Amazing young man by the name of Ty!! He helped me get a new battery for my car and was helpful from start to finish! Also VERY kind and knowledgeable about cars! Thank you Ty! read more

Was worried cause my headlights suddenly burnt out and I went in the store and Alfredo was so helpful and nice, he tried to help me as much as possible, and even gave me a great referral for further assistance. I really appreciated his help and put my worries to rest. I appreciated his effort. He went above and beyond. read more

My head light was out and the first thing I thought was God please help me? I know how to pop the hood, I just dont know what to do under the hood. We'll God answered me and sent me an Angel, (no really the guy from OReilly is named Amgel) Angel greeted us when we walked in and he offered help me change the bulbs. THANK YOU GOD, THANK YOU ANGEL, THANK YOU O'REILLY. Great customer service!! read more

I went in yesterday to ask a few questions about my car. Miguel assisted me with the questions. He couldn't have been more helpful. He proceeded to look up a young tube video of how to fix a door lock and he also checked for some sun visors to replace the ones that I haves Even though I didn't purchase anything, he was courteous and extremely helpful. I frequent this shopping center to get water. If I ever need any parts or items for my car, I will make sure that I visit this particular O'Reilly store because of Miguel! read more

Went there to get a fuse. Parked in a spot in front of the store. Got blocked in by a small company truck. Went inside to let someone know. The person behind the counter said " Oh yeah, that one of ours. That's why we put a cone there". There was no cone there. This person talked to me in a demeaning tone as if I was stupid and blind. There are 5 spots in front of the store and they are all full with employees and company vehicles. All backed in. This is how I could tell they were not customers. Then I ask the driver of the truck, "Is that the manager?". " No, he is a contractor ". Why would there be a contractor behind the counter talking rudely to customers? Got me. In addition, both trucks had the cones in the back of the trucks. This place needs a little cleanup and training. There is one on Newport Blvd. I would go there instead. read more

O'Reilly Auto Parts - Truck left and didn't put the cone out. Next customer will have the same issue. - Auto Parts & Supplies Near Me - Costa Mesa, California

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I called in to ask about a last minute part we needed because my friend found one of his caliper guide pins was cross threaded/destroyed during what should've been a simple pad and rotor swap. Needless to say, he was really stressing out to where that was all he could think about. Thankfully, Morgan answered the phone quickly and I was able to provide him a part number to check that the online count was accurate. As soon as he was able to confirm stock we swung by real quick to check the part, pay, and pick up. We were in and out of the store in less than 5 minutes! Thanks so much Morgan, and sorry about my friend's attitude; old car problems got him pretty heated. read more

Mechanic quoted $80 to change cabin filter. I went to O'Reilly's and bought the carbon filter I wanted ($23.) and Stephen was kind enough to expertly change it in mere seconds. A shout out to Stephen and O'Reilly customer service. read more

Ripped off by deceptive offer, store refuses to help. I've been an O'Reilly customer for a very long time, but never again. There are many auto parts stores around - go elsewhere. read more

Incompetence at its finest at this location. Went to buy an oil filter today and even gave them my license plate number to confirm the exact vehicle that it would be going on. Long story short, they sold me the wrong one. It was a colossal waste of time and pure incompetence by the staff. Highly recommend you double and triple checking before going to this place. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Costa Mesa, California

Who is running this store? If a business is going to accept cash, they should have cash in their register when the OPEN! Have they never heard of a safe? I use cash but couldn't this time because their cash drawer was near empty! Very poor management!!! They could not make change and what if I wanted to do a return early in the morning??? Otherwise, maybe they need to hang a sign: "debit or credit only". Who runs a retail store with no money in the till? read more

Last week, I visited the location and was disappointed to learn that Miguel is no longer employed there. He was very professional and attentive to customer needs. However, during my visit, I observed that the staff members were primarily on their phones and not engaging with customers. Additionally, the employee behind the register with the curly hair appeared disengaged and unhelpful. I believe the store could benefit from improved management to enhance the customer experience. I wish Miguel all the best in his future the store is not the same with out him. I hope he knows that he has customers who truly appreciated him read more

Phil & Blaine were so so kind and helpful, today. I absolutely appreciate how they went above and beyond to help me change a break light. Today I changed my own break light, but they helped, feeling accomplished. read more

Great selection of products with even greater service. The staff here are knowledgeable and always willing to help and won't make you feel stupid for not knowing things about cars. Love this shop. read more

Amazing staff so friendly and helpful! Juan is the man! Give him a raise! So extra nice & helpful to us!

