I highly recommend this Auto Zone if you are looking for a great shopping experience for parts for…read moreyour vehicle. The auto part store and parking lot are extremely clean and organized. I was greeted by both employees while entering the store. While standing in line, Bill informed me about the snow that is coming our way and told me to be safe and have a Happy Holiday. Jacob has outstanding customer service skills, I came in looking for windshield wipers and he told me about the wipers that were on sale and also told me about the benefits of using De-icer. I bought the wipers, he placed them on my vehicle and I bought the De-icer too. I am a very satisfied customer, keep up the great work Jacob and Bill you both are doing a wonderful job. You guys ROCK‼

Daughter and I went in to purchase wiper blades. As her mother, I wanted to make sure she knew…read morewhere to find supplies for her first car. I made some friendly chit chat with staff before asking for product. The young man at counter made joke that store was completely out of entire stock of blades. After we did not laugh at his joke, he located blades for our vehicle and he offered to install for us. Two older men behind counter then started whispering and giggling to each other right in front of us. Thought it was uncomfortable and unprofessional for men to act this way around two women. Not likely to patron this store again.

These folks do good work -- and they are helpful and explain things clearly. Their pricing is…read morereasonable and the work dependable. I've taken my car to them as needed for the past 8 years -- and always had great service!

Visited to fix a noisey exhaust. Able to get in on short notice and drop it off. They called within…read morea couple hours with the issue and had it fixed within an hour after that. Priced right. They did a good job.

Nobody likes having to take their car in to the shop, but these guys make it as convenient as…read morepossible. I have purchased several Hondas here and always have my car serviced at Penske, too. Ultimately, the process of buying a car is just not fun. It takes a long time, there's a lot of waiting, and heavy decisions to be made. But they make it as smooth and painless as possible. I've seen Hebert and Cody, both a handful of times--and they're awesome! While they could easily take advantage of a girl who doesn't know what she wants, I feel like they look out for me and genuinely try to get the best deal. Last time, one of the salespeople gave me advice that saved me probably $100/month on my car payment. When I'm ready to buy a new car, this will undoubtedly be the only stop I make. The service department treats my car like a baby. They always keep me informed, prices are reasonable, and they are knowledgeable and efficient. I've had particularly great service from Brandon. Like I said--getting your car serviced is not fun, but they keep the waiting area clean and well stocked with complimentary coffee, water, and snacks. The waiting area is also quiet and reasonably comfortable. I honestly wouldn't even consider taking my car somewhere else unless it was an emergency.

Noticed that I had a headlight out last night and wanted to get it replaced immediately! I called…read morePenske to see if I needed an appointment and the friendly gentleman I spoke with informed me that I could just stop by. So after I got off work I popped in to get my light replaced. Andrew assisted me once I pulled into the bay. He was friendly and professional. He had assistance from another team member since I opted to have both headlights replaced. My service from Penske is always great, but this time it was quick and efficient... so quick I didn't even have to get out of the car this time. I highly recommend Penske if you own a Honda and need any service completed.

I was in an accident where my car was totalled, I was not excited at having to replace it. Nick…read moreDuffy was the salesman who helped me, he was patient, sympathetic, forthcoming and most of all Full of life. He made the experience fun and exciting and if I had been paired with anyone else I don't know if I would have bought my Kia Sedona! The whole experience from beginning to end was seamless even with a bit of haggling thrown in! I and my family are so grateful.

Bought a set of tires here 2 times this year. I shopped around and each time this place had the…read morebest price. The also goes for prior years. Their Black Friday sale seems to be the best deal. I went on Black Friday with an appointment. The wait was going to be a long time, so they shuttled me back to my house and picked me up when the car was ready. Josh was our point person. He was amazing and the best professional!

Always great work, the other reviews on Yelp are not accurate. Take the time to reach out and you…read morewon't be disappointed. Everything you need for your vehicles.

Aaron did a fantastic job getting all the accessories for our van and the right hitch to pull our…read morecamper

We were driving from Chicago and our check engine light came on. I called and they were so…read moreresponsive. Mike took such great care of us! They recognized that having a 2yr old and a six year old and a breakdown were extremely inconvenient. They have an amazing kids area and the snacks were stocked. Thankfully it was a minor issue and they got us back on the road within two hours. Their service department rocks!!!

cant give a time for a oil change, but instead will loan you a car DAAAAAAAAAAAH? LEXUS NEEDS MORE…read moreTIME TO RETEACH ME HOW TO TRY TO DRIVE, bet they can make more time for that!

Can't really give them any stars, had an 8:30 am appt. on 3/17/2026 and no one showed up finally…read moreleft at 10:00 am. Even called the office number and I got a voice mail telling me they were either helping another customer or on another line. Left a message and I have still never received a call back!

It's easy to get good service and not come back to give a good review. So I will do better. Paul's…read moredeserves kind words for the great service they have given us on both our cars. I plan on giving them all my future service. Additional info - I just took my new used car to them because the brakes were absolutely crap. I had thought new rotors and pads all around would make it right again. The estimate was about 600 but strangely the next day when they started the work, I got a call from them saying I didn't need all the new parts and the eventual price was reduced to $173. Just got home and the brakes are like new. I am convinced these folks are the best most honest folks in the business. If you are in the general vicinity, you will want to know of the most honest family business you can work with. Kudos to them.

The sales staff were great. The overall experience was great. I give 4.5 stars but not five because…read moresome of the items in the financial office just were not explained or allowed to be questioned before paperwork was done. Customer relationship in that area needs to be improved. Allow the customer time to review and ask questions. All the warranties were not that clear. However I would go back to them to get another car. Again Great job folks

Rick in service was great to work with on the phone to help me get a service estimate for my Ioniq5…read morelow conductivity coolant replacement. He was also very pleasant and accommodating during the intake process. Even made sure I was able to get on the internet to get my work done. Not only that but their price was one third of my local dealer in Noblesville. This was more reasonable based on my internet research. Wife and I waited while service was done and found the waiting area to be spacious and amenities like a fancy coffee machine and cookies to be an excellent addition. Bottom line this dealership is one I would seriously consider come back to for additional service if needed. Mind you, I drive by two other dealerships! Penske and Napleton