I placed an online order for a replacement Internet backup battery. The buying process was simple…read moreand my battery was in stock. I accidentally drove to the OTHER Santa Ana location but was able to get to the right one, this one in Friday traffic right before closing. Like, ten minutes before closing. The associate who greeted me, whose name I didn't get, was polite, helpful and quick. He got my receipt printed, some coupons placed in my hand and a battery in my arm in short time and I was on my way back into the traffic to go home. While the battery ended up not being the issue with our Internet (boo) my experience here was great (yay) and I plan on brining a dead car battery to them if it doesn't charge up correctly in the future.

Great prices Accommodating when they didn't have the…read moreinventory Reduced the higher priced battery to get me going

Thank you so much PowerTron!!…read more I received a recommendation to try these guys out for Great Customer Service and reasonably priced batteries; they didn't disappoint at all! Craig (I believe was his name) was the first gentleman to greet and assist me. I told him my car make and model and that I needed to replace my battery since I hit my 3-year mark on it and he instantly let me know it would cost $105 (which included installation by the way; what a good deal)! Not only that, he and Juan got started on it right away and it only took about 10 minutes to get it replaced! By the end of it, I had to pay with two cards and Craig kindly only charged me a total of $103.90, I had to give them a 5 star review! They absolutely live up to their reputation, kindness, efficiency and quickness! I'll definitely recommend them to anyone who's looking for great service and affordable batteries! Thanks again!!

Great experience, great explanation, told the team my plans for Offroad and adding more electricity…read moreand he broke down my battery change schedule and answered all my questions. In and out 20min! Less than 100$. Highly recommend. Best in the area by far. Best value especially with the customer service, very honest place.

We came in today after buying the wrong parts. The moment I walked in the store manager, Omar, was…read moreextremely helpful in processing the return and helping me find the right piece. He even went above and beyond to show me YouTube videos on how to install the parts. He went above and beyond. We will definitely be back to see our guy Omar!

I came here to purchase mobile 1 oil to top off my car. The young cashier was very nice and helped…read moreme fine the specific oil I needed. He took the time to explain the difference between each type of oil for me which made me feel a lot more comfortable about coming here. I normally go to the Porsche dealership when I need a top off, but there wasn't one in Newport Beach so a European car shop recommended O'Reilly. I asked the cashier if he could put the oil in my car for me and he said sure, found someone to cover the register for him, and put the oil in my car. We talked about him getting a Porsche one day and he was a really nice kid. I'm so thankful for his incredible customer service.

I walked into Time Center and was greeted right away. I had a literal bag full of watches that all…read moreneeded new batteries. They quickly sorted through everything, recorded each watch by manufacturer on a bill of receipt, and quoted me a flat $15 per watch. When I came back, expecting to pay around $150 plus tax, they surprised me by saying they were replacing the batteries in two of the watches at no charge. No explanation, just a genuinely nice gesture that definitely earned my future business. I ended up paying about $123 out the door for all 10 watches, which works out to an average of just $12.30 per battery. Friendly, fast, honest, and efficient. I'll definitely be back the next time my watches need servicing.

This place is awesome! I have brought my watches here for years...batteries, adjustments…read moreetc...Today I needed a link removed from my Seiko watch band. The man behind the counter suggested that all I needed was an adjustment with the clasp. He fixed the issue. He was professional, prompt and knowledgeable. I will definitely be back again Thank You Patrick

Amazing young man by the name of Ty!! He helped me get a new…read morebattery for my car and was helpful from start to finish! Also VERY kind and knowledgeable about cars! Thank you Ty!

Battery purchase and return. Friendly staff. Some items are over priced and you can get them…read moreonline cheaper. That said, we won't have these brick and mortar places if you don't shop there.

CHRISTOPHER is the most helpful man I've ever met at any auto parts store…read more I had a cut hose. That attached to my radiator. He fixed it all for me. I've never had help like how Chris helped me. He walked outside Took my old hose off Got me a new hose New clamps And new colander And installed it for me. He is a blessing from god. I will be back to ORiley every time I'm so happy with o Riley and Christopher

I ordered part online. It was delivered on time and was what i order. The staff was incredible in…read morelistening considering asking for what i deemed an unusual request. To me it seemed like a customer focused positive experience where they really helped me save some unnecessary expense as well as time and hassle. Its that type of business i think deserves to be praised for providing good service. Thankyou.