Beware of the scam they use to get over people.. $25.00 brake inspection? Won't accept dealer OEM…read moreparts that I purchased from a Honda dealer. He said there's a liability issue? I'm outta HERE!!! Do Not trust these people!

I've used Hartwick several times now for oil changes and they do a good job. They are quick and…read moreefficient and take time to listen to you. The owner is a sweetheart. Don't know her name yet but good people. I've had my 2020 Ram in several times for oil and filter changes. I recommend them. I don't take the time to do a review unless I really like a business for what that is worth.

Our car broke down on a road trip and this was the closest shop. Tony repaired it quickly and the…read moreprice was very reasonable too. So thankful!!

I can't recommend this shop enough. Another place happily took over $500 from me and STILL didn't…read morefix the issue. I brought my car here expecting another hit to my wallet, but the mechanic took one look, fixed it in five minutes, and wouldn't even take a dime. Who does that anymore? If you want a shop that's honest, skilled, and not out to rob you blind, this is the place. They are very kind, fast and communicative. 11/10!!!

Chad did great dent repair and paint match at a fair price. He also went above and beyond my…read moreexpectations (which were high) by cleaning my Tahoe inside and out. I highly recommend Bauer Auto Body.

They did a great Job on my BMW she looks better than when I brought her home from the dealer…read more Although I had insurance I could not believe how reasonable their rate.

I don't often YELP but this shop deserves applause. Customer Service was excellent. Follow up was…read moreexcellent. Their work with the insurance companies was excellent. The quality of their body work was excellent. The employees were excellent. It was so good that my wife was almost glad I wrecked her new car. Thank you for saving our car and our marriage. And BTW, this place is my second favorite car joint of all time exceeded only by the chop shop where they tried to take John Wick's car.

Great shop and wonderful customer service! We were rear-ended while traveling and were directed to…read moreSuiter's by some local folks who trusted the shop. We were not disappointed! Denise runs an awesome business and knows her stuff. Matt dedicated an entire day (even skipping his lunch hour!) so we could get back on the road the next day. We provided them with a challenge because the tongue/hitch of our small travel trailer took most of the hit in the crash and was twisted and bent. We very much appreciate them fitting us in so we could get back on our way, and they were darn nice folks to boot! Thank you!

They did an amazing job rebuilding and fixing my transmission. They are the only ones who do this…read morework between Crescent City and Coos Bay so it's a bit of a wait, but it's super understandable. I highly recommend this place for a quality job. Just please be patient as this is the only place that does this work in a large span of area in a small town. They have integrity and are very kind.

Got me in in 3 days. This friendly, knowledgeable, family business takes pride in their work and it…read moreshows, I'm not a "leave the key and call me when it's done", guy, being blue collar journeyman 45yrs, and actually stood by and watched the fellows service this cranky, tricky to service CVT transmission (These have a filter hidden behind the drivers side wheel-tire and inner fender skirt that many trans shops don't know about, or just ignore as it is very difficult to access, TGT knew all about this, removed the wheel-tire, inner fender skirt then changed the filter! It is not a simple task, and the filter isn't even listed for this year and model vehicle at the dealership parts depts.They just knew it was there!). Being familiar with this trans. and the required service steps, it was a pleasant relief to watch these pros at work. They know their stuff, and It's great to know we have this fine resource in our rural community. Then I got the bill. It was below what I had expected, so Ieft a good tip. Go to these fine folks with your transmission woes and leave better off for trusting them with your vehicle. Thanks TGT', you rock!

Not sure how this company gets a 5 star rating when they don't even return phone calls for glass…read morerepair. I called and left a message with their "one person answering system" but never got a call back. You only get one chance at a first impression. I'll go elsewhere.

Just want to say they went above and beyond. Great experience. When you take your car in pick it…read moreup drive it home. And notice after looking at it not only the windshield was done they replaced some damaged trim pieces. Must of had extra parts around but truly amazing. 10 stars not 5

The check engine light came on in our Volvo and *no one* in the area seems to drive (or repair)one…read more However, Dr. D was able to diagnose the problem, order and install the part (thermostat) and get us on our way. So helpful. Got home to portland without incident.

This place has become very scammy. I was previously going here for my services but after getting a…read moresecond opinion and far better/much more professional service elsewhere in town I will never go back. They wanted to charge me quite a bit for a service while another place did it for free because it only took 5 minutes and required no parts. Glad I followed my intuition and took it elsewhere. Save your money and stay far away.

my hats off to Brookings Automotive for getting me back on the road. James was every under standing…read moreregarding my schedule and was very professional in fixing the problem. I would highly recommend his services. His cost was very reasonable as well. Thanks James for a job well done, Jim Nugent *****

If you are going to having work done on your vehicle, get a written estimate.  I didn't…read more   I took my car in for the first time to Brookings Automotive.  The owner, James, diagnosed the problem and gave me an estimate of $1500, possibly a bit more if there were problems (this amount was verified one month later, also in person).  Two months, and many promises later, my car had still not been worked on.  Finally, on May 26th James called and said that my car was ready and that it would cost $2,438.  I asked "what happened to the $1500, plus a bit more".  James said, "I don't remember telling you I could do it for $1500.  I thought we agreed on $2000 ". I am not criticizing James' work.  I take issue with his "memory" and his word.  This senior citizen learned a valuable lesson and will be eating beans.