They were so helpful when I purchased two new batteries at over $500 for my vehicle, but 5 months…read morelater the larger battery failed and I was stranded on the road (and a $200 tow fee), they refused to exchange the battery and for a month I dealt with charging the battery daily to drive. Finally, after the 2nd month Kelly's in Grants Pass said you need new batteries, the large battery has a bad cell. I paid almost $1,000 to exchange and troubleshoot battery problems. Finally, Battery Solutions took the batteries and charged them for a few days to verify. It was verified by Dave. It took 2 months to get a reimbursement from Battery Solutions for the large battery but would not take the little battery back. I had to call Dave for months to get a partial reimbursement. Be careful using this battery store.

Highly recommend this shop. Aaron and David went above and beyond with troubleshooting and…read morediagnosing over the phone before we even brought in our golf cart. Shortly after dropping the cart off at the shop they figured out the problem and gave us several repair options at different price points with no pressure. Once we let them know what route we wanted to go they repaired it within a couple of hours. Fantastic customer service! So glad we found an honest and reliable repair shop in town. Thank you again Aaron and David!

I'm so happy to see this business open up in my home town of Grants Pass. I've been going to the…read moreone in Medford for years, so this will be really handy. On my visit to this new store today, I found it well stocked and spotless. The staff was very helpful in figuring out what batteries I needed for my Yamaha Waverunners. They had the batteries in stock and fully charged. So I was able to get things swapped out quickly. Their prices are reasonable and in line with other outlets. They also have a wonderful variety of other goodies. I can't help but try out their wide collection of super bright LED flashlights too. They have just about everything you'll ever need when it comes to batteries and light bulbs. All those pesky batteries that are strange sizes or voltages are all right inside hanging on a rack. So this place is a welcome addition in my opinion. Trust...

Started off with getting my girlfriend's screen replaced on a brand new iPhone 17. I would like to…read moremention that before getting the screen replaced they had to inspect the phone to make sure there was no previous damage, and it was flawless. 2 weeks later we had to come back because it was coming out of the frame and glitching/ not working at times and draining the battery within hours. Also the screen was visibly as cheap as you can get and all they did was glue it back down and refused to replace it. Then we came back a 3rd time when the manager was there and he forced us to give him the phone password to fix the phone and got pretty aggressive with me when I simply questioned giving the password to him. This made me decide to record our conversation when I picked up the phone. When I picked it up the screen was still popping out of the frame and he said the phone was bent (it is not). Then he proceeded to threaten to break the phone screen or I could leave with it the way it is.

I have been a customer at the Grants Pass Interstate Battery store for several years. I have…read morealways received friendly, professional service from the technicians at this store. Tony and Luis have expert knowledge of their product line and are extremely patient in answering any questions I have regarding batteries and battery accessories for my vehicles. I highly recommend them above any other establishment that sells batteries.

Luis was very helpful and quick with finding and installing the battery in my truck will be coming…read moreback if i need another!

I got the help I needed in a kind and courteous manner. Thank you, Corey. Will use them again.read more

Not impressed called and specifically asked for paint for Toyota guys says they have it. Got there…read moreand he had the can of paint for a Ford. I know good help is hard to find but really lower the standards to this is a bit much

I'm just off the phone with batterystuff associates, Josh, and later Anthony were extremely rude,…read moreunprofessional, and impatient, could not answer any general questions, and were also not transparent about their company's policies. That is not the experience one would expect when dealing with a "reputable" company. In full honesty, I get much better responses when buying off eBay. I happened to be in contact with RV Upgrades and Aircraft Spruce associates, and their customer service is actually of high quality. This is just my experience and the data point for others who were trying to purchase battery-related products.

I ordered a couple of chargers from the website, everything was going well, I received them, and…read morethey work as described, after about a month of use one of the chargers, Redipulse12 stopped working. This is the response that i received. We're sorry to hear you're having some issues with this purchase. Regrettably as we are beyond 30-days from the original date of purchase, this would need to be processed as a warranty through the manufacturer directly. I would recommend you contact them directly. They can be reached via the following: https://www.pulsetech.net/about-us/contact-us.html, 800-580-7554 Please don't hesitate to let us know if you may need anything else. Thank you, I struggle with this as i choose to deal with companies that back the people that support them. If you are unable to look after customer service, don't sell the product.

Every single time we go here they are awesome! They always shave what we need and they are super…read morehelpful!

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They don't have a guy on the counter at either one of their stores. that has very much knowledge…read moreabout auto parts. they are all U-Tube certified, and over paid for knowing very little about their job. good luck on being sold the correct parts for your vehicle. Bob Johnson (BJ)

I have been buying parts from AutoZone for decades and every one of them has no problem with giving…read morecustomers a jumper box when I have a dead battery. But not "Kenzie" a this AutoZone. She refused to let me borrow the jumper box to start my car. I drove across town to the other AutoZone and th