My S550 benz headlight bulb needed to be replaced. The "Bedroom Eyes " Charlie, took Control in helping me remove the bulb and replace it with a new one, every time anyone goes to this store they're always willing to help you and assist with whatever you need ! are! The full staff are knowledgeable and treat everyone with respect and kindness! Charlie you are "Da Man" Thank you read more

We came in today after buying the wrong parts. The moment I walked in the store manager, Omar, was extremely helpful in processing the return and helping me find the right piece. He even went above and beyond to show me YouTube videos on how to install the parts. He went above and beyond. We will definitely be back to see our guy Omar! read more

I came here to purchase mobile 1 oil to top off my car. The young cashier was very nice and helped me fine the specific oil I needed. He took the time to explain the difference between each type of oil for me which made me feel a lot more comfortable about coming here. I normally go to the Porsche dealership when I need a top off, but there wasn't one in Newport Beach so a European car shop recommended O'Reilly. I asked the cashier if he could put the oil in my car for me and he said sure, found someone to cover the register for him, and put the oil in my car. We talked about him getting a Porsche one day and he was a really nice kid. I'm so thankful for his incredible customer service. read more

Good auto shop in the area! We got some items but we ended up not using them so we brought them back and they refunded us smoothly! Love it! read more

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This place was great! My husband was recently injured and had significant difficulty walking. So, when the oil light came on in my car, I wanted to handle it myself. The O'Reilly guy who assisted me (I want to say Armando?) was so helpful and went far out of his way, in my opinion. He determined the right oil for my year, make, and model, then offered to assist me in adding it to the car. He brought his own funnel, lol. We both were a bit challenged by the hood safety switch, but determined it slid to the left to open, not up. He added the oil, wiped everything down and secured the hood. I was just pulling out when he came back outside to check and insure that the "low oil" light had cleared! That's service. read more

Helpful workers. Came in to buy a couple of headlights for my car. One of the guys behind the desk noticed and said they come in twin packs. He went and grabbed it for me and saved me a few bucks. Will come back. read more

I purchased a used car that is having many problems. Alonzo at O'reilly auto parts is being extremely helpful in fixing all these problems. He goes out of his way to help you. He's extremely friendly and professional. His help is greatly appreciated as read more

Oscar was professional helpful and kind I'm gonna refer all my friends here all the time because of him. read more

O'Reilly Auto Parts - Satisfied customer - Auto Parts & Supplies Near Me - Costa Mesa, California

Well, I will give this a 5 star, simply because Justin was so throughly helpful and considerate, offering help and assistance with arelatively easy install after I get the dealer part, if I needed that help. Not to mention also that he pulled his ladder out of the store, climbed up behind my Sprinter van, removed the third tail light, etc. And then offered to install the new one when and wherever I get it. Five Stars here. read more

needed battery tested .Francisco was very helpful ...great experience. he explained battery function testing

I visited O'Reilly Auto Parts in Costa Mesa, yesterday and was impressed with the excellent customer service provided by Oscar. My rear tail light went out & Oscar assisted me with locating the replacement bulb and installed it for me! I will definitely visit O'Reilly's again for my auto part needs. Thank you Oscar & O'Reilly's. read more

Amazing service, guys came out of the store to help install windshield blades on our car. Super knowledgeable and friendly!

Absolutely amazing experience. Oscar was tremendous from checking the warranty on my battery to replacing it for me. Fantastic customer service by Oscar. read more

I had to replace my blinked light and Marty was SO HELPFUL! He made the process super easy and ever showed me an example online of how to replace the light! It was great customer service and I will be returning here for all my car needs thanks to Marty! read more

I came here just to get discount tickets for LA county fair and the employee there was so nice and helpful. He was very courteous and very patient. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Costa Mesa, California

This place is awesome and has amazing staff. I went in yesterday for some new wiper blades and were very helpful and informative with all my options. They even installed them for me and I did not even ask. They go above and beyond and the prices are much better. I believe I was helped by Brian yesterday, but can't remember. I would recommend this place to anyone. read more

I've had great experience at the O'Reilly Auto Parts store near my house in La Crescenta, CA and I assumed it was just that one location. Last week I was in Newport and my battery died. So, I came to this location and was pleasantly surprised that they offered the same excellent service. The manager and Jesus were both amazing! read more

