Always friendly and helpful. I've been going to them for over ten years for brakes, alignment and tires.

Hands down the best service in town--and maybe anywhere! I've been taking my vehicles to the Les Schwab in Brookings, for as long as I can remember. This shop has always represented the best of a down-home, family-run business: honest, reliable, and truly committed to taking care of their customers. Most recently, I brought in my 10-year-old F250, which has been struggling a bit after I added a cab-over slide-in camper. I needed airbags installed, and from the moment I walked in, Cody went above and beyond to help me out. He had an appointment available for Friday, but when I told him I had to leave town, he made my truck a priority--even though he didn't have to. I dropped it off the night before, and Cody kept me updated every step of the way. He called to confirm when the parts arrived, updated me about a complication with my gooseneck hitch, and let me know that my rear shocks were completely blown. Even though this added a lot of extra work, the team still finished everything the same day so I could safely hit the road. A huge shoutout to Todd, who did the heavy lifting and worked so hard to make it happen. The whole crew was friendly, professional, and just plain kind. Cody's communication, friendliness, and dedication to real customer service is something you don't see every day--and it deserves to be recognized. This is an amazing team, and I'm so grateful for them! read more

Les Schwab Tire Center - Sad grandpa looking truck, dropped pretty low in the back. - Tires Near Me - Brookings, Oregon

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I was traveling through Brookings and was worried about my brakes. Jimmy was great! Scheduled me right away A friendly and competent place to get help, advice and service Thank you read more

Thank you Aron! I so appreciate you stopping what you were working on and helped me with my battery. You even brought it out to my car and loaded it in my trunk so I could get it home safely. Great job. sincerely Rachell Delgado p.s. They always check my tires for free and fill them to make sure I'm safe on the road. read more

Last time I took My BMW in to have the tires rotated they broke the Lug nut lock removal tool . They Sade it was cheaply Made .. It was a part from BMW. Not a cheep part.. What they did not tell me is they broke the tool off in the lug nut. it can not be removed without taking it to a machine shop or BMW dealer.. This is going to cost me hundreds of dollars to ave fixed.... DO NOT TRUST THEM WITH YOUR CAR THEY WILL BRAKE IT AND NOT TELL YOU. THEY ARE LIERS AND SHISTERS .. read more

Outstanding service. Was passing through from out of state and needed tie repair. They worked us in quick and were more than fair. Highly recommend. Thanks to all the crew. read more

On vacation and found a flat tire this morning. Stopped at Les Schwab in Brookings. They fixed our tire and did a quick safety check of our vehicle. On our way again in a little less than an hour. Unexpected but greatly appreciated, the services were free! read more

Amazing service from Cody! We were in town briefly on vacation to see the shoreline. Picked up a screw in our rental tire around closing time. Impeccable service; first time at Les Schwab & wish we had this back in MI :) read more

Excellent work, went in for a level and some larger tires, and the guys in the shop caught two other issues that needed addressing! Thanks guys. read more

Les Schwab Tire Center - Just a few hours after getting a level and some Open Ranges. - Tires Near Me - Brookings, Oregon

Always a good experience at Brookings Les Schwab. Eric GM figured out a problem that twice before wasn't assessed correctly. I appreciate Eric/Les Schwab going the extra mile to solve the problem and guarantee their work. Thank you Eric! read more

Les Schwab Tire Center - Happy customer - Tires Near Me - Brookings, Oregon

Amazing service and great caring people. Thanks to all of you for fixing our tire.. Always consider Les Schwab fist..

