Bussiness reply from Frank is typical. Frank don't forget you cannot have a Bussiness and not take…read moreresponsibility for it. The web site is associated to your inventory. If you are the manager, you are responsible to maintain it. Your customers time is just as important to them as your business revenue. Your best effort is to act as if this was not a problem. Shame on you. As I mentioned in my review. Don't waste your time here, there are many other options with respectable management and service.

They couldn't repair my iPhone. I agreed to the $45 fee but they charged me tax also. If they…read morerepair anything without replacing parts, they cannot charge tax in Illinois.

One morning I was leaving out for work, And discovered I had a flat tire. I came across this tire…read moreplace, luckily they had my tire size. The price for the used tire I needed was average price, they were nice with quick service. If your close by, and need your tire fixed. This is one of the places to let do the job.

They are rip offs wish I would've read the reviews before putting my car in these people hands they…read morehad my car for a whole month not to mention when I got it back dog prints and hair was all on top of my car inside my car as if they was dogs sleeping inside my car dust inside I had to pay for a expensive deep cleaning for something i didnt do these people are careless when it comes to other people belonging not to mention my cup of change gone im doing some investigation and Most likely opening up a case they will not get away with what they did to my car

The Oak Lawn store on 95 st provided excellent customer service. The moment I walked in was…read moregreeted by a friendly salesman Ozzie. I needed coin batteries for some Halloween toy novelties. Ozzie not only showed me the correct battery but also installed them in the toys!! At the same time he was programming a car remote! Talk about multi tasking lol! He was so gracious to the customers waiting making small talk laughing just having a nice time. A retail associate at Walmart recommended Batteries Plus for coin batteries. So glad I found this place. Ozzie has made me a permanent customer and he also will program a car remote I will order in November. Please thank Ozzie for me. The Halloween toys are working great for my kids. I will be back in a few weeks for my car remote. Highly recommend Batteries Plus in Oak Lawn. Great place. Great customer service. Alexandra

I needed a new battery for my car since I noticed that my car was not able to start during the…read morecold. I ordered the battery from online which saves you 10%. They offer free pickup and installation of the new battery. The next day, I drove down to BPB and they had my replacement battery ready for installation. I gave them my key and in 20 minutes, I was ready to drive off. Service was great and with a smile.

Marty and Larry were amazing! What started as the worst day ever was quickly improved by these two…read moreyoung men. My car would not start this morning until my husband hooked cables up to the battery and pressed a button. Then I was on my way. After working a long day and having electrical issues, I was ready to head home. The same thing happened, car would not start. A couple of my coworkers came to assist thinking that I may need a jump. I handed them the power pack, which they hooked to my battery and pressed a button. It started. I refused to turn off my car until I reached a location where my battery could be replaced. At my first stop, I was informed that the battery needed for my car was available. AND, it was on sale for 5$ off. BUT, they no longer do installs because too many customers were filing false damage claims. Are you kidding me? I had turned off my car thinking I was good. Said a quick prayer to make it across the street to the strip mall where Interstate Battery was located. Car started, I made it. Went in a bit frazzled and, I did NOT turn off my car. Lol. I took a slow, deep breath and asked for assistance. The young man came outside and asked me to pop my hood. I said: "I'll pop the hood but I'm not turning off my car." He looked at me and smiled. He said: "I'll be right back." He came back and told me that he had good news and bad news. I braced for the worst. Good news; we have your battery. Bad news; we can't install it without you turning off your car. He had me in tears cracking up. After the day I was having, for him to make me laugh like that was priceless. The install took less than fifteen minutes. They also informed me that I had the original manufacturer battery in my car and that it was seven years old. I am so grateful that it was a simple fix and that I was guided to the right place. Thank you again Marty and Larry. You both added a little joy to my day.

Went in for a battery replacement and walked away with much more- great customer service and…read moreinteraction between Larry and I. We had a hiccup with the installation, but everything went smoothly as he troubleshot everything necessary to get the job done.

Been going here for over ten years I have never had a problem with their service or the quality of…read moretheir batteries even if you don't have tools they were nice to help you get your old battery out I recommend them everyone in my circle

Great customer service appliable great prices great vast selections great location, great place to…read morehave nearby and in the community keep it up for years to come

The auto diagnostics worked great and the clerk was nice. Uli didn't have to wait for service.read more

Had my battery replaced. Very quick, great service by Nathan and reasonable pricing. Recommededread more

Buyer Beware is a good way to describe this place. Regarding batteries, everything sold here is…read moreoff-brand. Their batteries have a great price, but they don't last nearly as long as your standard Energizer or Duracell. In fact, I'd guess they last about half as long. They sell some interesting electrical gadgets and have just about every type of battery you can imagine, but I'd recommend staying away from the actual batteries at this place. Go buy a battery tender from him if you want, but don't buy the batteries. Beyond this, he does battery pack rebuilds for cordless power tools. I've heard a few people say his rebuilds work just fine, but I also know someone who was extremely dissatisfied with the customer service and pack rebuilds (he said the Paslode rebuild was spectacular and lasts longer, but the DeWalt rebuilds were absolute garbage that had much less power and only lasted about one quarter the amount of time as a new DeWalt pack. He also said the turn-around time on his DeWalt rebuilds was nine days.). The owner also seems to be expanding into every possible gimmick-niche available, like off brand cell phones, computer cell cards, and low-end generic electronics. When you walk in, the people are nice (I think it's a husband/wife team), but you just don't get the feeling that this store is interested in providing "quality" products. I can't say I'd never go back to this store, but it's not my first stop when thinking of batteries or battery accessories. If you do decide to shop here, just make sure you're completely satisfied with your product and confident in your decision before you make a purchase.

Very Rude Roberto, borderline disrespectful! I went in morning October 15, 2025. I wanted to…read morewarranty exchange D536 brake pads for ceramic C536 (no box). He look at the pads and said they aren't their pads. I tried explaining that they were the least expensive pads in white BrakeBest box, he claims he only sells yellow box brake best and the pads I have not from oreilly. He put both his hands up and backed up like I had Covid! and told me to go back to the store I got them from, he would not even look up the warranty info. My advice for anyone buying from Oreilly: "keep your receipt and keep the box the parts came in"! Roberto need customer service training.

Please!!! Four stars???? There is only one person in this…read morestore that has any idea. The rest hold the counter up while on their personal phone. What a shame this work ethic has taken over. Not all O'Reillys are this inept. Joke Forest O'Reillys is the King. If you need product, skip this location.