Alright peoples, check this out. It's Mother's day and my headlight went out. I'm so afraid of getting pulled over and getting a ticket and I'm an hour away from home. What's an older lady to do righttt? I'm a huge yelper and I chose O'Reilly, the best decision yet, since I can't choose the right man Married twice. Just didn't have luck ugh Anyways Thank you Jose and Jason for making my Mother's day and going above and beyond. Sincerely from the bottom of my heart. You guys ROCK!!!! You deserve raises$$$$ read more

O'Reilly Auto Parts - Jose and Jason who went out of their way to care for me. RAISES needed for them. - Auto Parts & Supplies Near Me - Costa Mesa, California

I honestly don't even know where to begin with this. I was by this store earlier waiting to pick a DoorDash order and I could hear an argument happening. I saw a shorter looking heavier bald guy in an O'Reilly's uniform yelling at firefighters that were parked in the store's parking lot. He then proceeded to follow them continuing to yell so loud that I heard him say they "needed to move their shit" from his parking lot. Absolutely disgusting behavior. read more

Amazing and friendly staff! I came in to get new headlights and was asking questions about how to put them in because I was completely clueless. Juan offered to put them in for me even thought it was pouring rain. Thanks so much Juan we appreciate you!! read more

Such incredible service. They helped us identify which wiper blades we needed. Turns out our ford fusion has complicated wiper blades and we returned asking if they could show us how to put them on. Oscar was beyond helpful, explaining this blade type and helping putting them on. Thank you for everything! read more

hello last sunday my daughter and i spent the day in the balboa area, whale watching, shopping, lunch etc when my daughter said she suddenly felt very unwell . we ended our day and as i started my newer to me subaru, the oil light appeared. i found your shop thru waze. i walked in and met mr oscar, i explained my oil light appeared, i followed manuals directions and light still appeared. i tried to check level and i cannot see the hood latch (its dark&blended in) so can i buy and and oil. my kids sick, we live far and we need to get home. mr oscar came out to my car, opened the hood, checked level and said lets add a quart and suggested a spare incase of issue getting back home over an hour away. he made sure we were ok. i bought two quarts, bottled waters and air freshener( just incase.) ty to mr oscar for the help . i do know how to do all of that, but my brain scrambled with my daughters sudden issue. ty mr oscar ty. my daughter and i truly appreciated everything. she was better next day. i hope your shop knows how awesome you are and should certainly value such a great employee. take care sir. read more

What a horrible experience. Drove in today to get my windshield wipers for my Kia for 2021 replaced. The guy actually told me that it's coming out to over $80. I told him that I had just replaced the same wipers very recently for about 20 some dollars. He asked me then "why are you changing them again if you just had them replaced?" I told him that that was for another car which was exactly the same. Besides the extremely high price which is totally exaggerated, I did not at all appreciate the sarcasm of the sales person's voice and attitude. He treated me like I was a little idiot, who doesn't know what he's doing. I frequently buy from this place parts for my Turo fleet. They can rest assured that I will never set foot in this horrible lousy store again. And to the sales person with the attitude, arrogance is the sign of complete ignorance. And sarcasm - especially with customers - is always bad for business. PS. I called the dealership and was quoted a little over $40. Ended up buying them at Walmart for $17.40. O'Reilley, WTF? You should fire this crook of a salesman who tried to rip me off immediately. People like this only hurt your business and reputation. read more

Been coming here for years... and I spend a lot of money here because I manage a fleet... Came in on a Saturday evening with my son because I purchase parts for the fleet and my son likes looking for Hot Wheels here.... We walked in as normal... but was asked to leave because we didn't have a mask..... problem is... there is one clerk behind the counter without a mask... and also a customer without a mask.... Perhaps we were discriminated??? Is it because I'm Asian???! Or my son who has a disability???? EITHER WAY.... it looks BAD!!!!! SO PERHAPS WE WILL NEVER COME BACK TO THIS LOCATION??? Or better yet go to AUTO ZONE??? I'll take the AUTOZONE ON Harbor Blvd... they really appreciate people spending money there and even my disabled son is always welcome... they even address him by his first name.... So if you feel singled out.....WALKAWAY.... read more

