Mavis has great employees who do great work! I will return next time I need work on my Toyota!read more

They gave me a price on the phone of 145 a tire when I got there they wanted me to pay 400 because…read morethey didn't have the tire in stock. I was extremely specific on the phone with what I wanted and needed. They wasted my time I left work early. I would never recommend listening to these people on the phone or going to their shop.

My inspection was a couple of days past due, so I needed an appointment quickly. I booked online…read moreSaturday for a Sunday appointment, and about a half hour before the appointment, I got a call that they didn't have any technicians in to complete a state inspection. The guy who called told me I could go to their location on McKinley if I wanted to get it done that day. However, there was a good bit of a wait, so I ended up going home and rebooking online for a weekday appointment. I got to my appointment about ten minutes early and when I walked in, the man at the counter asked me, "You here for an inspection?" and called me by name. I confirmed he was correct. It felt good to be expected. They took my car back immediately and were done very quickly. Their waiting area is comfortable and clean. Parking was easy. The location is convenient at the corner of Southwestern and Camp - easy in and out if you're making a right turn!

I had my NY inspection performed here and was delighted with the quick, professional service…read more Nobody trying to push expensive extras. I moved to Hamburg last year and was anxious about finding someone to trust. I loved their website and was delighted in my ability to self-schedule same day service!

Went in for an inspection, they said that I needed a right tie rod end, Said it was not going to…read morepass inspection because of it. Told me it was going to be $600 to have that fixed and for the inspection. They took off my inspection sticker trying to force me to stay there. I took my vehicle to a new location and had both tie. Rod ends changed out, a full alignment, and an inspection for $400. This place is a rip-off!!

Excellent service! I have had a stem leak on my tire for several months. They fixed it 10 minutes…read moreafter I brought the tire in. Met the new manager - friendly and competent.

Went in for an oil change. They never changed it. This is the second Monroe to do this to me!read more

I scheduled an appointment online for an alignment, tire install/mount/balance, tire rotation, and…read moreinspection for 5pm. I left work early and travelled from Amherst to Hamburg (Camp Rd) and was at my appointment at 4:45pm. I went inside and stood there as workers came in and out without asking me what I was there or even greeting me. Granted, there was quite a wait. Another customer approached me and said he had been there since 2pm and just wanted to let me know that the person to do inspections was not there so I would have to reschedule. Finally, two Employees come to me, greet me and ask why I am there. I tell them I have a 5pm appointment and they both looked at each other. I stated that the appointment was confirmed and they both looked at each and said, "I didn't confirm it." Then I am told that, "The thing about scheduling online is it does not tell you that there is no one there for an inspection. I asked to reschedule and then stated, "You guys actually appear to be a disaster so I will pass and go else where." I wasted my time, money and gas. Dont confirm people's appointment's or give them a God damn courtesy call that you can't take the appointment. I am severely upset as I wasted so much time and still didn't have the work done that I needed.

I brough my 2014 Scion in for an inspection last year and was told that the car had an oil leak and…read moreneeded an expensive test (well over $100) to determine where the leak was coming from. I was sceptical since the car is always parked in my driveway and there has never been oil spots. I went for a second and third opinion and was informed there was no oil leak. My car, like typical older 4 cylinder vehicles has a tendency to burn through some oil and to check the levels periodically. Since then there have been no issues, there has continued to be no oil in the driveway. I was told previously by other people to avoid using this shop and now I know why!!!

DO NOT TRUST THIS BUSINESS!!! My vehicle overheated because of a radiator leak; I had Joe's tow it…read moreto their shop. Next thing I know, I get a $4000 plus estimate for work that needs to be done. We had someone from Ellicottville Auto look over the quote and found that Joe's inflated part prices x3. Said I needed a whole new radiator and all sorts of other things done. Ended up having it towed to our local guy (Ellicottville Auto) who found and fixed the leak (a clamp), replaced the thermostat and a windshield wiper for under $300. Joe's charged me more for the towing and diagnostics ($352). They saw a female and thought they could rake me over the coals. I repeat DO NOT TRUST THIS BUSINESS!!! Zero star rating (the towing guy and the female receptionist were very nice-only positives)

Needed an oil change and my regular mechanic was unable to do it, so I went to Insta Lube. Not only…read morewas I nervous about strangers changing my oil, but I was in a hurry. Talk about much ado about nothing. The two gentlemen at Insta Lube did a great job, and I was out of there in a half hour. I could not be happier! Good value for the price.

honest and quick. always help you and are honest about work you dont need. The manager is always…read morenice and helpful.

A year ago my 2009 Dodge 4500 diesel had a fire in the engine compartment from a plug and the…read morewiring harness was toast. As the dealer quit making those I was up the creek. No one wanted to work on my truck. I had the good fortune to meet Paul who was kind and talented enough to make a brand new wiring harness for me and salvage my truck which is working great a year later. I couldn't be happier with Paul and everyone at Steve's Tire & Truck and when no one else in town would help me or give me any hope; Paul got the job done at a fair price. I give him and his shop my highest recommendation.

Brought my car in for new brakes, they got me in right away. Also found that my tire was in really…read morebad shape and replaced that for me-customer service was excellent and I'll definitely be going back in the future!