Needed to get a new battery replacement and Paul was very helpful and fast also was able to teach…read moreme and showed me the ropes!

POOR CUSTOMER SERVICE Agree with other post about not a…read morefriendly store . When I came in there was a woman working who did not even acknowledge that I came in. The male did acknowledge me entering. I bought wiper blades. During the time I was there and checking out the store had closed. As we walked to the door he said he had to lock the door. I asked if he was going to install the blades. His flat response was "we're closed." So poor.

OMG I LOVED MY EXPIERENCE!!!! Dennis and Sarge were so helpful and so nice. Dennis was very…read moreknowledgeable and super sweet. He answered all my questions and didn't make me feel dumb for asking or raising concerns. I would definitely recommand this location. They were so sweet and so incredibly helpful. I will definitely be back!!

I had a very good experience there today. Dennis helped me and did more than I expected. He's a…read morevery pleasant and knowledgeable. Not only did he direct me to the right products (battery, wipers, coolant, etc), he installed them. I hope AAP recognizes they have a great employee in Dennis.

Needed a once over prior to a a road trip to PA. Fixed TPMS problem related to rim corrosion, front…read morepads/rotors and a couple gasket issues, etc. Matt and the front office guys are courteous informative, and willing to help work out problems. Loaner is a plus. Amazing driving a CRV with 355K miles. Keeping my Hondas alive with LKN Tire. Prices seem fair.

Such good service!!! Ed was a great help and very informative on the part I needed replaced and got…read moreit done very easily and quickly! Will be back

I came in with an issue on a used vehicle purchased here 9 months ago with less than 2,000 miles…read moreput on it since purchase. It wasn't properly prepared for sale prior to being put out on the lot. It needed a complete brake job with new rotors and that was executed wonderfully but you have to wonder who does the inspections prior to sale. The service staff was amazing and very helpful.

I have recently returned to the state of North Carolina from the Midwest. I was looking for a…read moreNissan Dealership to service my 2015 Nissan Rouge specifically to inspect the transmission(CVT AWD). I had done some research and discovered my year and model was known to have issues with the (C.V.T.). I chose Gastonia Nissan for my service needs based on the favorable reviews. I felt as though I could trust them with my business. The one star rating is for two primary reasons: 1) I paid $201.00 for them to inspect my cars transmission and received and invoice that had NOTHING LISTED for recommended repairs; 2) The service advisor Austin was more focused on directing me to finance 8k worth repairs for a new or remanufactured transmission. What really tips this review to sub 1star, is that based on my 30 plus years of experience with Dealership service departments, the inspection was very simple and quick for them to diagnose and by no means was time or labor intensive. This is very hard to even justify as a $200 price point for 45 minutes of work only using tech to diagnose.

It's an auto parts store............ They were helpful…read more It was fine? Would I go back? Yes

My daughter needed a battery but we didn't know until late in the evening. We got to the cornelius…read morelocation 30 minutes before closing and Angel was patient with us helping us figure out what battery was right for her car and taking extra time to put the battery in even though it was near closing time. He was so kind and very helpful. We appreciate your excellent service Angel, thank you!

I have ALWAYS had a good experience here…read more When my car window wasn't rolling down, Jason spent almost a full hour (in the hot sun) checking my fuses to see if he could help. It ended up being a wiring issue in the door. Also, when my dad's phone battery stopped holding a charge, Jason quickly ordered it in and had everything ready the next day! He did the same for a family friend as well!

DO NOT SHOP HERE…read more Here is why I give this company a 1 star: I bought a top of the line Interstate AGM battery for 2008 Chevy Avalanche AT $279. Drove away and went shopping around 2pm. At 3pm returned and the truck wouldn't start. Called AAA to get a jump, they tested battery and said it was "defective" - not low, "defective". I thought they just wanted to sell me a battery. Drove away and ran truck for 1 hour, turned off, 15 minutes later...dead. No click, no lights, no nothing!!! Called AAA again, got 2nd jump. Different AAA service person tested battery, said battery was "defective". I called Interstate store and they said it couldn't be the battery, it was the alternator or a short. AAA guy completely disagreed. It's now around 4:30pm, wife is really getting pissed. Drove to another store, let engine run while shopping, came back around 5:15pm, guess what...dead again. Now, since young sales person at Interstate store was adamant about it not being the battery and, hard for me to imagine a brand new Interstate battery would be defective (I assumed they would have been tested at factory), I called a mobile mechanic who charged me $60 to come and check it out, $60 1 hour labor, and $150 for a new AutoZone alternator. I thought this would take care of the problem. Went to the last store to shop and once again, dead. I called AAA for the 3rd time to jump me over the last 5 hours. They tested the battery as well and said it was "defective"...3 different techs, same conclusion. I drove hope and by now it was 10:30pm. In the morning, I called AAA the 4th time to have the truck towed to the nearest Chevy dealership. They started diagnosing the problem and told me they couldn't complete the tests because the battery was....drum roll...."defective". I called the Interstate store to see if they could drive over a new battery as it was clear they sold me a bad battery. They said they could not. I later got a call from an owner who said she would drive over to pick up the original battery, but they'd have to run tests (I've seen that trick before) but, they couldn't bring me a new battery unless I paid for it and then hoped I got my money back after they tested it. At this time, I had no choice but to have the dealership put in a new Delco battery in order to finish testing and get my truck back on the road. They put the new battery in and tested. There was only a 1.2 amp draw coming from my trailer brake controller. They disconnected it and there was only a 35 mil amp draw...virtually nothing. So, I ended up buying an alternator I didn't need, a battery brand and type I didn't want and a total of 12 hours of total time diverted from work over this company's selling me a defective product. Additionally, the traffic and turn into the parking area for this shop is dangerous and not worth the risk to shop there. If I hadn't been in a big, lifted 4x4 truck, I would surely have been hit by reckless drivers. The corporate franchise office contacted me to find out what happened, yet they made no offer to compensate me for the time and expense I paid for their screw up. If you shop at this store, you are a fool. If you buy a franchise from this company you are an even bigger fool.

Great service & new staff. The Asst. Mgr Samuel was friendly & helpful. He shared info with me on…read moremy last visit and what he recommended for my vehicle. They do tire rotations, great location and opens at 7am. Give them a shot! Definitely will be back!

The people at Take 5 on Sunset are amazing! I've always had great experiences there and everyone…read morethere is super nice and helpful!

Amazing quick service! Staff extremely pleasant and…read moreinformative! If you have to kill some time take a easy walk to a local restaurant.

Had an appointment on sept 11 at 3 for an oil change, Brake check, tire inspection and tire…read morerotation for a fleet vehicle that was due. The next day going down 485 I noticed that my steering wheel start to shake. Called and they wanted me to check lug nuts. Driver front, Picture shows one lug nut looked tight but was not very tight and one was half off. The others completely off. I feel that maybe my rim is bent now. Also not sure why no new tires are needed. Please stop and check your tires after work done there. Luck I am a handy at some things as this could have been a bad wreck if I did not pull over and check the tires.