Worst taxi service there is. Always late for pick up. When you call them they don's answer the…read morephone.

This driver shouldn't be on road, they should be in therapy. They honked at me to turn right on red…read morebut clearly didn't see the oncoming traffic. Driver gestured rudely and had road rage after I was able to turn safely. Crazy old guy was driving recklessly and spitting. Shameful behavior

I would not recommend this company. Called for a ride to Richmond Airport for 3am. I had already…read morechecked the website and received a quote of $102 ($1 extra for might surcharge)., Foreign gentleman who answered the phone stated he was the owner and that the fare would be $20 more for a night surcharge. Stated website was 10 years old and had not been updated, and though he was an actual taxi company not Uber he couldn't guarantee he could find a driver. Needless to say I chose not to use Henrico taxi. Use this company at your own risk.

I arrived at the train station and was recommended the service by the information desk. so glad I…read moreasked. had a very pleasant journey to my destination and would heartily recommend the service.

I needed a cab to return me from physical therapy (currently can't drive or walk easily due to an…read moreinjury) out in the countryside. Ubers and Lyfts don't service that area. I contacted the owner of Classic Taxi Cab Service who said he would be able pick me up at 6:30pm and take me the 30 min drive home. I messaged him with the pick up time, the location, destination and other details. I asked what the price would be, and he never responded, but I didn't have any other option. At 6:30, I message him asking if he's here. He doesn't respond. I call him. He says he's not here yet and asks me where he needs to me me up. I explain. He says he's still at the airport which is an hour and a quarter away from my location. He also says the price for a 30 minute trip is $125! The physical therapy office closes at 6:30pm and the temperature was 34' rapidly turning to snow weather. I would have had to wait outside (and I can't easily stand!) until 7:45pm at the earliest. I told him this was unacceptable. Don't commit to something if you can't honor it and be honest and upfront about prices . He told me to get an Uber and I explained to him (as I had again earlier in the day!) that Ubers don't service this area, which is why I was dependent on him. I had literally no one I could ask for a ride. Luckily my PT said she would help me, but if it weren't for her, I would have been stranded. This man wasn't planning on coming to me. Do not trust him.

From the owner: ( Your Schedule Is All We Need ) Classic Taxi Cab Service Is Available 24 Hour A Day Including…read moreWeekends & Holidays Classic Taxi Cab Has The Vehicle That Fits Your Need From Luxury Taxi Cabs To Spaces 20 passenger Party Bus To 10 Passenger Classic Limousines Anywhere - Anytime - Anyplace CBON007 {We Like To Do Some Things The Old Fashioned Way}

4 years of multiple pickups and drop-offs for airport service for my son in college with great…read moreservice. Every time they were communicative, on time and friendly with comfortable transportation. Any business can provide good service once - but repeatability marks a great business. I never worried about my son not getting to the airport on time. Thank you for making my life less stressful James Limosine!

Fantastic car service! Pleasant driver and relaxing trip to dinner. On time and white glove.read more

I wish I could leave more than five stars here…read more Simply put - outstanding shuttle service and phenomenal little company. Kurt and his team were incredibly friendly and professional, and the quick pickups and drop offs were some of the best I've ever seen, beating out shuttle services I've experienced at 5-star resorts across the world. Not only is the service quick, the drivers are just solid, friendly people. It's amazing what a difference a personable driver makes in an otherwise routine experience. A truly great business!

BEST transportation service in the city!!! My family and I were staying at Kings Mill Resort and…read moregoing to Colonial Williamsburg and Busch Gardens. We had both Grandmothers, in scooters, and three children with us. Our driver, Kurt, made us feel so welcomed, and was so patient with us as we were getting on and off the bus. He made sure to drive us to all our locations, and gave us a guided tour along the way! Kurt also told us the local dining spots to eat at, and not one disappointed!!! When we had a bad time at Busch Gardens, Kurt told us to go to Jamestown, and we had the best time there! Meeting Kurt was the best thing to happen to my family on our vacation! It was because of him we really got to experience all Colonial Williamsburg had to offer!

Wow. I got off the train at the station on Staples Mill and had called ahead for a cab based on the…read moreone other review. When I got off the train I knew my can was still three minutes away, so I waited instead of getting in one of the cans that were waiting. Prompt, friendly, knowledgeable of the area and the traffic patterns. I disagree with the other review only in that my cab was brand new with leather seats that were clean and there was no unpleasant smell. A perfect score for their service!

These guys are amazing. This is the only cab company I use in Richmond. They are clean, courteous,…read morehonest, speak English, (a couple of their drivers sound like Yanks, but I won't hold that against them), and quick. I can't speak highly enough. Thanks for being in Richmond! Finally a taxi service I am not afraid of.

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

Do not use before reading the following : My 75$ uber ride…read morecancelled on me last minute in the early morning I called Mario for a ride to the airport. I was desperate and he wanted $375. Told him where I was and he told me 30 minutes to pick me up. I had a tight schedule to get to the airport. He wanted me to Venmo the $375 I did Then he actually put in the address He told me it'd be an hour and a half. Which would make me late for my flight. He had me Venmo money all in advance. I told him I needed my refund since he couldn't make it. It as he was so far away. only me back through Venmo $291.03. And he a full even though there's no way he could've to the airport on time. He kept almost $85 as his inconvenience fee. Use caution perhaps you have a better result. I withdraw my complaint as it was a miscommunication and Mario taxi service has given me the refund.

Mario picked us up from the airport and dropped us off again the next morning. The professionalism/…read morecustomer service and sense of humor were top notch. Thank you Mario!!!

Refused to come pick me up at the Walmart in Chester and take me to Chesterfield Highlands. Claimed…read morethey are too far away in Richmond. Why do they have a website saying local taxi service for Chester and Chesterfield if they only serve Richmond or require long trips? He said they would do it if it was a farther trip so that they could make a profit from it. I explained that I dropped my car off for repair and am just waiting here. I guess I'll just have to wait.

From the owner: Our drivers are out and about waiting for your call and sitting at strategic points locally to get…read moreto you quickly. We have upgraded to newer Ford Crown Victorias and have new drivers. We have expanded our service area and can take you to the airport, train or anywhere you need to go. We provide courier services in addition to taxi service and our goal is to to be at your pick up destination in 15 minutes or less from the time you call. We are a proud member of the Better Business Bureau with an "A+" rating. We accept all major credit cards with a $15 minimum and most reservations. Give us a call and please put our number in your cell.

This taxi company, with license plate H130486, held up traffic by driving BELOW the speed limit in…read morethe LEFT lane of 64 for miles and miles. Not only is this inconsiderate and disrespectful to literally everyone else on the road that's passing you, it's illegal too. The driver is either so incompetent or cares so little to not respond to repeated cars passing you or flashing your lights, which means stop being a selfish a$$h^le and MOVE TO THE SLOW LANE. Pretty idiotic to drive this way with a logo and clear license plate.

Do not use this service. On Sunday night at 10pm, I requested a ride to the airport on Monday at…read more9am. The dispatch called to confirm shortly after I sent my request. On Monday morning, the taxi never came. I called around 9:07am and got no answer. At 9:10am, I drove myself to the airport. I had to park in expensive parking and was late to my gate. This whole experience was very frustrating and could have been avoided.