These guys were friendly and quick, too! My battery is under the back seat. Ugh Since the battery in the car was under warranty, got a good pro-rating on it and the whole thing wasn't as expensive as it might've been. Better than the Schwab in my neck of the woods! read more

Was traveling down the 101 to my home near L.A. in my 2013 Tundra and got a flat tire crossing the Calif. border speed bumps. Put my spare on and went back to Brookings and found this Les Schwab, it was 6 pm and they were closing and were very nice telling me to come back in the morning and they would take care of me. I arrived at 8am and they brought the truck in to the service area and told me that my tires needed replacing, not because of wear but due to there age. So I spent $759.00 on two tires, very expensive. Also included were 2 tire sensor rebuild kits, for $15.00. well we got just below San Francisco and tire sensor light came on, we stopped and checked tire pressure and it was ok. The light stayed on until I finally had enough (2157 miles) and took it to my local repair shop, they found the sensor was broken in two. Talked to a Les Schwab tech and he told me they replace all valve stems, they are not replaceable, or rebuildable, and most likly was broken when they mounted the new tire. So after being burned for the cost of tires,and a valve stem rebuild that could not have happened, then being told over the phone that I did't have a clue, well their 3 point what ever rating is definitly deserved. I would give them a low 2 for the deception. read more

Everybody was so nice and the tire was fixed even faster than they said it would be. Plus I had no idea there was no charge. I was so stunned I hope I didn't forget to say thank you! Thank you! read more

I like Les Schwab, and have used them for years for numerous vehicles. They do great work and are very customer-oriented as long as you ask the right questions. When you ask how much something will cost (i.e. new tires, battery, brakes, etc.), specify that you want to know all the standard ancillary costs as well. It can be a real surprise if you don't do that, and then you receive your invoice and it's more than you thought. Not that the additional items aren't necessary, but just that you should know about them ahead of time. read more

New manager telling people they need things they do not so he can get a bigger bonus. Got a flat tire. Brookings Les Schwab told me my tire was unrepairable and gave me a quote for a new tire. Went to another Les Schwab and they repaired it with no issue. Would've cost me almost $200 for no reason other than the manager wants a slightly bigger bonus. read more

Lots of over promising and not very good at estimating time frames. When asked about their lies they immediately made up more excuses. The front counter lady is rude and seems lost in her job. Started off by complaining she didn't wake up on time to be at work by 8A.M.? An extreme mess. Unless the managers on on the front counter its all just a guess. Where is that "les schwab" hustle? Not in the brookings store apparently. read more

My husband and I own a 24 ft motor home and had a slow leak in one of our tires. We were traveling on the coast and far from home. Stopped by and the salesman Jairone was so helpful and also worked on our tire. We only waited for a hour and the tire was fixed. Jairone said he found a small screw in our tire. The service was so friendly and we felted so comfortable and at home. Thank you Jairone for you help!! read more

My daughter blew a tire 4 hours away from home . I called The Brookings location because this is where we had bought her tires . I'm sorry I was so stressed I forgot who I spoke to . He was excellent. Within minutes he had spoken to the manager of the store where she was stranded . That manager called me immediately . Les Schwab is a good company because of employees like this . This is the whole reason I am a customer. Thank you so very much ! read more

Moved to Brookings 3 months ago. Took my car in for new tires. Clean showroom. I was shown 3 different options with 3 different prices. All pricing was fair. Same day service was excellent. So was the warranty. The personnel were exceptional....professional yet personable. Returned this week with my 1 ton truck for brakes. Arrived at 3 p.m. I was provided a written estimate. They kept the truck overnight, parked securely in a stall. They called me at noon the following day: "Your truck is ready sir". Total was just under the estimate. Again, very professional. The cashier was very friendly and knows the operation. She explained the guarantee....100% parts & labor for 25,000 miles. They know how to run a business, they know how to take care of their customers. read more

Remarkable service and so professional. We will be buying tires for all our cars from here for now on. I would give them more stars if I could! read more

Jason as well as all of the employees at our Brookings Les Schwab provide excellent Professional Service every time we need them whether they come out to jumpstart our battery on a cold morning or any other services provided they take care of us like family and we really appreciate it thank you very much to Jason and every employee at our Brookings Les Schwab the best tire shop on the planet read more

