Prompt & professional they give you appointments and they stick to the time. Reasonably priced I highly recommend them.

I was treated like a homeless. I sat in the lobby for eight hours waiting for my car to be done. They failed to do the alignment. They failed to remove and replace the calipers for the brake job and then I got talked to in a condescending way about politics, I'm not interested, in this locations opinion on politics I was at this location for an automobile repair. Please keep your opinions to yourself. Thank you. read more

Called and asked if they had room to plug my tire. Showed up and then they told me how about come back tomorrow??? I limped to the nearest place and get turned away. Lame will never return read more

They were very efficient and pleasant to deal with. I was able to make an appointment and not have to stand out in the cold. I did have to wait there till the service was done. But I felt that protected them as me. I would highly recommend them to take care of your winter tires. read more

Just got my tires patched from these guys but started noticing losing psi. Took it to another shop and they told me it was a lousy job that they did. It was peeling off from the inside. I should've noticed. It was my fault. Don't want to bash them but everyone that worked there from inside out looked like they were either drunk or on some type of drugs. The work they did certainly looked like it. Never going back. FUTURE CUSTOMERS BE AWARE: the workers don't care about u or ur car. They just want UR MONEY with a sub par job. I WOULD'NT TRUST THESE GUYS WITH MY CAR. NEVER AGAIN!!!!! read more

Alaska Tire Service - Crooks. Damage to my car - Tires Near Me - Anchorage, Alaska

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Have always had a great experience at this location! today they went above and beyond to help fix my balance issue with no charge since I bought the tires there. took the time to help me scrape off a bit of road tar that was causing my terrible shimmy, and got me back on the road! Cody was super kind and professional. read more

Great service overall. Very helpful and patient over the phone and the service took less than 20min. Much appreciated to have a local business that takes pride in their work and customer service. Will be back! read more

Helpful front desk crew. The tire guys are outstanding, they move quick and knock tires out faster than a Domino's pizza delivery driver. read more

Alaska Tire Service - Front desk - Tires Near Me - Anchorage, Alaska

Changed over my tires from winter to summer. Very professional as well as quick and efficient.

Just used them to get a new tire and switch one over affordable hard working and great customer service for my new tire shop

I brought my truck in for tire repair and balancing/rotation. Unfortunately, three of my rims were scratched during the service. When I raised the issue with them, I was instructed to contact the manager, which I did. Despite sending them pictures as requested, I have not received a response. This experience has been disappointing, so I would recommend finding another service provider if you value the condition of your rims. read more

Getting an appointment can be challenging with them because you can only call the day before you want an appointment, so call early in the morning the day before. Their staff is courteous and knowledgeable. I've been coming here for many years. The price is generally comparable if not just a tad cheaper than other tire centers. The main waiting area is small FYI and there really isn't a public restroom here, if you need one they have one in the shop area you can use but be ready for the euwwww factor lol. read more