Good location for your auto needs. The check engine light was on my car so I came here for a check. Big shout out and thank you to Antonio who went above and beyond to help. He read the codes on my car, dealt with that issue, luckily it was a minor one, and then he helped me to replace the battery in my car key fab. Thank you thank you thank you! read more

My turn signal bulb needed replacing. I purchased the bulb from O'Reilly and the nicest man, Ed, helped me locate where the burnt-out bulb was in my car and replaced it with the new one. Ed went above and beyond to assist me. His kindness really helped me out as I was on a road trip headed to northern California. read more

Excellent and professional service! Came in for a new battery and Rolando came out to my car to personally took out my old battery and replaced it with a new one, no questions asked. A message to the management here: PROMOTE THIS MAN read more

Angel was so helpful he graciously changed out my battery for me and even put washer fluid in for me while he was at it. THANKS :)

Went here yesterday and got the best customer service from Jonny! He helped me get a battery and installed it for me, he was very knowledgeable and made me feel at ease since I know nothing about cars. I highly recommend going here and asking for Jonny! read more

I can find or order anything I need to keep my car running great. I am the type to change my own oil and fix the issues with my mid 2000's Honda. It's not too hard, as long as you follow the advice of the experts. O' Reilly has helped me with my check engine lights, alternator repairs and even had stock of nice pine trees that smell great. The staff is always helpful. Every location I have visited has had a knowledgeable and friendly staff. read more

O'Reilly Auto Parts - Replacing my old alternator was simple. O'Reilly Auto Parts always has the parts and tools I need to get any job done. - Auto Parts & Supplies Near Me - Costa Mesa, California

Warning light came on for low engine oil needing immediate attention while I was on a freeway. I found this location and the folks here are super friendly and professional! They found the specific oil my car needed and took care of everything. I will definitely recommend and come back. Thank you so much! read more

O'Reilly Auto Parts - h - Auto Parts & Supplies Near Me - Costa Mesa, California

Angel was so helpful and he helped me put break my light in the back of my car! I love this location when I'm in a pinch for a quick fix for my car! I was friendly and quick service! I highly recommend this place. read more

Will is awesome! Came for a battery replacement and he both sold and installed the battery very quickly. They are also super nice. Thank you! :) read more

Angel the assistant manager was great! No wait time, very kind and knowledgeable. He was informative and went to look at my car lights himself. He fixed the bulb that had detached and didn't leave until he was sure and I could see all the lights were working! I plan on coming back to this O'reilly Auto Parts again & again in the future. Thanks Angel! read more

I turn my car engine this morning and all I hear was this rapid clicking noise. Lucky me - I got the engine up in the 3rd try. My radio needed the anti-theft code which meant a battery issue. I looked up the nearest auto parts and decided to go to O'Reilly located in the Stater Bros shopping center. Luis' greeting and positive attitude was refreshing because the parts store was the last place I wanted to be. He explained the two types of batteries my car took and decided to go with the premium 3yr warranty. Luis was kind enough to install the new battery upon request. I tried to give him a tip, but he refused. I know he didn't have to go through the battery exchange. This fine example of customer service is what will keep me returning to this O'Reilly location. Please check them out for any of your auto parts needs. Thanks again Luis! read more

I came here to get a new windshield wiper, I was gonna put it in myself but the man behind the counter offered to install it for me in the pouring rain! Excellent customer service. read more

I came in yesterday February 1st around 4pm for an engine air filter and some conventional motor oil (harder to find these days). lucky they had one big 5w30 left and the cashier was very helpful. He was busy taking customer calls when I first came in but he still managed to find my air filter and I was outta the store quick and painless with exactly what I needed. Good friendly service in retail is a rare gem these days and this store still has it read more

I have a 2001 Mitsubishi Eclipse GT Spyder v6 3.0l and went in to purchase spark plugs. They have me on file and the vehicle as well... anywho, this little prick sold me spark plugs that are phukin "COPPER" and not the required or called for platinums which has now had me going back and forth to get other parts to correct the check engine light being on. So in all honesty the little prick got me to sink alot more into parts trying to correct a problem that should have never happened if he knew what the phukin correct part should have been in the first place. Not even sure until tomorrow just how much unnecessary stress has been placed on my engine due to the car having MULTIPLE MISFIRES now due to slicks idiocy. I've been a dedicated O'Reilly's customer for years now, but if they can't hire competent parts people and that's their get down now... screw em and I'll take my business to Auto Zone. I bring alot of business to them since I work on multiple makes and models of cars, I'm even going to tell my clients that if they buy parts from O'Reilly's, I won't work on their vehicles. This prick damaged my vehicle by recommending and selling me the wrong damb plugs. (I should of checked them before I left, my mistake. Won't happen again.) Respectfully: S. B. Thayer Sr. read more

