I was referred here for a procedure and the procedure was completed as expected. No major issues…read morewith the staff or office at the time. I paid my portion up front and then was surprised to receive a text message saying my account was past due 3.5 months later. I did not receive an email, phone call, or bill by mail at anytime and the office did not respond to the text message they sent. Overall, they were 60% off on their estimate and it is always left to the patient to figure out how to make up for their mistakes. This is what is wrong with our healthcare. The doctors profit while we all suffer. I needed to go back and now I will not.

Had 5 wisdom teeth taken out and I can proudly say Dr McDonald is one of the most professional…read moredoctors I've had. Even looked out for me saying he didn't feel comfortable doing my procedure unless we did it the right way by taking a couple extra teeth out. Financially I didn't want to do it and he worked with me to lower the price and make sure I was taken care of.. forever thankful.

My father is a retired vet on a fixed income went in spent over $4000 on a mouthpiece that did not…read morefit his mouth not only did this dentist not offer to retake the molds. She asked him to leave and will not refund him. I absolutely do not recommend this practice. This woman is not a nice lady. This is a money business. They do not care about the people that come in so vulnerable to help them with their mouths. If I could give negative stars, I would. Do not go to the dental practice.

I am really happy with my care at Apple Family Dental! They treat me like family! Wouldn't go…read moreanywhere else!!

Cancel my yearly Aspen Dental Savings Plan in 2025…read more A year passes. Charged again in 2026. Send email. Office Manager says I have no Aspen Dental Savings Plan subscription and I have been refunded. A month goes by, I check my Aspen account online. Not only have I not been refunded, I still have an active subscription somehow and there is a recurring payment on my credit card that they refuse to remove. When I reach out, manager refuses to respond. Save yourself some hassle. Don't deal with these people.

I have delt with Aspen Dental in Longview for years now and have consistently been pleased with the…read moreoffice crew and particularly with Dr. Nguyen on every visit (cleaning and dental work needed). Dr. Guyugen and his staff have always been open to questions and explaining what is being done. They have always explained the costs including insurance and or reduced club program benefits.

If I could give more than 5 stars, I would! The office runs on time, the staff is friendly, and the…read moredoctor is both highly skilled and approachable. Dr. Zhu went above and beyond to support my daughter, helping her feel comfortable and at ease throughout her treatment despite her high dental anxiety. Her surgical treatment healed beautifully, and they guided us through every stage of the process with clear instructions.

I have NEVER looked forward to a dental appointment in my 60+ years , until I went to Sentinel…read morePeriodontics after the first time. I went in with sunglasses on because I had been crying, scared, fear of the unknown dental work. After that 1st time, I will say that I have always look forward to an appointment there. Sounds crazy, but they all , ALL make me feel welcome, are personal and understanding. I truly cant say enough positive about this office. I need/want to have the work done, so I go where I am the most comfortable. Sentinel Periodontics is my #1 choice. Sincerely, Suzan

I was issued a insurance card by my employer... They gave me the wrong one. I went to see Imholte…read moreand had $1200 worth of work done in the first week. They didn't verify my insurance, and stuck me with the entire bill. No willingness to negotiate a reduced rate. Sent to collections.