The staff is a knowledgeable but not always friendly. The business always seems understaffed and…read morethere is always a wait to get to the register to pay or request a part. Every time I go, there's a line, even during the week. I think the management would do well to hire a few more employees rather than just have one or sometimes two at the register when there's 15 people in line. Other than that, the store is clean well it seems to have a good supply of items. I usually find what I need and don't have to shop elsewhere. Even though I only gave them four stars, I do continue to shop here and if you live in Kyle, it's probably the best auto parts store in town.

i couldn't install the wiper blade I purchased on Amazon, so I took it to Auto Zone for assistance…read more Instead of trying to sell me a new set, the very nice woman stepped outside and quickly put the Amazon blade in the wiper arm. She was friendly and obviously competent- excellent customer service!

Marty, was Awesome. I needed my lic license plate lights changed. I paid for the lights and asked…read moreif he could do them .He did them quickly and efficiently. awesome service.

Thank you Becky P for helping me change my battery! You were so kind and helpful. Always so…read morefriendly and helpful.

needed a new headlight bulb for my CRV. They directed me to the right area and they said better to…read morereplace both as the second one was probably destined to fail soon too. I got the upgraded brighter bulbs. Their representative Steven Morales was so helpful!! He even put them in for me in about 5 minutes!! Steven was very kind and personable and so speedy!! It would have taken me much longer to figure it out the install. If you need any car parts trust Auto Zone to help you get the right parts fast. I highly recommend them!!

Went to the Manchaca location in Austin Tx. Aleeis…read moreSheffield, the store manager was a great help. I had a receipt for a battery that was purchased and was still in warantee. The battery died but because when I originally purchased the battery the worker at the time did not put my name in the system they could not find my battery purchase In the system. Even with the receipt, 2 other store managers would not help me. Finally drove to Aleesi's location and he finally helped me. He took my dead battery and replaced it with a new one. I was very grateful that finally someone did the right thing. He was very apologetic and installed my battery and I was in my way! AutoZone I'm not sure what your policies are but this situation should never happen, especially with receipt, do better. Thank you Allies for all you help. Robert Crawford

After having numerous unsatisfactory experiences at other AutoZones, I finally found a location…read morethat was able to address my needs with honesty and speed. Thanks so much to Arian for your customer service. It's appreciated!

I went to get my battery replaced and a man named "Jr" I believe his last name was Ernest, he…read morereally went the extra mile for me. I had already paid for a new battery but when he was replacing my old one, he noticed it might still have warranty. He checked for me and sure enough, it was still on warranty. He saved me $200. He could've just said nothing and gone about his day but he really helped me out. Great guy, great service.

Always knowledgeable employees eager to help you plan your project and ensure you get the right…read moreparts. I like how they always seem to know what is involved in what ever you tell them you are attempting and seem to have done it themselves. Their advice and knowledge are invaluable to a rookie repairman such as myself. If you know exactly what you need, and don't need advice , I still feel their prices are competitive and their selection superior to big box stores. I highly recommend them.

The manager is great Ashley Marie helped me out getting some paint I needed from another store she…read morewent above and beyond to get it for me and Lupe helped me look for it very thankful for them best costumer service I had !

Easy and straight to the point. Parts are reliable and guys there know how to work with youread more

