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    Sub Zero And Wolf PRO

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    6 years ago

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    6 years ago

    Great, professional service. We were very happy with the service they provided to fix a broken dryer.

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    Expert Appliance Center

    Expert Appliance Center

    (76 reviews)

    Cobble Hill, Gowanus

    Very disappointed how they treated a now former long-time customer. I called for troubleshooting…read moreand repair of a leaking dishwasher. Being handy, I had changed the door seal that corroded with a brand new original factory seal but still saw a small leak so i called Expert who I used many times before. They sent their dishwasher "expert" who said the seal was perfect, fiddled around, and when he could not fix it, said try it for a couple of weeks to see if seal molded into place, but he didn't think it would so plan to buy a new dishwasher. I told him it looked to me like the door wasn't sealing tightly enough and he insisted it would not turn on if that was the case. A couple of weeks later the leak persisted so I called back and spoke to a manager who said if the tech couldn't fix it, a repair wasn't possible. He said they'd send the same tech out again but he insisted he was positive no repair was possible and there would be another charge. I called a local competitor who did exactly what I suggested to Expert in the first place -- make the door seal tightly -- and what do you know-- no more leak! Of course, now having two techs visits I paid twice for a repair that should have been done the first time. I contacted Expert last week via their online appointment site asking for an apology and for wasting my time and money and a refund. No response. This is no way to treat a 20+ year customer. I'll never use Expert again and will make sure I suggest their competitor to everyone I know.

    Had this company come to my house on a referral from Choice Home Warranty. I had a slight leak…read morecoming from my expansion tank for my boiler. It was a small, pinhole leak. The guy takes one Quick Look at the label on the tank and says "oh, Taiwan, poor quality". Don't ask me how he could determine that just by looking at the outside of the tank. Everything I've read about the average life of an expansion tank says five to ten years. This expansion tank lasted over 13 years, so how could it be "poor quality"? Based on the information that this contractor provided Choice, they denied my claim. Meanwhile this contractor took my $85 and provided nothing in return! DON'T DO BUSINESS WITH THIS COMPANY!

    Sub Zero And Wolf PRO - homeappliancerepair - Updated May 2026

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