Merged with USA Poop Scoop who were excellent. This is not even close to the same level of service…read more Never have received a call back or a text back. Loyal customer of the previous company - no longer. Never an issue with the previous company. The line they promote for texts and calls goes unanswered. USA Poop Scoop was so much better.

I cannot begin to state how fantastic this service is! I contacted multiple places and this one had…read moreboth the best response and prices. It's a bonus being a veteran family owned company as both my husband and son in law are veterans. Our "Scooper" was polite & professional and our pups loved the treats! Looking forward to a long relationship!

Very good people every week same time they call 20 to 30 minutes ahead of time to verify dog is…read morein. They do a good job and walk the whole yard. I cant say enough they are customer friendly people. because of fraud on my credit account they were denied twice but each time they ran it thru and and got paid they called me or asked me any questions I will be with them as long as I have a dog

I signed up for the service via the online portal, which included a free first service. It was…read morescheduled at the time of sign-up. The company missed the first service with no communications. I have now sent no less than 5 emails asking for follow-up and the service to be cancelled. The emails have been sent to multiple franchise branches and the main office based on the emails on the website, with no response. Additionally, there is no way to cancel the service in the online portal, which is unusual given "click-to-cancel" legislation currently under review. I now have to figure out how to get the recurring service cancelled without being billed. I would strongly warn any potential customer that this company....Poop 911....should not be signed up for as recurring service without engaging directly with a human first. ** Update Apr 30, 2026 - Was finally able to get a hold of someone and had the service cancelled. The recommendation if engaging with this service is to utilize telephone numbers versus email to get a response.

I have not had an easy time finding a pooper scooper for my beautiful red Australian Labradoodle. I…read moreactually started my search on Yelp and found that it was quite expensive to get a weekly "scooping". I ended up hiring a nice guy who unfortunately went out of business. Kyle from Poo Happens is really great. She owns the company and is a veteran. She goes way out of her way to do an amazing job each week. Not only does she scoop the poop, she brings a really long hose to get across the backyard to wash it off when she is done. I highly recommend Kyle and Poo Happens.

Cleaned up a pretty messy yard - thank you! Went from pictured to 100% clean. Thanks again!read more

Above and beyond my expectations! The Poop Fairy serviced my backyard today for the first time and…read moreI am extremely happy. Tyler did an amazing job! I have 2 large dogs and he got my yard super clean. Not one turd left behind, even in the surrounding gravel. No more worrying about having energy after a long day of work or my back pain while picking up after my dogs. Great customer service, friendly family-owned business, good communication, and great pricing. I am grateful for their service. Sign up... I highly recommend them!

We have had Poop Fairy service since Oct of 2024. For the most part, service has been satisfactory…read more Technicians have been later than the prescribed 2 hour window numerous times...or have arrived way outside the scheduled parameters. The local franchise owner is very polite but apparently overwhelmed or overworked within her normal job. We have had scoop service for three small dogs. Two weeks ago one of our dogs passed away. I notified the owner of this and told her would pay full price (obviously) for the next day's scoop but after that please only charge for two dogs. No problem right? Until the following week and I get the three dog invoice. I contacted and requested a new bill. After several emails, and seven days, I still don't have a corrected bill and am getting late notices. Today I paid the full amount and canceled service. Too many issues stacked up. Billing, scooping too much rock out of my yard, late or three hours early, not spraying deodorizer. I will say they never left the gate unlocked and always left treats for the dogs.

I was tempted to give a two star rating. But to be fair, they do exactly as advertised: They clean…read morethe dog poo out of my back yard. And they do it effectively. That said, overall, I'm pretty disappointed in the service. First off, the guy who is doing the cleaning has not once attempted to introduce himself to myself or my dogs. So when he shows up unannounced every time, he seems frustrated that my dogs won't stop barking at him. He just continually shouts at them, "Be nice!" and acts frustrated and angry that he's having to deal with them. Also, you know how most of these services will give a light spray of a nice fragrance when they're done, so your yard smells all wonderful? Don't expect that here. Unless you want to pay an extra $30 per visit.

