I would like to highly recommend this business, The customer service…read morewas not only great but the staff invested lots of time and trouble to make sure I received the best solution to the problem I walked in with. I needed a battery for my watch but when it didn't work they volunteered to send it to a jeweler-twice. I really appreciated the extra effort because the watch has sentimental value to me. A big thanks! Sharon U.

I thought I knew more about batteries than most.... I owned…read moreoperated ( as far north as deadhorse) Cars Airplanes Rc airplanes Computers All the other Alaska toys and atv's I own 3 desulfunators Basic and float chargers. Etc... I needed the best battery money could buy for my generac standby generator. The optima ( good battery ) lasted 5 yrs in there. Starting once a month. Capacity dropped. I went to get an odyessy battery but left with an odyessy sister companies battery. We talked desulfinators and I learned more than the internet had taught me. The owner operator owns 3 of the Alaska franchises. I saw an employee helping someone put a new battery in their car. Damn! Service plus !

Very competitive pricing on top shelf Odyssey AGM TPPL (thin plate pure lead) vehicle batteries…read more Friendly and knowledgeable staff, Bryce was great. Will work with these guys in the future. On my approved vendor list!

Opens early. A search revealed that didn't have my part…read more But I was sent away with info which other stores had the part and what it's sku number was to facilitate fast acquisition. Classy. Great service.

Honestly best customer experience I've ever had at a parts shop. Nicole was extremely friendly and…read morehelpful finding my part. She helped explain the ins and outs of my part and how it would benefit me. She even told me about rebates could help me. Definitely coming back here. It was great!!

After three months the interstate battery that I purchased went bad as verified by the auto shop…read morethat I took my vehicle to. I had to jump the battery just to get the vehicle started and nothing in the vehicle came on and after I jumped it and I drove it and shut it off again nothing would even come on and it had to be jumped. The alternator etc. wasn't bad. I took the battery back after having to buy a new one at the auto shop and the guy at Interstate that I talked to started giving me a hard time. Said they were going to test it and then "see ' if they were going to replace the battery. Well I left it there the next day I got a call from another guy who said they had charged my battery and it was ready for pickup and seemed to have no clue as to the problem that I had told the other guy about. I was told that there was nothing wrong with that one ( the one that I took back) . I called in and talked to the owner and they weren't honoring the warranty, I heard her husband telling her what to say also. I told her I didn't want the battery back because it was bad and the new battery was starting the vehicle every time. I ultimately told her if she thought that there was nothing wrong with it to put it in her car and drive it and shut it off and try to start it again and trust that it's good like they were telling me to do. The value of the batteries that they sell is not good. And apparently they don't think they should have to honor their warranties. Update: I had a separate third party auto shop check out my vehicle and they found no electrical drains from the system on the battery. Interstate batteries rips people off.

I've always been a Die Hard Sears Battery fan, why, I don't know, sears used to be so " made in…read moreamerica oriented" not so much anymore. I use consumer reports for advise, like yelp, reading in-between the lines. Consumer reports rates interstate batteries up there with die hard, sometimes better, sometimes worse, that got my attention. I called, they had my size, great, since the die hard in my truck was slightly undersized due to the fact that the last time I needed a battery, sears didn't have my size and I compromised. No compromise here, The good. they had my 1000 amp/hr battery in stock. " we have lots of those" The good, yahoo maps took me to their front door. The better: they opened the garage bay door and let me change out my battery in the warmth. ( IT WAS Frikin 0 F ouside.) I brought some of my own sockets, didn't need them. The best: drove out into the cold with a good battery. note: I kept my expensive 2.5 yr old Die Hard Platimum battery. I'm going to put it on a desulfinator. I read the first to review post and understand his frustration with buying stuff, in general. My expectations were different. I didn't expect them to know what desulfinate , or specific gravity meant. I expected politeness and a consumer reports highly rated battery. I got that. and a warm place to change the battery at no charge. ( five stars review will follow in three years if the battery lasts three winters) 10-14/18. Still acts as new.

I went back for ice melt. The manager, a black lab, is a super good boy. Yes he is…read more Ok I could have gotten ice melt anywhere, and I did, but I needed to see the dog :)

Incompetent, and not helpful. Thank god two Autozone stores have now opened. I have been using…read moreO'reilly/CSK Auto for 15 years and they have successfully killed that. A battery I bought there failed on me. I brought it back, it tested bad. They assured me it was covered under warranty. They pulled my history, and easily found every part I had bought there, except the battery. It was their brand, had the date stamped on the top, I even remembered the name and description of the guy who sold it to me. All I got was a sorry, and a "can you pull a bank statement to prove you bought it here?". A bank statement? F**k off. Did I mention it happened to be the most expensive battery they sold? Now when I need parts, I have one less place I have to call when looking.

Ordered a solar fridge 4 months ago. Made a mistake of paying 50% upfront. still no fridge and…read moreempty promises of refund. not a single call back, not even a recept. The only thing they did so far was charge my credit card. Starting despite through the bank and filing complaint with the consumer protection division. Do not deal with this outfit!

I paid for a tower in July of 2023 and I don't have the tower in mid-February of 2024…read more Since I told them "one more week" wasn't going to work any longer, I need the tower or my money they don't talk to me any more. Whatever you do don't pay up front. Best plan is to deal with someone else.

If you want courteous, quick and accurate availability of gently used OEM parts combined with…read moreeconomical pricing then you have the right place to go to! Acquiring the sunroof glass for our 2016 Audi A4 was proving to be a very expensive and drawn out task. The dealer wanted a premium and told me it would take 8-12 weeks to get here! It was February!!! Who has the rest of winter to live without sunroof glass? Called up Northwest Auto Parts and BAAM! Immediate availability at 1/8th the cost. Thank you so much for the help. Thank you for the parts!

I spent two weeks jumping through hoops with this business just trying to get them to calculate…read moreshipping and process my payment. Instead, I walked away with a canceled order, wasted time, and a compromised credit card. The entire process was an uncoordinated mess. I was initially passed around to Clint, who completely dropped the ball and left for vacation. Then I dealt with Josh, who falsely claimed my order had already shipped and promised a callback that never happened. Finally, I was handed off to Rob, who straight-up accused me of being a fraud and coldly refused to do business with me. Their reasoning? They claimed my ID was suspicious simply because it is a limited-term license (which, in my state, is standard procedure for individuals with vision impairments). Rather than asking me directly or doing a basic check, they made a lazy, offensive assumption. During this two-week delay, they demanded copies of my ID and the front and back of my credit card, yet they dragged their feet and never actually processed my legitimate payment. Lo and behold, right after giving their team my sensitive details, I flagged a fraudulent transaction on my card today and had to cancel it. They are disorganized, they handle customer data carelessly, and management treats people with absolute disrespect. Do not trust them with your information or your business.