Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Super honest, knowledgeable and insightful. Really appreciated Richard's honesty, kindness and…read morehelpfulness over the phone. You don't get a lot of that these days. Definitely recommend giving him a call.

After he fixed it, the crack on windshield was too noticeable I had to go to safelite. I didnt have…read moreto pay anything. Insurance paid for repair, now it looks less visible. I should have just went with safelite repair or replacement.

I had to have one of my side windows replaced, after an attempted break in over night. Luckily my…read morecar alarm went off and they just broke the window. I called about three places and went with Flash. They were priced better than the other two places I called, they came out the next day and replaced the window at my location. I didn't time it but I'd estimate it took about an hour and half. They not only replaced the window, they also cleaned out the broken glass and showed me everything was working when they were done. From beginning with my initial call to the very end, they were very professional, very polite and really easy to talk to. I'd highly recommend them and want to thank all of the staff for a great job! Thanks!

Friendly, fast, and fair pricing! When your window is damaged and you only have one vehicle, it's…read morenice to get a quote and next day service from a team that comes to you o repair on site.

My car was broken into and they attempted to steal ( Kia) and I needed my passenger side glass…read morereplaced. Neil returned my text promptly and was at my house within 2 hours to install the window. I couldn't be happier with Niles Auto Glass and highly recommended them!

Prompt courteous and professional service. Call them first if you have automobile glass needs.read more

I had a crack across my windshield. Sergio came and replaced it. He was respectful and hard…read moreworking! He even thought to remove my current vehicle stickers from the old windshield for the new one. The service was quick, very neatly done and I give 5 stars to Sergio! The communication from the company was thorough and timely.

This isn't my first rodeo with Safelite…read more Would you believe I had two windshields replaced in the same year, not to mention a service call to repair a chip? But anyway, it would be logical that Safelite would be familiar with my model of car. So the second time I called Safelite, I had pushback that they couldn't replace my windshield. Then they called me back with an appointment. They called me yet again to schedule an appointment at another location, over an hour from my house, for 8 am. I received a call the very minute I was going to leave my house for my 8am appointment (mind you, it's an hour away), that my repair couldn't be handled at that location. Very frustrating. This ends well, however, because I was able to have my windshield replaced at this Morton Grove location. And before I could get cracked windshield #3, I sold the car. TLDR: lots of back and forth to get windshield repaired. Also, cost of windshield was $2500, so you can understand why I wanted to go through insurance and use Safelite. Also: trucks and landscape trucks driving on Edens without covers = bad.

Jermaine and Juan came over and fixed up the window in no time. Went above and beyond in cleaning…read moreup the mess. Great job, thanks guys!

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

I was very pleased with the promptness, efficiency, and customer service I received at this shop…read more Obviously I hope to not need future auto body work but if so I wouldn't hesitate to go here.

this team did an amazing job with my Acura MDX. customer service was top notch. they were fast and…read moreefficient. they communicated very well throughout the process. could not have asked for a better experience. especially when stress & frustration is already high after car accidents. these guys are amazing. i would bring my car back to them any time i need work done. They even brought the car to my house because my schedule didn't align to come pick it up. class act.

Bob was incredibly knowledgeable and helpful when tinting the front two windows of my car. I…read moreinitially planned to tint all of the windows, but because of my sensitive skin condition, Bob took the time to understand my concerns and recommended the best option for my situation. His expertise, attention to detail, and skilled workmanship were evident throughout the process, and the results turned out perfectly. He also pointed out a few other areas of the car that may need attention in the future, which I greatly appreciated. The shop is clean, well-organized, and professional. The waiting area is comfortable and even includes massage chairs, making the experience very pleasant. I highly recommend Bob and the team for anyone looking for quality window tinting and outstanding customer service.

I came to Pure Fleet to get PPF & ceramic coating on my Mazda. Bob was extremely kind,…read moreprofessional, & knowledgeable. He answered all my questions & walked me through the entire process. He even texted me updates & pictures of my car & what he & his team did that day. He provided amazing customer service & even better quality work. There is a huge difference on my car. If anyone wants any work done on their cars, go to Pure Fleet. They will not disappoint! Thank you Bob!

Had some warranty work done recently, (repair rust on hinges, doors and hood) on my 2020 Jeep…read moreGladiator at Cosmetic. The experience was first class! I always prefer to have any type of body work done on my vehicles over the years at Cosmetic. They always do a great job. Shout out to Billy! ,the shop manager. He made the process easy and seamless. My Jeep looks great again! The paint job is awesome! I would highly recommend anyone to go to Cosmetic!

I recently had some body damage repaired on my BRAND NEW car at Cosmetic Auto Trim & Glass, and my…read moreexperience and results, far exceed my expectations! Cosmetic Auto Trim & Glass sets the bar for quality, caring, and professional services in an industry where it can be challenging to find a trusting and reputable body shop. Billy, the owner, truly treated me like family. From the moment I walked in, I was greeted by a wonderful front-of-house crew, and that reception lasted from start to finish! And have I mentioned, that the entire facility was spotless?! It's a body shop and yet so clean I could only imagine they'd treat my vehicle with the same care and detail. I cannot recommend Cosmetic Auto Trim & Glass more highly! If you ever need car repairs, you'll be doing yourself a huge favor by going to this business above all others!