This is my go to Ace Hardware store for all my bird feeder + food and BBQ setup needs! The staff…read morehas always been friendly and very helpful. The store as soon as you enter feels welcoming, clean and is well kept. It's also fun to just roam around and check out all the sections/window shop. They have cost effective pricing always and I have loved the products I have got here. Incase you feel like returning a product you got, they never give you a hard time. 5/5

I liked this new store, which offered a nicely remodeled, clean and well lighted sales area with a…read moregood variety of hardware items. The staff were friendly and helpful, while the prices seemed reasonable. Overall, very nice!

I recently took a beloved halogen task lamp in for repair. Although others had said it might be…read moreimpossible to fix, John analyzed it , and took care of it promptly! Because it is irreplaceable, this meant the world to me. And the charge was so nominal! I also enjoyed shopping there. It seems more inviting than other hardware stores!

Good place to shop for just about everything.......I've shopped there for years, and the is very…read moreknowledgeable

After shopping at other Westlake Ace Hardware locations for 20+ years, I ended up living near this…read morestore on Santa Fe. It's simply astounding how awful this particular store is! Every single visit I get employees who don't have a clue about hardware or where to find things in their store. And they always are desperately trying to sell stuff that's not even close to what I need! (Commission?) Today was my last visit. Four employees and three of them were totally useless. The clerk at the counter was too apathetic to bag my items, so I had to bag everything myself. Got to car and some random stranger starts yelling profanity at me from across the parking lot. Truly, this is THE worst Ace on the planet! Poor selection, terrible customer service, and all around bad vibe.

Great store! Super close and go to for all my needs home improvement, etc. Huge selection. Went in…read morethe last hour and was helped by a very nice guy who helped me with all my paint needs (I have no knowledge on this), super kind, helpful, and overall good conversation! This will continue to be my go to place! Thanks guys!

I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

I walked around this store for 10 minutes hoping I could find someone to help me locate an item…read more The didn't appear to be overly busy. What employees I saw seemed to be enjoying long conversations with customers. Finally, one employee who was waiting on another customer noticed me rambling around the store and flagged down another employee. These folks may have good intentions however they appear to be more interesting in socializing with customers. I won't return.

I always receive the BEST service here at Lenexa Ace. Today was no exception. Chris S. went above…read moreand beyond helping me with my keys, and I would highly recommend going to see him or Logan before any locksmith! Thank you so much for your amazing customer service! The company is lucky to have you!

This store has everything, including the most helpful staff! Items are fairly priced, so no trade…read moreoffs needed. A true gem and value for the community.

Always, always folks around to direct you and offer advice. Might cost a buck more, but big box…read morecan't compare for service.