Alaska Tire Service - Alaska Tire service - Tires Near Me - Anchorage, Alaska

Update 13-Nov-2023: The owner left a message on Saturday after I left a Google review, which seems more important to her than the actual reason for the review. I returned her call this morning, admittedly even more unhappy, since we noticed that the center cap on one of the Toyota wheels is missing ($75 - $112) and my husband had to tighten another loose one. First, she told me that the employee misquoted the cost of the TPMS, it will only be $200 extra, not the $300 he stated ... woohoo? She then proceeded to tell me that the life span of the sensors is 3 - 5 years, not the 6 - 10 that her employee stated, nor the 5 - 10 that the rest of the tire world states is the life span. She says several times that she wants to find a solution, but when pressed as to what that means, while some man in the background is saying "just tell them to go somewhere else", the only real solution is to waste more time and spend even more money. The reply to the Google review by the business after we spoke this morning is disingenuous. Our vehicle was brought in with a functioning TPMS and 4 center caps on the wheels; we now have a non-functioning TPMS and only 3 center caps, and we have to spend an additional $300+ to correct issues that were not present. This is not your family's pit crew ... unless you don't like your family. Original 11-Nov-2023: We could not be more disappointed in the customer service that we received after spending $984.19 on new seasonal snow tires this year. New tires were purchased and installed 3 days ago; the truck was driven home and garaged until late yesterday afternoon (2 days after install), and when we started driving the TPMS sensor light is consistently flashing. We check tire pressure, even though that should be a steady light, and all is well. Today, my husband gets up @ 6 AM on his day off to make sure he secures a place in line early to have this checked out when their shop opens. A service tech informs my husband that they didn't damage the sensors, the batteries in the sensors are low and that is the issue ... and for an additional $300 ($75/tire) they will replace the sensors. He further states that the cost to replace the sensors is $25/tire, but now they have to charge an extra $50/tire to dismount the new tires they just installed. Well, thanks for not discussing replacement sensors and sharing that info when we were spending $984.19 3 days ago. Incidentally, we checked the maintenance records afterwards, and it appears that the sensors were replaced only 4 years ago when other new tires were installed. read more

The people are reasonably nice, and they're pretty fast but that's about it. For one, it was nearly $100 for a tire change over! Last time I was here it was $60. Secondly, the gouged the hell out of my rims and center caps getting them off. I know from personal experience that they suck to take off, and you can't really get them off without some indentations in the plastic on the inside but they made a huge mess of it. And I literally just got new center caps a week ago! I included a pic of the damage. read more

Alaska Tire Service - Gouged center cap and rim - Tires Near Me - Anchorage, Alaska

Changed out all my own suspension parts. Needed a front end alignment only since I didn't have the capability at home. Truck drove straight when I brought it in, just didn't want to wear my tires out. They called me in an hour and said the alignment was done. When I picked it up, I drove onto the first road and the truck immediately pulled left. I braked and it pulled harder left. I called them and said, I have to work, but can I bring it in tomorrow? They said "Yes!". I brought it back next day and tech told me it was my brakes...? I said but it didn't pull when I brought it in, and it pulls even when I accelerate. So he changed his story and said it's your back axle and I don't work on that. They seem unwilling/unable to fix the problem. Guess I am out $212. Tammy, This isn't my first problem with your shop...I'm disappointed and probably won't be coming back... ever. John Wayman read more

TERRIBLE CUSTOMER SERVICE! I WILL NEVER SCHEDULE A SERVICE WITH THIS COMPANY AGAIN . I originally scheduled an appointment for the location on 88th because you can't drop your car off at the Diamond location. I receive a text message and it stating my appointment was at the Diamond location. When booking the appointment I originally had a bad experience. The man I spoke with on the phone was extremely rude. I left and scheduled service else where! I won't be back ever! It doesn't hurt to be kind no matter what the business is. Justin needs to work on his customer service! read more

Literally every single time I try to call and get an appt I have to call AT LEAST 100 times for anyone to pick up. Called 147 times today and then when I finally got through it was a recording saying they were full for today and tomorrow and then hung up. What a waste of time. I'm giving up on this place read more

Alaska Tire Service - Tires Near Me - Anchorage, Alaska

They have always without fail been awesome. Thanx. People. This is overdue. Thank you for many good visits. Alignment tires. Been great read more

They replaced my tires in May 2023, I don't much about tires, just recently, August 2023,my brother pointed out that one of the tire has a little bulge on the side and also noticed the year on the tires were 2021, he said why did they sold you tires that are 2 years old? I said, i don't know, i never thought they will sell 2 years old tires cuz they seem always busy. I called alaska tires on diamond, they said I have to buy another tire for $253 to replace it. They suck read more

Great service - they fit us in once when we bought some new rims and reminded us to bring them back to be torqued.