I'm am upset about the scratches on my rims..beautiful tires! One of my Lincoln hub caps is missing ...I witnessed 4 guys working on my vehicle...I wish I would have done an inspection b4 I left, but I had to get my Dad home. I just hope they make it right when I go back in the morning, I really like that place, how they are on point with the torque checks and double checking. There is a particular gentleman,(wish I remember his name). Anyhow he went out of his way to be sure to get my car out at the end and settle my account properly. This is a Lincoln guys you gotta be sure not to scratch up those rims..they are not cheep.! I will be writing another review tomorrow after my visit. I hope I can up those stars because a couple of the guys deserve 5 stars as far as im concerned! read more

Got new tires for the truck. They put the new tires on the back and the back tires on the front without re-spin balancing them. Went in about a month later because was tired putting up with the vibration. Said there was a back up and it would be about "an hour" (for a 15 minute job). OK, go next door for some fast food, surf the web. Go back in an hour no work done. Wait for another hour before admin says "there's only one customer in front of you it will only be another 20 minutes. 40 minutes later (2 hours 51 minutes after I came in) it's ready. Waste my money, that's one thing, That they did not do. Waste my time and not even say they're sorry for the wait. NOT GOING BACK period. read more

In an Emergency Go Here!!!!! Just had one. Couldn't drive on one very shredded tire. Several handsome, polite young guys stayed after hours and replaced our sorrowful tires. What more could you want? THANK YOU Les Schwab of Brookings! read more

I stopped in to have a leak fixed in one of my tires and was greeted by a friendly lady (didn't get her name) who set me up with a tech (Diego) that was able to fix my tire leak without much of a wait. The service provided was excellent. read more

The gentleman that I spoke with on the phone said the simple examination I needed would be about 45 minutes out from being in the shop.. Here I wait almost 2 hours after that. Still my car has not moved. More customers keep coming in. If its going to be 2 hours then I could have come back at the right time. Lying to someone to get thier business is underhanded and shady... read more

Chivalry is not dead! At least not at Les Schwab! I've been going here for years to buy tires and to get tires fixed and I've always been treated like a queen. The customer service is great and the employees are professional. Plus if you buy tires from them you don't have to pay anything if you get a flat. I was there today with a nail in my tire and was in and out within an hour and it was free of charge! AAA+++ read more

Had a great experience getting my tire replaced. I got a flat tire and came here to get the replacement done. Everything was done under 45 minutes. Service and location are good. Staff knows what they are doing and thanks to Lisa for the great service. I would recommend this business. read more

LIARS!!!! took my car in to be balanced today and this was the result: Both "NICK" and "TOM" outright LIED and said: 1) they balanced the tires. There is NO WAY they could have balanced one of the tires because it wouldn't come off!!! 2) they tried using grease to take the tire off and then blamed it on the brakes!! (which are working fine, no leaks!) I have had better service at other Les Schwab locations, but there is NO excuse to LIE to your customers!!! Why wasn't I told the truth to begin with, that they simply couldn't get the tire off? What an insult to my intelligence!! Will never go to that location again, nor ever recommend them. Watch out for "NICK" and "TOM"!!! read more

These guys are great. We broke down and they sent a guy out to jump our car. Then we went and tested everything for us at no charge. Really happy and grateful for their help. read more

Stopped in for two flat repairs, lady at the desk so 45min to 1 hr. I've been here for 3 hrs and everytine I ask how much longer I get the answer of another 20 min. This has been the absolutely worst customer services I've ever had. Stars read more

Spoke with one kid at the counter that didn't seem very knowledgeable. Quoted me the same price for an off brand as another business in town quoted me for cooper tires. Went with the other place. This place doesn't carry any brands I recognize or trust. read more

I have done all of my tire business with les Schwab for my adult life I have been on vacation towing my rv I ended up with a cracked wheel so I ordered 4 new wheels and was informed it would be Friday before they could get the proper size wheels this was on Monday it's now Friday they took my wheels and tires off then tell me my wheels were shipped to Washington and theres no other tire wheel combination that will work but we have these other wheels for 1800 that will get you on the road and oh by the way you will have to buy 4 new tires to fit it read more

