I would definitely recommend this company. Carl who is the technician, he set up new phone systems…read morewithin a couple of ours including phone set up, ethernet line set up for computers and phone lines, concealed all exposed ethernet lines. He's always pleasant to deal with. Also after installation, whenever I have questions, He would answer/return my calls. Highly recommended !

I have been a customer of IP Phone System Inc. for the last 3 years and I have to say this is a…read moregreat company. If you are looking for VOIP service i truly recommend them.

Upgraded an s9 to an s25 with the help of Jay. The wait was about 15 mins as the store was pretty…read morebusy on a Saturday morning. He helped with all the options, explained the pricing and transferred my data. Left the store a satisfied customer.

I am writing this review to warn others, especially immigrants and customers with limited English,…read moreabout the T-Mobile store on Flushing Main Street. In January 2025, I visited this store only to open two phone lines for myself and my child. From the very beginning, I clearly told the staff that my English proficiency is limited and that I did NOT need home internet service. Despite this, the employee repeatedly insisted that I take a "free" home internet device and clearly stated that it would not be charged and that no fees would apply unless it was activated. This statement was misleading. In January 2026, my family discovered that I had been charged over $2,600 within one year, including approximately $50 per month for home internet service that was never used, never activated, and never even opened. The charges also included other unexplained fees. My account history clearly shows no usage of home internet service. What is even more concerning is that after calling 611, I was told that billing notifications were sent to an AOL email address that does NOT belong to me. I never provided or authorized this email. Because of this, I did not receive billing notices for an entire year, allowing these charges to continue without my knowledge. This is a serious issue involving transparency and consent. When I returned to the store to ask for an explanation, the staff were indifferent and dismissive. The manager, who identified himself as Johnny, stated that they "could not find anything," "did not know," and told me to call 611. The store took no responsibility for what happened. The next day, when I returned the unused and unopened device, the staff again attempted to sell me another so-called "free" product. When questioned, they immediately changed their explanation and admitted there would be fees. This pattern clearly shows a bait-and-switch style sales approach, using "free" offers while minimizing or hiding actual charges. Based on my experience, this store appears to engage in deceptive and potentially fraudulent sales practices, particularly targeting customers with limited English proficiency. I strongly felt that my language limitation was used against me rather than respected. If you are an immigrant, elderly, or not fluent in English, please be extremely cautious. I strongly recommend avoiding this location.

Never to to this store!! The manager named "Yeas" refused…read moreto help me and refused to accept my request even though I had received an email from the head office.

I came in here with no expectation, but wow I was amazed by Elizabeth. I was with Verizon and…read morewanted to transfer my line. She was juggling between 5 people, but took care of at the end of the day with top notch experience. Please go ask for her when you need help creating a new line or transferring! She handled my business perfectly! I can't thank her enough! Please go to this store if it's not out of your way!

I love this T-Mobile, but it does get overcrowded!…read more When I first came, I worked with Jonathan, but he's currently out. He was super helpful! The next time I came, though, I worked with Larry. He helped me order my phone and trade in my old one -- the whole process was such a seamless one! Plus Larry provided such great customer service: he is super knowledgeable and has a great demeanor! You can't choose who you work with, but if you get either of them, you're in good hands! Generally, though, when you get there, if it is crowded, make sure you know who's in front of you! Sometimes the staff doesn't keep track of who comes in when because it is so crowded, so the honesty policy kicks in. This happened to me when I came on a weekday night, and the waiting customers had to make a makeshift line because no employee had taken names down. So honesty policy it was!

Best t mobile ever they help you if your internet connection is not working properly and they will…read moregive you a new one and you can change the password if you want to.and the have good customer service and they are kind of to everyone please leave them a good review they are the best thank you t mobile service.

The staff workers were personable & helpful. The main problem I witnessed here was the behavior…read morefrom the manager, Aaron G, he was very lacking in customer service skills. He stated they r not there to help with technical issues, only there to sell phones. His mannerism was rude, unprofessional, poor language skills. When he addresses customers in that manner, who wants to buy a phone from them??? While I was waiting, I also witnessed another customer who came into make a payment was turned away because they were too busy. He gives a very disgusting impression of T-Mobile company. Need to retrain his Customer Service skills.

I had a wonderful experience with Sadiel the manager of College…read more Pt. Blvd t mobile. I was very pleased with his service. He went out of his way to assist me. I highly recommend him and his agents for their customer service skills. Great job Sadiel keep up the great work. Truly, Silvana Castaneda

Excellent service and advice with very reasonable prices. Ethan is unfazed by issues presented to…read morehim by appreciative clients.

Went in to open a family plan. The traffic in here is pretty busy. The guy is patient and very…read morehelpful. I made a mistake but he was still cool and calm. He is also very informative and knowledgeable. Glad I chose this shop over the other ones. Totally recommend them.

I was trying to buy an h20 sim card with a monthly plan. The owner or employee idk but he is…read morehelpful. he helps me to transfer from my lycamobile sim number to the h20 wireless. Many stores I called and they don't help to transfer the number to another mvno. I recommend him if you want to buy mvno like camomile, H20, etc. And great price if you want to buy 3 or 6 months plans

From the owner: Call us for any China call and International sim and more.read more

Came in here with my Dad, because the current promo today let's me trade in my old S10+ and S20,…read moreeach for $800 value when traded on the Magenta phone plan. And Kevin was so patient and thorough while helping us through 3 phone trade ins. Their system was down, and we hung out here for more than expected but it's nice and peaceful in this store. And not crowded at all, so we were standing... had a table and chairs to relax while waiting.

If I could give zero stars I would. Nobody would help me. I walked in to ask a question about…read moreupgrading and the sales people were uninterested in talking to me. They literally walked away and refused to make eye contact.

Incredible service experience. Responses were prompt, they were able to do the job the next day,…read moreand they were meticulous in their work. My 77" TV was mounted precisely and cleanly, and in under an hour! I can't recommend this team enough.

I needed my 77" TV hung and a new sound bar installed. Neville was great. Prior to deciding to use…read morehis services he helped me select a great soundbar, looked at photos of where the TV and soundbar were being hung and quoted a fair price. On the day of the install they showed up on time, got right to work, overcame some challenges with the install, programmed the remote and TV, cleaned it all up and overall did a great job. It was clear they were experts at all this. I am delighted with the installation, the cables are hidden in the wall, the the sound is great. Well done!