Worst customer service EVER! Since I couldn't get through by phone, I drove over just before 8a. I was told that I had to call to make an appointment. I said, "But I'm standing right here, and I couldn't get through." The front desk person's response, "Sorry, I don't make the rules. You'll have to call." I took out my phone in front of him and called, and he said, "I start answering the phone in 3 minutes." Do they really expect to grow their business with this type of customer service? read more

Sold us tires already 4 years old, as new. Caught it before we used them, but they refused to take them back. Called them, "Brand New Tires". Beware, check your date codes. read more

Great service and friendly staff. I like shopping local because I too am a small businessman. Made the appointment and they got me right in. Now my service van is sure-footed with a new set of Blizzaks! Thank you Tammy for running a great business! read more

I called Alaska Tire yesterday and made an appointment for today. Have never dealt with them before, but I was after Bridgestone Blizzak tires. I arrived, and they called my name within 2 minutes of my appointment time. The guys in the shop seemed happy and ready to make jokes. Nice atmosphere. I was told that it would take 30 minutes, and it did. Pow! What a professional and appreciated experience. Quality tires, priced as quoted, friendly folks, everything on time, and I ended up with paperwork for a $70 factory rebate. Alaska Tire Service did not build a massive, modern facility. However, they have a warm and clean waiting room, a shop, and what else do we need? I'm very impressed and could not recommend them more. read more

I set an appointment for noon for a winter tire change over. I arrived a few minutes early and checked in via a phone call. At noon on the dot a technician come along and directed me to the correct shop bay. I waited in a clean lobby. After 20 minutes I checked out and at 12:30 I was guided out of the bay and on my way! Wonderful service. Great people working at this location. Very efficient. I'm happy with this place and will be going back again and again. Highly recommend. read more

My go-to tire place. Friendly and honest. Appointments are a big plus. Today I had a nail in the sidewall of a tire. It was unrepairable. Unfortunately I had made the mistake a few years back, before I discovered ATS, of buying those tires elsewhere. ATS does not sell that brand. Instead of swindling me in to paying the king's ransom for four new tires (like other tire dealers do) they called around, found a single replacement tire at a competitor, and sent me there. Service like that cannot go unrewarded. I left a tip. I'll be back. read more

Had a tire that continually went flat (just on one side!). Turned out it was a leaky stem. They replaced it with NO CHARGE! I could hardly believe it. Made my holiday!! read more

They are THEE ONLY Place in Town that carried my Tire w/o having to Wait 5-10 days. They are VERY Busy so it's Wise to make an appointment as Early as Possible. read more

Alaska Tire Service - Tires Near Me - Anchorage, Alaska

These guys are busy, but they squeezed us in at the last minute (thank gawd.) They gave us a better price than the the alternatives, didn't make us wait forever, charged us less, were nicer, and got it done faster. They hit all the marks. I have ZERO complaints. 100% satisfied. read more

Second time I've been to this location and once again a great experience. I stopped by for a nail in my tire without an appointment or calling ahead. They couldn't get me in right away so I made an appointment for an hour later I said that was no problem and I would just go run an errand first. The woman at the counter asked if I needed air in my tire so I could run my errand. I didn't as it was only a little low but it was great that they offered. My errand took a bit longer so I called as told them I was going to be a bit late for my appointment no problem they advised. Once I got there I checked I'm waited 2 minutes they had me pull into the bay and I was on my way 30 minutes later for a total cost of $30 and my nail they removed, lol. Things I loved they didn't try to say I needed new tires seems like that's what all the other shops do is just up sell you. I literally had new tires placed in the lower 48 at a chain store and they always try to sell you additional items. They got me in right away, offered to air up tire when I left the shop and how quick it was they quoted an 45 mins to an hour and it was less than 30 minutes. They also checked all my tires an inflated all of them equally. Fast friendly and honest! I'll be back anytime I need tire service, thanks Alaska Tire! read more

Ian was friendly, they got me right in as I waited... I appreciate their efficiency. Had 4 tires changed out and was outta there.

