Christopher came to my home the day after I called his company. He text me live messages regarding…read morewhen he would arrive. He quickly assessed my garage refrigerator and gave me an estimate. Lucky for me he had the parts in his van. Prior to leaving Christopher verified that this 25 year old frig was working. Christopher was efficient, professional, friendly and knowledgeable. I will definitely use Christopher again should an appliance need a service call.

Didn't use them, I called for service on a Samsung refrigerator. they referred me back to Samsung…read more They were "professionally friendly" on the phone

Don't go to this guy he doesn't know what he's doing. He'll try to troubleshoot your appliance and…read morewill misdiagnose it and also he is extremely lazy he probably got into this field because of necessity not skills no one wanted to hire him, he's a scam. Call him and have him work you'll see what I'm talking about.

Identified the problem and replaced the necessary part. Reasonable price and great service.read more

On time. Great service! Friendly service people. Knowledgeable technicians and would recommend.read more

Didn't even bother to come out to see the job requested and quoted an absurd rate (4x what all…read moreothers quoted) when I asked why they were super rude about it. They had me send a picture of where I wanted an outlet put in instead of looking for themselves. Avoid this business.

I really like this Service company... every time I have contacted them for service a reasonable…read morediscussion unfolds relative to identifying the issues with the appliance, suggestions and then if and when service is more than likely, an intelligent and reasonable discussion around the logistics of time, date etc. I highly recommend this service... Also, for those that get "creeped out" about the aura or character of a service person coming into your home, you will have absolute confidence in this man's character, elevating your trust in his capabilities and great service!

If you have an appliance that needs repair, I recommend Freedom Appliance!! They were very…read moreprofessional, timely, and affordable.

I needed my Samsung dryer repaired and someone came out on Monday after i contacted them on Sunday…read more The repairman, Alex, was very friendly and competent. He didn't have the right size drum belt on the truck so it had to be ordered. Alex came today, Wednesday, and completed the job in a jiffy. I cant recommend this company highly enough! Lu

They call me every now and then asking me to remove my review because low numbers hurt their…read moreoverall rating. Their tech fixed my washing machine but made my icemaker worse. I requested they send him back out to restore it to its prior working condition where it was simply an annoyance, not totally useless. That was the last I ever heard from them.

The positive...They came out on the same day, In the time frame promised. Con: Technician was not…read morethe best, he was not able to resolve the issue nor did we like his demeanor. We felt as if he didn't really care. However, the owner did refund our money since they weren't able to make it right.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

He figured out what the problem was with our fridge that two other appliance repair shops couldn't…read more Highly recommend

My refrigerator had water pooling under the crisper drawer. I called Eric at Tampa Appliance Repair…read moreand made an appointment for the next day. He showed up on time, was very professional, and worked quickly to solve the problem. He even showed me what to do in case it happens again. His rate was the most reasonable of all three companies I called, and the quality of work was top notch. He owns and operates his business, and I am happy to support this local company.

They installed my dishwasher and did a great job. But I like most is that they took the old one.read more

Arrived during the hours stated in the appointment. I had the needed part and spent time replacing…read moreit and cleaning lint. The dryer was running hot, and I could dry my soggy clothes. Would recommend! Sam was very professional and pleasant!

Quick next day service. Reasonable price to come out and inspect and that goes to repairs…read more Came out and assessed Dryer. Found out the problem and fixed it on the spot. Working perfectly now. Excellent communication throughout. Easy to pay and reasonable price to fix it Would recommend them.

Great service. Great customer support. They have replaced our ice maker and the seal to our…read morefreezer. Both were done correctly and they made sure of it.

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.