I contacted Comprehensive Mold Management to obtain information regarding mold we had in our home…read more We had another company come and do an assessment but their assessment showed excessive readings and gave us an extensive estimate for resolution. Ken Bird came to our home and showed me how false readings can occur when you put the meter near metal. He found no high readings in the area where I was told was excessive moisture. He gave us honest feedback and resolutions that would be a fraction of the original estimate. I teach "Creating an Exceptional Customer Experience," and Ken met all the criteria. His honesty was refreshing and saved us thousands of dollars.

The team of Andrew and Ed did the job of 5 or 6, traveling up and down the stairs. They attached…read moreour bathroom exhaust vent, and systematically cleaned and treated mold in our attic. They also added much needed insulation, as we were losing all our heat on the 2nd floor! Mark & I would gladly recommend CMM!

We had water seepage from bathtub through a kitchen light fixture…read more Michael Shultz of Paul Davis Restoration came out promptly, was very clean and polite, and did measurements of humidity and dampness of ceiling. He didn't try to push extra work on us. Told us how to dry the very small area of damage ourselves. Recommend them highly.

In the unfortunate event of a flood, Paul Davis Restoration of Greater Rochester is the only name…read morethat does or should come to mind. They are incredibly responsive, and they will not finish the job at your home or facility until you are 100% satisfied. When you call Natasha in the office, you will know you are well taken care of by the time you hang up the phone. They are all absolutely incredible and attentive. Jenna, Tyler, Jessica, Morgan, Daryl, and Dan are incredible at coordinating so many moving parts- it's quite impressive! Call them today!

We used Paul Wilson and Attic to Basement Solutions to repair our basement cinder block walls, then…read moretreat for mildew, and then paint. The transformation is AMAZING! They are very communicative as to when you'll be scheduled, and then stick to that schedule -- they worked us in with very little notice for the quoting and then completed the work quickly and efficiently. They came referred by a friend, so to be honest I didn't have anyone else quote -- the pricing was so reasonable, I didn't feel compelled! I would use Attic to Basement Solutions again without hesitation, and hope you'll give them a call, too!

I was so pleased with Paul, Pat & Nate at Attic to Basement. They're responsive, thoughtful, and…read morethorough. They are also very reasonably priced while providing excellent quality. I had to take care of some mold in my attic prior to getting new insulation, and they were able to schedule me quickly. I am a realtor, and it's no wonder Jamie Coonan and his crew are often recommended by agents in the Greater Rochester Area. Just fantastic to work with and I will recommend them to all of my clients who need clean outs, mold remediation, waterproofing, and ventilation improvements. 5 stars all day long!!

Julio and his team did our asbestos abatement project for a very reasonable fee on short notice and…read moreturned the job around quickly. They did an outstanding job and left the impacted areas very clean when they were done. Julio was a great communicator via email and phone and kept me informed on everything they were doing. I would highly recommend him if you find yourself in need asbestos abatement. Great guy to work with.

Home A/C died over weekend. Called Monday 8:00am. Tech on site within 2 hours. Tech was…read moreprofessional, friendly, and thorough. A/C unit back up and working. Couldn't ask for better service!

I will start by saying that I have been using Advanced Heating & Cooling for HVAC installation &…read moreservice at multiple properties for many years. Up until Monday, I have experienced as their website claims: "outstanding customer service that has been our hallmark for the past 25 years." Helen is the absolute best! After receiving a $150 bill for a 20 min service repair to clean a flame sensor rod at 4:30 pm last Friday, I requested a conversation with the CEO to negotiate a more reasonable price, and to discuss his policy about my furnace's full warranty only applying if I purchased the yearly service check at the cost of $89/yr, which I didn't find out about until after installation. I experienced an even bigger disappointment with the phone call response to my concern about the high cost for such a simple repair to detect & fix that I watched the tech perform. A full furnace cleaning and tune-up is $70. Mike D'Andrea was argumentative, demeaning and outright arrogant in response to my complaint - He tried to use every sales technique in the book to justify the supposed value I received despite my continual objection - including reference to an article about "firing your customers." He insisted that the HVAC industry sets the standard for fair prices and perceived value, despite what the local market demands. He continually tried to "educate" me with sales pitches about "flat rate price formulary books" that provide powerful sales tools to increase profit margins with higher service invoices using opaque mark-ups. This practice is outlined in "Setting Your Flat-Rate Prices" by Charlie Greer who touts that he helps "contractors become Millionaires every day" on www.hvacprofitboosters.com. Despite 'Flat Rate' business model promises of incredible profit margins, reduced costs, simplified accounting, etc.--the savings don't seem to be shared with repeat customers. It's a deceptive make-money-quick scheme designed to cover up an outrageous marked-up hourly rate. Buyer beware--itemized invoices are segregated in order to protect the consumer from unfair billing and up-charges by the service provider. Enlightening responses to consumer complaints about Flat-Rate Pricing practices can be found on Angie's List. I definitely will be taking future business to a company committed to making a good faith effort to resolve consumer complaints. Lesson learned.

We contacted Advanced Environmental for mold remediation in our basement. Our experience with Josh…read moreand his team was that they were very professional and quoted us a fair price. They were on time, answered all of our questions and are very pleasant to work with. The customer service is excellent, something you just don't see much these days. Any text or email sent was answered very quickly. We are very pleased with this company and the work they have done. We have recommended them to friends.

All County Home Inspections completed an inspection of my home. I am a senior citizen, and was…read moreconcerned about this inspection. Joe performed a comprehensive inspection of my attic and basement. Throughout the entire time, he was professional and very respectful of me and my home. He explained every step he was taking, and walked me through all areas of concern. I found Joe be knoweldgeable and could explain in laymen's terms what he was seeing. I HIGHLY Recommend this company for any home inspection you are considering. I wish they had done my inspection when I was purchasing my home 20 years ago- they do a TERRIFIC Job and are not that expensive for the expertise you receive.

Excellent value. Excellent quality. Excellent service. Incredibly professional and thorough. They…read morewere wonderful to work with and incredibly responsive. Appreciate it all.

I used Clean Air Recovery and I strongly recommend against using them. Justin is a very poor…read morecommunicator. He doesn't respond to texts or phone calls, his mail box is always filled. My issue is that I'm am looking to get a receipt for the work done. I paid him at time of service and he promised a receipt and in over 6 weeks of requests he has failed to send one. He also took photos of the work and promised electronic copies which I have not received. The ceiling tiles in the basement were damaged by the solution that was sprayed in the duct work. I've asked him to address this but he has been unresponsive. His work was good and Justin is very passionate about clean indoor air but the amount of work getting a quote and trying to get information back from him is just not worth it. I'd suggest using a more professional company.

Justin and Hector were able to schedule an appointment for me within the same week, as we needed…read moresomeone to clean our vents as soon as possible. Justin was very communicative, both via text and phone. They brought in their commercial HEPA vacuum and did an excellent job, blasting air through the vents and showing us before-and-after photos. We are very pleased with the results, and our vents are now clean.