Consistent, on-time and does great work! Once we got two dogs, we decided we needed help with the…read morecleanup.

Kevin is the best! I am so glad there is such a service that would provide clean-up for my 2 big…read moredogs, what a difference it has made in my yard! I highly recommend Poop Scoop Troop! They always send a reminder to let me know the day they're coming, then a text to let me know when they're on the way. They do a wonderful job & are very reliable!

Kevin is an absolute gem! Great customer service and even better pricing. I called him on a Monday…read morein dire need of cleaning for my residence (after the major storm) and he happened to be available the very next Saturday! He will now be my go to! I highly recommend, service is A1.

Alex is the best, leaves our yard clean there is no lingering scent of dog doo doo or urine…read more They got their shit together

They are so efficient and kind! Alfonso is the best he is very kind every week! This works so well…read morefor us, it was hard to keep up on our yard with our busy schedules and the price point is on point!

The worst phone etiquette of any business i have ever dealt with. Then they had the nerve to call…read moreme back and mother F--- me on the phone. if you love your pet, beware of this guy, he is an animal.

From the owner: Deer Valley Pet Services is a Glendale based pet sitting, dog walking, waste removal, vacation care…read morecompany and so much more. Need Fido walked daily? We can do that. Have a family emergency? We can cover for you. Need help cleaning up after your pet? We do that too. Don't see a service listed? Just ask. We want you and your pets to be happy. We offer flexible care plans to meet your needs.

Gabe always does a great job. It's not just that he helps me maintain a clean yard. Ut he does it…read morewith a smile and that means everything to me. My physical condition prevents me from doing anything the strenuous so I thank my lucky stars to have Gabe and Poop Soldiers there to make it happen for this old man

Had them for a couple months, nothing impressive with their service as most others appear to have…read moresimilar pricing and structures. They had to reschedule multiple times in that short time frame with just an email notice being given not the normal text protocol I'm familiar with from them, the first time it was confusing as I'd expected it to never happen let alone have to find out via email. They couldn't work with the day I needed which was frustrating but I was willing to accept and work around them. I ultimately chose to cancel cause my preferred days would be Fridays cause who wants their backyard clean for the time they aren't there to enjoy it and dirty the only time they can? Additionally was frustrated that after agreeing to compromise on my preferred day (Fridays) to instead have service (Thursday) they made an exception because they missed the newly agreed to day of the week AGAIN.

We needed help with walking our big pittie mix. He's a strong guy and was dragging us around the…read moreneighborhood. Kristie helped us get this under control, so we can now have an enjoyable walking experience with our dog. While we were working on this, Kristie also helped us with some basic command refinements with all 3 of our dogs. One of our dogs needed a little confidence boost, and she taught us how to work with him to strengthen this. Kristie is clear in her instructions to the humans and is patient with answering questions and modeling how to give commands and corrections. She built a positive relationship with our dogs and with us. We have enjoyed the experience and appreciate the changes in our dogs' behavior.

FurBabies & Friends has been awesome to work with. The owner, Kristie, is easy to work with and…read morecommunicates very well. For dog sitting, in our home, we've used Michelle several times now and she is great. Our 3 dogs love her and she clearly loves them too. We have 2 Great Danes and Beagle/Boston Terrier mix who are getting up there in age. Our male Great Dane has a number of health issues and Michelle handles it all so well. There's a laundry list of medications for the dogs and she does a great job keeping up with it all. She doesn't mind when I'm that helicopter dog mom and I check too often on my sick boy. Regardless of his illness, Michelle sends many pictures and text updates on how things are going with all the dogs. As a very protective momma, I trust Michelle completely with my furbabies and home. We love having Michelle take care of our babies... so much so that when we were planning the August trip we just completed, she wasn't available on our original dates, so we moved our trip to make sure she was available. I appreciate the freedom Kristie and Michelle offer us to get away several times a year. I completely trust them. Give them a shot!