Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

luxury vinyl flooring installed in kitchen and living room! quick appointment for installation…read more professional installation! Very happy from start to finish!

Classic bait and switch. I went there and picked out my carpet and gave them their required…read moresubstantial deposit. Then they told me my choice was discontinued. Ok, back to find another. Not so easy as everything I selected was the same-not available. Why would you even have discontinued samples on your display? They don't have much choice to begin with so it just got worse. The one I ended up ordering took forever and then when it was delivered it was totally matted and the installer said it would never look any better and suggested I not accept. So it got returned. I ended up spending a lot of my own time researching options with the manufacturer to find SOMETHING we could use. Finally found one and they said it was more expensive. (Sure it was ) I paid the extra and got it installed. It was supposed to be one of those great pet and kid proof wears-like-iron types. Nope. Had it cleaned (I'm really picky about floors being clean) and it would not clean at all. They were here forever and could not get it clean. Had a friend who is in the business come take a look and they said to remove it-the fibers were crap and would never look how they should. So over $2000 on a small bedroom later, we're pulling the crap up and putting in hardwood. I hate to say it but I regret ever going in that store

I cannot express enough of how happy we are with our new floors! We have a 117 year old house with…read more2-3 additions and we knew the floors were... challenging to say the least. We were plagued with uneven floors and weird slopes, but not anymore! From the estimate appointment through final install, they were very upfront, honest, and communicative every step of the way. Lisa helped us to find the best flooring for us and Hunter killed it on the install! I can 100% say we will use them in the future when we decide to change it up! They are the best team to work with.

Best flooring company in the area (world?)…read more Fair prices and incredible knowledge from the two owners who will personally do the work and stand by it.

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

Ann Arbor Carpets FlooringAmerica was exceptional! If I could give 20 stars, I would! Starting with…read moremeeting Danielle Denig in the store and setting up a visit for an estimate to the final sweeping of the finished floor, I am beyond satisfied! Danielle assisted me with selecting the laminate flooring, accurately measuring our kitchen, and provided a realistic estimate and a schedule for delivery of product, and then installation. I received a call the night before to confirm the installation arrival time. Bob Boyer was exactly on time. He provided thorough and precise workmanship. He worked diligently and cleaned up every speck. I would HIGHLY recommend Ann Arbor Carpet FlooringAmerica, Danielle Denig, and Bob Boyer. Thank you so much!

This company is the best! They worked with me every step of the way and my results are beautiful…read more Their personal care is not something you get from a big box company and their pricing is straightforward and competitive. It is always preferable to work with a local independent company and support our local economy and I am so glad I did with this project--excellent product, excellent customer service. I can't recommend them enough! Shout out to Tom and Jenny, thank you!

The owner lies multiple times about completion dates. Pulling his workers to other locations and…read morenot fulfilling the current job. The job was only for 1100 sqf of flooring that the owner originally told me it would be done in 2 days. The job ended up taking 4 WEEKS to complete. Days would go by and I would be ignored. Owner ignored phone calls. And improperly trimmed the floor boards. I got two other opinions from contractors about the trim and both said that it was not done correctly and Morley would not fix it. I had to hire one of the contractors to redo.