4 stars because It was really clean & pretty inside, convenient location, & I was able to walk-in…read morewith no wait. I had regular polish mani & pedi. I took off 1 star because of the service. She did my nails ok (didn't like the shape of my toenails) but I mean customer care. At that price point with that ambiance, I expected shoulder massage when drying. Further, I was struggling after drying my nails & no one offered to assist. I then had to ask for her to come help me. I was wearing jeggings & she didn't pull them back down. Now I'm ready to leave, in January winter, & I messed up a nail trying to pull my pant leg down. That's when I asked for help. I stated I messed up my nail trying to pull my pant legs down, she didn't offer to fix it. I just left, she clearly wasn't interested in giving excellent service.

I went in for a pedicure. I said "no gel". Language barrier is very convenient for THEM…read more 50.00 later, I had gel on my toes

The service is hit or miss. The first time I went I was elated with the service I received…read more 2nd time I paid $10 extra for the chrome look on my nails and it was coming off in 3 days. 3rd time I received service and in less than a week I am missing the UV GEL COATING! Very Disappointing.

First time here and won't be my last! The young lady whom did my pedicure and nails was really…read moregreat and so very nice. The place was so well clean and inviting. I have hone to other places in the past BUT never seen them handle their tools of trade as they do here, awesome job! I will definitely be coming back and would suggest anyone to kay's nails and spa.

Im literally "in the chair" getting my toes painted…read more I booked my 10:15 am appointment early this week and expected to be taken ON TIME. Isn't that what appointments are FOR?!!!!!! I was placated with "five to ten minutes." I played on my phone for another 15 minutes . Then I was escorted to a pedicure chair. I sat for A HALF HOUR!!! I selected "anyone" for my technician." Is that why? At just under an hour in total wait, I opened my Jersey mouth, which rarely comes out lol. "EXCUSE ME - I HAD A 10:15 AM APPOINTMENT AND HAVE BEEN WAITING FOR 45 MINUTES and AM LEAVING G FOR THE SHORE!" The techs all looked at each other bewildered and like "oh sh*t", then a male tech was over in under five minutes. He's doing a great job but Im overall unhappy /po'd. The tip will reflect as much. They most likely will lose me as a customer because of their incompetence and lack of apology. There are too many competitors for this utter nonsense!!! Im stupefied!

Update as of 11/29 The tech who did my nails for me reached…read moreout via text justifying all the reasons why my refill on a unfinished set a $85.00 and tried to say i had two nails broken when i in fact did not at the time of the initial refill. Unfortunately instead of the salon responding with a professional response.. example of the appropriate thing to say would have been " We're sorry to hear about your negative experience. Please provide us with more information so we can investigate the issue and take steps to prevent it from happening again." Instead I'll post what she did say in the photos. Again still so unprofessional and completely ignored the fact that after 14 days my nails had a mold growing under a fresh set. If i showed her one the 14th day no reason my nails should be lifting before then. I used to have nothing but good things to say about this salon, but unfortunately, since it has been taken over by new owners the pricing has not at all remained consistent. The last straw was me paying for a $85 REFILL. Unfortunately i was getting my nails done and had to abruptly leave without getting the top coat finished. Mind you i get the same thing every time. Same color and a design on each index finger because i had to abruptly leave i did not get to speak to the tech about why i was being charged $85 for a refill but when i went back the tech told me it was the stones that made it so expensive. Mind you it was so ugly if i would have been able to stay i would have absolutely asked her to remove it. So you mean to tell me a refill set unfished costs $85.00 and to top it all of when taking it off my nail had some kind of mold or fungus underneath. Absolutely horrible. She then recommended a new set for $75. It makes zero sense and to top it off the tech used a different color pink powder and did not inform me she was going to at all what so ever. Until the top coat was on it that's when i saw that she basically picked whatever she wanted without telling me. Pictures below of the $85.00 refill set unfinished, the fungus, as well as two different color pinks that i did not agree to and the worst part the major inconsistent pricing. Horrible would not recommend they don't care what they charge you clearly.