After being a happy Les Schwab customer for many years in other locations I was disappointed on how I was treated at the Brookings location. We were looking for 2 possibly 4 tires. We walked in was helped by a young man who stated he was new and complained about his mask being hot - as we proceeded talking we knew he knew nothing about warranty which he admitted. The other worker we were told had worked there 5 years was helping a man and guess he thought the whole thing was a joke which I didn't appreciate. A woman worker came in so new employee directed us to her. It was apparent she could have cared less about helping us. So we went down to the other local tire store and had a complete opposite good experience so we bought the tires there. read more

Fast and friendly service. I had tires that were less than a week old, one got a flat. I took it to the one in CC and they said it was unrepairable. My fault since I drove on it too long. I got the flat in a road work zone and had no where to pull over. They told me I had to buy 4 new tires (I have an all wheel drive Subaru) even though I talked to Subaru and they said since my tires were so new it would be fine to just buy one tire. After spending hours of my day with terrible service and news I didn't believe I toon my car to the Chetco Les Schwab and they said I had a easily repaired flat. I was out in no time and I've been driving on my repaired tire for a year now with no issues. Do not go to CC, come here! read more

Multiple people including myself have had awful experiences here. I wasn't going to write a review because I thought maybe I just had a bad experience but now I know this happens often. A few months ago a friend of mine took their car in and noticed one of the employees test driving the car (which is fine) BUT they were driving VERY recklessly. When I took my car in I was driving around with a friend and noticed my brand new car being rodded on!! I also noticed a scratch on my rim which was not there before they were brand new. When I called the manager to explain to them the situation they were nothing but rude and making excuses. After all of this had happened I talked to a friend of a friend who was an ex employee there. He had told me he witnessed other employees jumping trucks! Be careful when you take your car here. read more

Was told that I needed to replace the front tie rods on my 70k mile car - $450 replacement. Got a second opinion, and my tie rods are 100% fine. Can't stand mechanics who lie for money. read more

Took my car in to have tires changed from snow to our year round set. Dropped car off at 8am, they said it'd be done in 30 minutes. Still not done after 90 minutes! The gal didn't even look at me when she said something about they do it as safely and as fast as they can. It took 45 minutes once it went in, so 30 minutes was totally off. No apologies at all & they gave me a bill for almost twice what they quoted!! Not acceptable. read more

(Note: small details of the interaction described in this review have been fictionalized to make a better story, but all the substantial elements are absolutely true.) So there I was, driving south on Hwy 101 through Brookings on Sunday July 7, 2013, returning to the SF Bay Area from a holiday camping trip when a road hazard took out my right rear tire. As in, large gash all the way through the sidewall. My co-driver has AAA so we called in for road service and they said they'd send a tow truck out to take us to a local tire shop to get it replaced. While we were waiting for the tow truck, a car pulls up behind us. (It was actually about the 7th car to pull up to see if we were ok because a lot of people from the club we'd been camping with had headed south around the same time.) A man about my age and a younger man (possibly his son???) get out, dressed in their finest Sunday-go-to-meeting, to ask if I need help changing the tire. I reassure them that AAA is on the way and the tire is totally shot so they'll be towing me to the local Les Schwab, so I'm all taken care of. He gets this kind of odd look on his face and says, "You know, they're not open on Sundays. None of the tire shops in town are." I get this crestfallen look on my face and then he hands me a business card and writes a phone number on the back and says, "When the tow truck delivers you there, give me a call and I'll come down and open up the shop to take care of you." Sure enough, it was the proprietor of Brookings Les Schwab. Two hours later, I was back on the road with two brand new tires. (I prefer to buy them in pairs; it wasn't an up-sell.) I can't honestly say that I'd drive half the length of California just to do business with him again. But if you're a bit closer in to Brookings, this guy definitely goes the extra mile! read more