Jorden at location 06867 should be terminated, reprimanded, demoted, transferred for his…read moreunprofessionalism. As an elite member for the last several years I have been to many locations and every single auto parts store that exist I am a regular premium customer to all of them because I buy and sell quite a few cars. Just got a 2011 Acura RDX turbo and needed something very simple as a relay. Advance Auto has one of the best online fitment and purchase to pick up systems in place. Found the part I needed so I decided to just go pick it up. I showed up I tried to buy two of them but they only had one, the guy who rang me up was very professional and polite. Took the part went in the parking lot did not even have it in my possession for 2 minutes and it did not work properly. I then walked back into the store with my receipt I had for 2 minutes. The guy Jorden said that it was the wrong part looked up the correct part and the correct part was four times the price of the one that I purchased. I agreed to pay the extra money since they had it in stock so I was ready to do an exchange. He then looked at me and told me he refuses to exchange it and refuses to give me a refund. At first I thought he was joking but he was not. He refused to exchange or refund it not because of policy but because he told me to my face "you ordered the wrong part" and then he talked trash about the guy that rang me up as if it was his fault. I also have a screenshot that says it's an exact fit for the part that I purchased and then he said that the fitment is always incorrect. I've been buying at advance Auto for years and just relocated to the area and this is the nearest location and very seldom does advance Auto make a mistake on the fitment. I then told Jorden that his response and attitude is unacceptable and I will be complaining. He then said to me "I don't care". So basically advance Auto has this guy named Jorden who doesn't care about customers, who trashes his employees and also talks trash about the online fitment system. In the end I took the part that he refused to refund or exchange which I was willing to buy but due to his attitude I refuse to spend more money with him. Went a mile or so down the road and bought it from another company or I bought an extra one I should say because I needed to purchase two of them. So once I went to the other competitor location (who was actually a lot more professional than this rude jerk Jorden) I put the new part in the car along with the part that he said was my fault that I ordered the wrong part. I am also including a picture of exact fitment because this guy Jorden said it was not exact fit. The end result was I originally purchased the correct part I just needed two of them and they only had one. The main point of this is this guy Jorden is 100% wrong I had the original part as the website stated, the cashier guy was correct and I was correct. The only person here that was actually wrong was Jorden. It seems he doesn't have respect for the company that he works for or his employees or his customers. In addition to this I contacted the corporate complaint as of today it has been a couple of days and I was told I would be contacted by a team leader at this location. I never got a contact from the team leader so even the corporate here or the local location is failing to do their job. I have many friends I've made in advance autos just because I'm a regular and never before has anyone been so unprofessional and ridiculous. I don't really work well with guys that think they know everything and trash everything around them and this seems to be the case. So I'm sure that if corporate decides to respond to this it will be a basic templated response that says I'm sorry you had a bad experience, blah blah but then do nothing about it and let this guy run off their business. Good luck advance Auto with this guy Jorden should you choose to keep this guy on the payroll.

David is absolutely wonderful! He is extremely helpful and knowledgeable. He helps out in any way…read morehe can and he is actually honest, that is so rare nowadays. Highly recommended!!

Been Dealing with David for over 19 years in the business ..Hands down one of the "BEST" In the…read morebusiness always taken care of us on Our Parts needs..

I have only been here a few times, as O'Reilly's is 2 blocks from my house, but that is about to…read morechange. I was looking for a fuel-line coupler for my Bobcat track-loader, BOBCAT DIDN'T HAVE IT!!!??? So on the way home, I thought I would try A-Line. When I arrived, the door was opened for me, and there were four employees stationed in their tiny shop, so I only waited in line about 5 seconds. After giving the very polite, and articulate employee a vague/incorrect description of what I needed, he handed me two different options of the part in about 30 seconds. I am very impressed. Every business in America, if not the world needs to model their business model after A-Line. Winners 100%

These guys are the professionals in automotive. None of that condescending "I'll tell you what you…read moreneed" nonsense. Justin is the best in the business and will make sure to get you what you're looking for. Don't waste your time at the "fast-food" auto stores. Go here.

I'm not one who writes reviews but the community needs to know about this great place. I shopped…read morearound for a few days to get quotes (from $990- $1440) on the clutch that went bad on my Toyota. Every shop told me it was a 7 hour job. I took the most affordable quote from Kyle Automotive Service Center. I was pleased when the shop called 4 hours later to tell me it was fixed. I picked up my Toyota and was surprised to find out it was cheaper than he originally quoted me because he got the job done sooner than expected. I was also excited to find out that the shop replaced the clutch, timing belt, and oil all under the original $990 quote. He commented that he knew I was leaving town for the holidays and wanted me safe on the road. I couldn't be more pleased with the service and care I received from this shop. Thanks again Kyle Automotive Service Center! You have a new loyal customer

Brian is the most honest and best auto mechanic I have ever known. He knows his stuff and is a…read moreperformance wizard! Christy is the Boss but Brian is a star!

Powder ATX is the best shop in the region for bike and other custom finishing. James worked with…read moreme to understand the goals for my project, and the staff worked hard to deliver great results and ensure my satisfaction.

Fantastic experience powder coating parts for my Supra. The owner is the highlight he took time to…read morehelp me nail the color and provided a very fair price