I've lived in Collingswood for 6 years and have had really terrible experiences with salons here…read more After getting frustrated with a 30 minute wait from my original appointment time at a salon near me, I opened my phone and called Dazzling Nails on Haddon. Nancy answered - can you get here in 15 mins? she said? 10 minutes later I walked into their little oasis. Lovely. Calm. CLEAN. I told her I loved Cat's eye nails but the other salons said it wouldn't look good on my short nails. One of her manicurists were working on my nails as we were all chatting. Nancy said - I can make it look beautiful - and she did. I've been coming here ever since. The techs are all fun conversational, know all their regulars by name, soon I was chatting with them other customers and it was lovely. Plus my nails have never looked better. Highly recommend!

I finally went for a deluxe pedicure. And let me just say, the regular was already deluxe. But the…read moredeluxe is extra deluxe. Worth every penny. Also, everyone who works here is just a sweetheart. They are really nice, really friendly, really personable.

I've never paid ($60) for a mani-pedi and had to go home and give myself a mani-pedi! The girl did…read morenothing but paint my toenails and soak my feet in warm water. The mani was the same. I never polish my nails because of my job so I only needed my cuticles done and that was all she did. I declined the hot towels because by that time I was over it. The young girl was new and she was very nice so I did tip her but I will never go there again.

This was my go-to salon but I haven't been there in about a year. Went today for manicure,…read morepedicure, and eyebrow wax. Charged me full (high end) price but it was very disappointing and I'm not going back. The pedicure didn't loofah or anything, didn't adjust the seat or turn the chair massage on, uneven shape and length of the nails, didn't put on my sandals just left me there with nothing at all (asked if I wanted the toe spacers I said I was going to wear my own flip flops and tech said I didn't need spacers but didn't put on my sandals) and said I could go to the dryer (across the salon) but I still needed my nails done so when I went to put on my own sandals it ruined my polish. Tech said it was "fine" since I was her last appointment she would fix it. My nails are all different shapes and lengths, didn't clean up the skin, didn't have me wash my hands, didn't brush the nail dust, just cut/filed/polished and had me pay after polished. I didn't dare remind her for a third time I was also there for eyebrows because after this I was terrified of what might happen. I think she may have been new to nails but there were people doing nails next to us that even commented on the color, why did no one point out that she was skipping multiple steps and still charge $48?

Been a customer since last fall. Mother's Day weekend, had an appt at 11. At 11:20, I said…read moresomething along with ANOTHER customer who's tech left her sitting without an explanation , as she attended to a little girl. Owner explained that customer had an appt. Lady had NO issue with that except COMMUNICATE that to the customer. Owner began, asking another tech what was taking so long? 3rd customer became upset as the tech began to rush at the request of the owner. I finally left at 11:35. I told them cancel my appt! If we can't come in 40 min late, what gives you the right to have customers waiting, and say NOTHING. I will NEVER go back! no apology bc they didn't care. they over booked and was only concerned about the money. 3 UNHAPPY customers. My kids did this for me as a gift, I am recovering from major surgery. HORRIBLE!

Great service and great staff! I highly recommend this salon! The positive reviews are spot on…read more I've already pre-booked my next appointment

DO NOT GO HERE!!! I tried this establishment because I was…read morein the area. The kind chit chatter seemed to be to get info out of you. My $18 manicure turned into $28. I believe because I did not live in the area and I did not want the higher service of a manicure/pedicure nor did I want gel polish. When asked why it was not $18 it was told $10 to take the polish off I had on. I have never been charged to take polish off when getting my nails done. Now if I came in just for that then okay. They inflated the price because they wanted a higher sale. It's said to say it's typical when you walk in and ask for one thing all they care about selling you something else. The idea should be let's do what they ask exceptionally well and they will come back!! I can say I would never go back.

Not going to lie my first experience was not that great but a few months later I gave it a second…read moretry. There's one woman in particular that I deal with every time I go (every two weeks). She's the best one there so I make sure to schedule to schedule an appointment with her. I get pedicures in the winter and I have to say that they lack in massaging your feet and legs which is a shame. I am always happy with my nails but again they lack in massaging your hands which again is a downside but when you way out the price it's worth it.

I've been back a handful of times and there's no more political NEWS! All the techs still do a…read morefabulous job. I suggest trying a gel pedicure and dip on your nails. Both last weeks!

Truly terrible quality nails. Had to ask to re-file nails multiple times as there were sharp edges…read moreleft every time. Nails still have sharp edges as I left but honestly just gave up trying. Nail polish is all of skin and cuticles. Absolutely won't be returning.