What a disappointment. About four years ago I was having trouble with my car battery. I got a jump start from a co-worker and drove a couple miles down the road to this O'Reilly location. I received excellent service - in fact an employee came out and swapped my car battery out for me! What a difference a few years makes! Today I again was having battery issues, so I drove to this same location since it is the closest to my work. The person behind the counter looked up my battery options based on the year/make/model of my car. He asked if I wanted to bring in my old battery now to avoid the core charge. I said yes and asked if I could borrow the tools to disconnect my battery. He gave me a pair of plyers! There was just no way to disconnect the battery cable connectors in that tight spot with plyers. I went back in and asked if he had a socket wrench I could borrow. He said no, only plyers. Really? I know it's not their responsibility to have tools available, but I have never been to a major chain auto part store that didn't have the basic loaner tools on hand. I then asked if he could run a quick test to confirm it was just the battery issue. He said he could not leave the counter, he was the only one working. To be fair, he was swamped with multiple phone calls while I was there, but I would also say he just didn't seem all that interested in helping me out. I left and went back to work to call AAA and have them come take care of my battery issue. I will still shop at O'Reilly's - the one in my home town offers consistent and awesome service - but this location in Cost Mesa is permanently off my list. read more

So many little car issues lately. *sigh* The silver bullet is approaching its prime years. What to do? These guys are great. My headlights were out. Boom. Driving the grapevine, in the dead of night, and suddenly I don't have lights. Scary. Had to high beam everyone the whole way. Sorry folks. Due to holiday stuff, everyone was closed. Another bummer. Can't be driving without lights. C'mon people. Don't wanna get pulled over either. Ugh. Luckily, I didn't need to go anywhere anytime fast and as soon as I could, this place was nearby. I called ahead and they looked up my car and had the Sylvanias I wanted waiting up front, ready to go, and ready for install. Thanks guys! From start to finish, the whole process took like 15 minutes and it was super helpful that they were able to do the install right in the parking lot instead of me having to ask someone else or figure it out in my own. Awesome sauce. read more

Came in to the store to buy a fuse. Embarrassingly, being female and not knowing much about my car, asked the guys to help me figure out 1. Where the blown fuse is and 2. Which one to buy. Forgot his name, but may be Angel?l who helped me. Absolutely appreciated his help. read more

My car batter died while I was at the car wash about 100 yards from the store. The sales clerk carried the battery to my car and replaced it. Amazing service. read more

Miguel, the store manager went up and above to assist me. He stopped everything he was doing and made sure I got the right battery for my car at a good price! I have never felt more comfortable as a female at an auto part store. I would recommend this shop to anyone in need of auto supplies. Amazing!! read more

my car was having battery issues so i came here looking for a free battery test , the assistant manager of the store (i forgot his name :( but he was there yesterday 10/10 at around 2 pm) was SO helpful in getting my battery replaced quick. he was super informed and so nice! will def be coming back for any further car issues read more

Had car issues today and came to O'Reillys to get my battery tested.... Angel tested my battery and it was dead so he helped me choose a new one. Also recommended that I bring the car back and they could test the alternator and make sure that it wasn't bad and not draining my battery. Thankfully it wasn't. Super grateful for the help and for giving me the piece of mind on my alternator. read more

Found out I had a headlight out, and stopped by O'reilly's to see if they had anything that could help. Angel was extremely helpful and not only found the lightbulb I needed to replace, but help me install it. He was so nice and helpful and efficient I will absolutely be coming back for anything else I might need! read more

I needed windshield wipers. William looked up the ones I needed and installed the wipers. William was kind and helpful. While I was in the store, two employees asked if I needed help. I like this store. read more

I just called and asked if I bought break lights ifthey help me put them in and he said I'm sorry we're really busy and I don't have enough time apparently checking inventory is more important than taking care of their customers read more

Really bad experience. Mánager soo rude. Never come back These place need better people.

I just came in to get my back break light changed but Cathy was so so sweet and helpful!!