i have used the expert appliance center several times, both for repairs and to purchase new…read moreappliances. also i have had Jose come in 2x in the last 4 years to check out and clean my now 30 year old GE refrigerator. when i inquired about getting a new one, he told me my current one was functioning well and advised me to keep it. he noted that new appliances are just not as well made. on a different occasion the large wand head on my miehle vacuum stopped working. so i went in to buy a new one, Alexi, the man in the store, told me that they could try to repair it for $40. if it couldn't be fixed, the $40 would be applied to the price of a new wand head (which was well over $100.) well, they fixed it and also showed me how i could open it to clean it more thoroughly than i had been. finally, i recently had to buy a new microwave and figured i might as well buy a new electric range to replace my genuinely antique old one. so they sent me to the internet to find the appliances that i wanted and then return and tell them what i wanted so they would give me their price. they had the items i wanted in stock, were competitive and their installation fee reasonable, which included removing the old appliances and taking them away). we scheduled the installation for a date not far off and they provided, in advance, a certificate of insurance as required by my coop. the delivery was as scheduled and the 2 men who removed the old appliances and installed the new ones were professional, pleasant and efficient. it is really great to have a place like this, where one is dealing face to face with real people in the neighborhood.

Very disappointed how they treated a now former long-time customer. I called for troubleshooting…read moreand repair of a leaking dishwasher. Being handy, I had changed the door seal that corroded with a brand new original factory seal but still saw a small leak so i called Expert who I used many times before. They sent their dishwasher "expert" who said the seal was perfect, fiddled around, and when he could not fix it, said try it for a couple of weeks to see if seal molded into place, but he didn't think it would so plan to buy a new dishwasher. I told him it looked to me like the door wasn't sealing tightly enough and he insisted it would not turn on if that was the case. A couple of weeks later the leak persisted so I called back and spoke to a manager who said if the tech couldn't fix it, a repair wasn't possible. He said they'd send the same tech out again but he insisted he was positive no repair was possible and there would be another charge. I called a local competitor who did exactly what I suggested to Expert in the first place -- make the door seal tightly -- and what do you know-- no more leak! Of course, now having two techs visits I paid twice for a repair that should have been done the first time. I contacted Expert last week via their online appointment site asking for an apology and for wasting my time and money and a refund. No response. This is no way to treat a 20+ year customer. I'll never use Expert again and will make sure I suggest their competitor to everyone I know.

Great experience with service technicians. They were prompt, honest and took the time to explain…read moreexactly what was going on with the issues with my refrigerator and microwave. 100% trustworthy.

Water was pooling at the bottom of our refrigerator due to a clogged defroster. A repairman came a…read morecouple of hours after I phoned and did a very professional job, encouraging me to observe what he was doing and explaining everything. The price was in line with quotes I received from other companies. I'm pleased to have had it repaired so quickly. Very satisfied.

Oven unit stopped working, called these guys up and they came over super quick and fixed it at a…read moreslightly lower then market rate. Nice and professional. Highly recommend

Absolute Appliance Repair, came out accessed the situation . Diagnosed and ordered parts for me …read more They came in with a week or so and were back to repair the washer. Best prices I've seen in a while , honest , respectful technician. -Mike O.

Everyone needs an appliance business where the service people are honest, reliable and timely. All…read morethree were true for Accurate. Additionally, they service charge is actually reasonable. I appreciate Anthony for waking us thru what was wrong, where to not spend money, and getting our dryer and stove back on the up and up.

What a great service!!!! My air conditioner would not turn on and I called this company. I have…read moreused them before. I explained the problem and the technician was able to guide me into solving the problem myself. No muss, no fuss. They are the best!!!!

This is a real find. A store that not only sells and repairs appliances, but is owned by two…read morewonderful, knowledgeable and patient brothers. I have both bought and had appliances repaired there. Charley and Steven have always been great with advise and patient with my questions. I have been going there for thirty years and have always had good experiences. If you want to buy something from a real live person who has years of experience, this is the place to go. Support local businesses.

I bought my sewing machine used from Brookes during covid. They have kept it running smoothly for…read moreme over the past 6 years. The staff is friendly and knowledgeable. I am so happy to have them in the neighborhood.

Never actually got to use them so I can't speak to the work itself but I called twice on two…read moredifferent days, left a voicemail both times, and never heard back from anyone. That's kind of all I need to know honestly. If you can't return a phone call I'm not trusting you with my applicance. Moved on and found someone else who actually picked up the phone. Hope other people have better luck but I can't recommend a place that doesn't respond to new customers.

The rep knew her stuff and told me that the 12 year old washer's parts are discontinued. She didn't…read moretry to chase the $90 tech visit fee and just said if by some miracle we can order the parts it'll still cost another $300 minimum and we're better off buying a new one. Very helpful and LG even gave us a coupon code after recommending us to call SMV for consultation.

I dropped off a coat and scarf to be dry cleaned, and the total came to $24. $20 for the coat and…read more$4 for the scarf. Not only were these items not ready for pickup when they said they would be, but when I they were ready, those items come back still looking and smelling not clean and the scarf is ruined. It has holes in it now that were not there before. I am not satisfied and will never go there again.

Best cleaners on franklin ave between empire and eastern parkway.read more

Time to update my review and upgrade Martini Cleaners to the four star rating it deserves…read more In the two-plus years I've been using their services. I've never had an issue with them: never a single delay, never a problem. Items were ready for pick up when they said they would, and some times even earlier. Their service has been impeccable. I still think that $3.50/shirt is a bit steep, but their prices are lower than other nearby cleaners (Goody Cleaners and HMS Cleaners). And something has to be said for a service that is consistently good year after year. I'm definitely a fan.

Caveats: -Expensive, even though their prices on par for…read morethe area. Sad. Explain to me why a dry-cleaner in Crown Heights Brooklyn charges more for shirts/slacks than a place in upper Manhattan. Baffling! They should get off that band-wagon, I think they would see more business. -Close early: I believe at 7 PM, they completely shut-down. Doesn't really make sense if like me, you work/workout and realize you arrived too late when attempting to pick-up your dry cleaning after a long day(yet instead you do a palm-to-face when you arrive and the lights are completely out--yet every other business and Franklin Ave is still open--including the florist). The Jersey shore (GTL) would not be impressed. Not that that's their demographic but still, come on! Strong suit- They make your shirts look like they were pressed for the Oscars, nearly every-time. Great quality, friendly service.