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    NW Pools and Spa

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    Exteriors West - ACRYLIC

    Exteriors West

    (19 reviews)

    I don't usually do reviews of anything but restaurants or food but the service I received from…read moreExteriors West left me wanting to tell the world so here it goes. If you could describe Exteriors West with one word it would be "Outstanding" with a capital O. Dan, who is owner and installer, has got the installation down to a science. Dan arrived at my home around 8am to install a 16' X 20' aluminum patio cover which he flawlessly and meticulously installed by himself and completed around 6:00pm, Including cleanup. He has been doing this work for 25 years now and it shows! Do you remember the days of great customer service and honesty of business owners in the 50's? Well there are a few still out there and Dan is one of them. Maybe that is why the Better Business Bureau has given Exteriors West an A+. He completed the patio cover then proceeded to look over the cover with a fine tooth comb, wiping down the cover removing any finger prints or dirt he saw then he continued to look it over and painting any scratch or blemish with the factory touch up paint. Just this alone took about 45 minutes to an hour this is how meticulous Dan is and what kind of commitment he has to make everything perfect. When Dan started the job he put down sheets of cardboard and covered my deck with it to protect it. And at the end of the job he swept up his work debris and picked up the cardboard. He then blew off my deck with a leaf blower and picked up any stray garbage. My deck was left cleaner than when he got there. Then fit and finish of my cover is outstanding! From the planning, selection of materials and construction, Dan has been very patient and full of information and suggestions. If you need a patio cover, carport, RV cover, railings, window awnings, whether it be residential, commercial or industrial, Exteriors West is the company you want to go with. He said he does jobs all around Washington and told me he had just returned from a commercial job in Oregon. Sorry if this sound like a commercial but when I find a company that does an outstanding job all the way around, I have to tell someone. And today, you're that someone.

    Ron was the best at communicating and very professional and knowledgeable about the work we wanted…read moredone for our outside patio. We absolutely love the roof over our pergola and the guys who came out to do the job were efficient and ensured it was exactly what I wanted. Thank you so much!

    Construction Kings - https://www.facebook.com/share/1GaeQnMo9h/?mibextid=wwXIfr

    Construction Kings

    (28 reviews)

    Construction Kings really puts the CON in construction…read more We signed a contract May 21st, 2025 for a project beginning August 2025 that we were told would take 10 days to finish in two parts - new windows would be installed in August, and our backyard deck would be completed in October. My daughter was six months old when we signed the contract. She is now a walking, talking toddler. Time flies when you are waiting on Construction Kings. Over the course of the last 11 months, we have experienced the full range of emotions. We were elated by the wonderful communication and personal touch that we received in May, June, and July 2025. Right up until the moment work was set to begin. August 4th, someone from Construction Kings came out to re-take window measurements. September 3rd we were told those windows were finally ordered. After weeks of no contact/updates, we tried to pursue steps to be refunding in October. Owner Zak Nash reached out via phone October 14th. He was apologetic, full of reasons why work hadn't started, and he promised up one side and down the other work would begin no later than November 5th and be completed within 10 days. Two days of work transpired, the crew then ghosted for a week only to show up in order to pick up tools to take to another work site. Promises were made again and again and again. More apologies. Still no work. Old foremen, new foremen, came and went. We were told explicitly that no windows had ever been ordered but the WOULD be ordered, not to worry. Then the phones stopped working, and the company started hemorrhaging staff. It turns out that while customers were paying for work that was not being done, staff was doing work but not being paid. I attempted to find amicable resolution with the owner through various avenues, but he was unwilling to discuss the matter through writing or over the phone on a recorded line. After the stories of obfuscation and intentional lying that were passed onto me by not one, not two, not three, but FOUR separate former employees, I was unwilling to put myself into a situation where his word was all that I had to go by. I am a new mom who still has no functional windows to combat the increasing heat of Seattle summers, and no deck or backyard area to try and cool down. My yard is still littered with discarded wood, shards of metal, trash, and general refuse left behind by the Construction Kings crew. I have foolishly given all the money I had saved for my home improvement project to Construction Kings and Zak Nash. I have been cheated, lied to, and left holding the bag like so many others. Read the complaints on the Better Business Bureau website. Check with the Washington Attorney General's Office to see just how many folks have filed complaints. Simply google Zak Nash and Construction Kings to see other horror stories from customer and subcontractors left in the lurch. Do not make the mistake that I made. Take your money and run far, far away. TL; DR $34,277.73 cash paid on our $45,703.64 project which has been unfinished and completely abandoned for months Over 50 texts/phone calls/messages unanswered Days since work was last performed: 258 and counting BBB rating: F

    Update: Zak finally reached out in December about getting…read moreanother roofer out to bid the project. I asked him what happened to RJ&T, who had already bid (and I thought HAD the job). He told me that they didn't want to do the work until spring and he knew we didn't want to wait that long. I told Zak that was BS! He told me that's what Mike Robinson told him. I said well Mike is a liar, because I know for a fact this was not true!!! My husband and I had been in constant communication with the roofer they had subcontracted. Because unlike Con Kings, he actually answers/returns calls. The roofer was waiting on them to order the material! We went weeks without hearing anything, then we'd get a call about how the metal roofing was ordered and work would start in a few weeks. That deadline came and went. More calls to Zak to order the roofing... finally we had a confirmation on the order and a delivery date! Then came the argument about payment. Con Kings had told the roofer that we were going to pay him directly our final payment of $27,492 after the roof was installed. But in theory, Con Kings still were contracted to do the patio cover. So my argument was, why would I pay the sub before your part was done?! Zak gave me some BS story about how they would be out at the same time building the patio cover and it would all be completed at the same time. But I have seen over the course of 11 months how they do business. They kept doing the bare minimum, just to pacify us. I call it "bread-crumbing". Then we would get ghosted for weeks or months at a time. How could I believe anything Zak said? We had been conditioned to know exactly what to expect out of the Con Kings. Roofing material was delivered on 1/16/26. I called Zak that day, but he didn't answer (shocking, I know!) I left a message telling him we were going to pay the sub directly to get this project underway, finally. On the message I also urged him to pay the roofer the $5k deposit he asked for to purchase materials to repair and prep the roof. In true Zak fashion, I was ghosted for 3 weeks. I finally received a text from Zak on 2/5/26, asking when they can schedule the patio cover install. (This text came after the we called Honey Bucket to remove the port-o-John from our property. I'm assuming Honey Bucket reached out to CK to notify them of the scheduled pick up, and that prompted Zak to reach out). At that point I responded to Zak and told him that RJ&T had not only completed the roof, but also took care of constructing the new patio cover. I said it took a legit construction company 11 working days to complete a project that CON KINGS could not complete (or barely start) in 355 days. (We got 7 working days out of CON KINGS - and it was sloppy and half assed.) This whole experience has been nothing short of a nightmare. Zak and his cronies are human scum. They are all complicit in Zak's scheming lies. I'm just waiting patiently for KARMA to do her job. The CON KINGS need to be stopped.

    NW Pools and Spa - poolservice - Updated June 2026

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