack you become almost irate with the intent to prevent you from taking what belongs to you back only today themselves reach down pick it up out of there off the floor the ground the rejected slot and put it into their pockets this is absolutely the most fun ethical staff especially the Forest Hill at night and crime with the lock preventing the public from being able to retrieve what is rightfully theirs that I've ever witnessed from a business in any way shape or form everyone should be entitled to some type of refund due to this lock on the Publix money! Shame on this company for being able to get away with this in shame on no one pursuing making this an ethical transaction that has completely become a shame of greed at its finest from every aspect of this company. This used to be an upstanding company who only higher and allow nothing less than professional and absolute ethical practices they prided themselves on their employees I don't know what's happened but there's many things that need to be absolutely addressed and one being the theft from the customers who drive through their daily!

Excellent transportation service! Friendly, on-time and very accommodating. I definitely…read morerecommend Gsport Transportation for your transportation needs.

From the owner: We offer private and public transportation services and needs. To schedule your next tri call us.read more