I have come to this store for various needs and every time I've come in I've had excellent customer service! A special shout out to Juan who deserves 10 stars. He is friendly, personable, professional and knowledgeable. He helped me with a few different things over this past week and I got what I needed and was on my way in no time. There is no better feeling when you walk into a store knowing you will be taken care of with kindness. read more

I came in on a Friday night to buy new headlights. Oscar , who was working the front desk, took the liberty of walking out to my car to replace my headlights for me ! He also cleaned off my terminal and car battery. He went above and beyond. He was also extremely hospitable and kind. He made my experience extremely easy and awesome. Definitely will come back to this location in Costa Mesa. Thanks Oscar !! You're the best ! read more

First off let me just say STELLAR customer service. I was greeted when I walked in and they were so incredibly helpful! I first went in to get wipers for my mustang. Offered to change them our for me. (Yay!) They were amazing. Quick, efficient, friendly and professional. Then... Just purchased a used Tahoe and the battery died. They tested the battery, offered us the options and replaced the battery in no time. Definitely will be my go to place for any automotive parts needs. Just above and beyond with their staff. read more

nicholas and Oscar were so sweet and helped replace my headlamp! it was super tricky and they just kept at it until it finally got in. very nice :) read more

Horrible service the staff seems very clueless ask about a rivet and the guy did not know what I was talking about he just kept saying they're all universal did not take the time to actually help me figure out what needed to be done to fix the situation that I had I guess I better go to auto zone instead read more

They're always friendly, helpful. Good for answering questions. Come here a lot. Good access to parking great location.

Went to the 1739 Superior Ave store to get a new battery, they did the install right there immediately for no extra charge, but an alarm on my car started going off and activated a kill switch. I had no idea my vehicle had an after market alarm. Juan went to work under my dash to figure how to deactivate the alarm, after about 15 minutes of hard work Juan disconnected it, and didn't even ask for any additional fees! Great store, and Juan goes way above and beyond for customers!! read more

I came in for new windshield wiper blades. The guys here were so great. They found the right ones for my car right away and then installed them in the pouring rain. read more

So quick and efficient! Juan helped us identify which Freon we needed for our car, taught us how to refill it, and filled up our windshield wiper fluid too, all in less than 5 minutes! Super friendly and extremely helpful! Will definitely return to this location for any future car needs! read more

Went in needing a cabin air filter and windshield wipers. The gentleman that helped me was VERY helpful and friendly. I will be back!

O'Reilly's auto parts 1230 Newport boulevard. This place has the best employees wide selection of just about anything you would want for your vehicle or need . The employees that work there are superior at their job. They actually took my windshield wipers off put the new ones on checked my tires, I had a few questions they answered with detailed information. I highly recommend ORielly's auto parts. read more

Drove 6 miles to a Huntington Beach location by Warner Ave, to buy coolant. Pedro was the worker who tried to help me but did it with an unpleasant attitude. Pedro needs to understand customer service is very important and needs to learn how to handle conversations in a polite way. I won't go back to this location because of him read more

Just want to give a shout out to Oscar cannot thank him enough for helping me change out my passenger front lightbulb.!! I have no clue how to do it. He came out to the car and helped me with everything. The process was so simple. He told me what to get rang me up and then did everything from there. I greatly appreciate your help! awesome customer service five stars. read more

The only reason I couldn't give them 5 stars was I had to wait 1 day for my part that I needed today but in there defence of that they were so good they looked up there compettors location for me and wished me good luck in my search that alone is going to make me there newest supporter in bussinessv I will never shop at atouzone again I highly recommend this company for all your auto parts needs and information blown away with there costumer service thank you again O,Reilly Auto parts no 1 in my book read more

I want to raise to your attention one of your employees and give well deserved accolades to Juan. My wife and I came in to replace my battery and Juan was immediately offering to help me swap it out. His efficiency and customer service was phenomenal. Ive never seen anyone execute a battery swap so fast that would make a pit crew look like they're standing still. O'Reillys, you have the right guy working for you here and thank you Juan for making our day immensely easier. read more

I've always had faith in auto part stores. So I typically don't price around (I'm talking about oil). But after I changed my oil it occurred to me that $33.99 for some castrol oil seemed steep. I googled it, and of course I paid more than double. So, O'Reillys is getting 3 stars for being overpriced. I should have done my homework, but it never crossed my mind I'd be paying more than double their competition. I'll be doing my shopping at their cheaper competitors. read more