I was told about this place because it takes appointments. I was surprised when I brought my car to the bay that I would be charged extra : instead of 15 per tire I would be charged 35 per tire. It was snowing and slippery road conditions so I felt it was sAfest to pay the almost double charge. I'll never go back. read more

Friendly and relatively timely service. I normally have to wait a bit past my appointment to get my car in, but I haven't had any issues with workmanship. It would be nice if they had a parking lot, but that is why you have to stay with your vehicle; so keep that in mind. Not a bad spot, but if you don't have an hour to wait for your tires to get swapped then you'll have to look elsewhere. On the other hand, they do appointments so you'll have an idea as to when your vehicle will get worked on as opposed to just dropping it off. read more

I called on Friday to make an appointment for tire change over. I was told they were booked both Friday and Saturday and I would have to call back on Saturday morning for an appointment for Monday. Ok, I call Monday starting at 0759, I reach a person at 0806 only to be told they are booked for Monday. Why didn't you tell me this on Saturday? I doubt you could book up in 6 minutes for an entire day. If you are short staffed then tell me that. Won't be going back since this was the second time something happened to my appointment. read more

Can't make an appointment and for 3 was straight Jeff said people have dropped off cars at 8am so they are booked.... Bs he doesn't like to work. Why shop local? Box stores way to go I'm life long Alaskan I do not recommend . Jeff will lie his ass of to save face read more

I always have my tires changed here. You can call the day before for an appt. It cost me about $80 for the change and $10 for tire disposal. Much cheaper than dealing with the dealership. I'm usually in and out in under 45 minutes with an appointment. read more

I have tried 3 times now to support my local tire center. (Eagle River) Every time I try there is some reason that I can't seem to get things done. When I'm told that can't be done, another shop has no problem performing that service. Today I tried again and since I asked for extra care of my polished wheels I was told I would have to wait until the end of the day.. I will take the trip to the Valley where I know I can get them done and without all the hassles I get at this store... read more

I do not recommend ATS. After having winter tires swapped out for summer tires I noticed only one tire had any weights on them. I went to Alyeska Tire who confirmed my suspicions of near impossible odds that three of four tires could be balanced without requiring any weights, and indeed all wheels required some weights. 8/27/19 edit: Thank you for the response. I am not seeking any type of discount on future work/sales. When I initially picked up my car I noticed the lack of weights on the outer-facing side of rims and was told by a technician weights were on the inside-facing side of rims. After subsequently discovering that was not the case, it appeared to me the technician either was incompetent or deliberately misinformed me, and I chose to not seek remedy from a business in whose trust I had lost. I would encourage ATS to review training and expectations of its employees. I am happy to respond offline directly with the owner if they like. read more

I'm dropping a couple of stars, since I stopped by a competitor today of which I have been a regular: The Tire Factory/Quik Lube on Old Seward near Tudor. I was asked where I had gone to have my tires swapped last Spring. I told them Alaska Tire on 88th Ave. since I was having a tough time (with all the crowds) getting my studded tires off by the deadline. The Tire Factory told me that Alaska Tire had put the tires on incorrectly. He explained that since my car is front wheel drive, the two front tires belong on the front and the rear tires on the back. Alaska Tire put one front tire on the back and one back tire on the front! So, I drove around like that all summer. Hmmm. Not sure if that is a big deal or not, but I have decided to stick with my tried and true (all around good for the most part) tire swap/oil change place and just try and get in there early to avoid the rush. Alaska Tire is okay, but apparently not the best, which is sad due to our lack of choices now, to receive good tire service. Tire Factory isn't that great either, but so far they have been able to mount tires correctly, and take care of my oil changes rather efficiently. read more

Great service here! The employees are friendly, helpful and informative! When I came in for the first time to get winter studs put on, they were friendly and happy and helpful even with a lobby full of people and they technically weren't open yet. They get things done in a timely manner too. I came in today with a flat tire and a donut on my car and they changed it out in 20 minutes. They even showed me what punctured my tire. It was no charge because I bought my tires there originally. A++ all around, thank you Alaska Tire & Service! read more