I want to say THANK YOU SO VERY VERY MUCH to the amazing team (manager included) who helped me with…read moremy blue Subie beast! Backstory; I had my car serviced before I left Houston for a long road trip to Kansas, the not so competent people did not check my wipers or my wiper fluids. After arriving in Kansas during an ice storm I used what little bit of fluid was left then the next day my wiper blades were shot!!! So fast forward; I drove to OKC got a hotel and my bestie met me at this place. We went in and told them what I needed at first some kid tried to tell me what he thought I needed then I looked at the guy behind him and said I am a veteran with many years of vehicle maintenance, I know exactly what I need for my car. Things changed very very quickly, the older gentleman said he had this, the other gentlemen got everything I needed, and BOOM I was set! Both employees came out and put my wipers on plus filled up my fluids, oh and cleaned off my windshield. I was more than impressed with this. Thank you thank you again!!!!

An auto parts store is only as good as the people who work there. I worked with Chris. Very…read moreknowledgeable, professional and nice.

I'm leaving one star due to the fact I paid these mechanics 3,409 for a head gasket and it started…read moreover heating again not even 3-4 months later I've been trying to contact the shop but they refuse to talk to me and answer I been asking if I had warranty or anything and silence they won't answer or even respond back to me and ima single mother no family here or anything and my car is still having the EXACT SAME ISSUES just sucks I spent almost 4k to fix the over heating issues for it to come right back and now no one will even get back to me from this shop just be careful and be aware of this place with your money !!!

If I could give this garage more than 5 stars, I absolutely would…read more Pros: 1. honesty Brought an estimate for work from another repair shop, who quoted twice as many hours and work +parts we didn't really need. Oshiro did the work we actually did need at a fraction of the price we would have paid had we not gotten a second opinion. 2. Customer Service - we have an RV and were traveling with 5 dogs and no tow vehicle. They were extremely accommodating to both us and our dogs. Our shy dog (who's selective about people) loved the mechanic, who was sweet and gentle with all our dogs. 3. Honestly- as I mentioned the previous mechanic who looked at our vehicle was going to charge us way more for work we didn't need. It would have been easy for Oshiro Garage to do all the work on the estimate we bought in, but they were honest that we didn't need a lot of what was quoted by the other mechanic and explained why. They saved us a lot of time, stress, and money, preventing us from being out of our home for multiple days of (unnecessary) repairs.

pros: nice looking dealership with range of options…read more cons: parts and service doesn't seem knowledgeable and seemed dazed when asking about issues with my new 2025 corolla. bad communication on phone, expected more for what I paid for a part and it was just over their explanation of the part on the phone. found the information on my own without the "pros". I went with Bob howard as they had a better Corolla for a better price, just not my colour. Fowler wouldn't price match or work close to the offer from Howard. so I went with the off color with more features.

Went in to get some transmission fluid and a funnel. Nobody at the counter. Clerk was in the back…read moreon the computer. I got his attention and he just said yeah. And never came up to the front. I waited a couple of minutes and he called the one other customer there to the back and they both were on the computer. I just sat the items down and left. Even after o was out the door in my vehicle he didn't come to the front. I will not go back to this store. I went across the street to O'Reilly and was in and out in a flash. I know it may not seem like much, but my time is just as valuable. This store didn't seem to care.

Sydney was a big help and real friendly got what we needed and she even offered to help!! 5 star…read moreservice

I went in to purchase a new battery. The store is very clean and well maintained. The prices were…read morevery affordable. The employee, named Christopher, was very helpful. He knew his products and was very professional. I got the battery I needed and I recommend this store to anyone who needs any auto supplies.

I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.

.military man here Car was there for two months. The…read morefirst few weeks go by they call tell us to come get it. It's not fixed they changed the damn oil. It's leaking gas blowing smoke shaking etc. They said there's no harm we have a 30 min drive hard ...... What an embarrassment. So! Had it towed BACK AGAIN the tow truck drivery was pissed to say the least at jaguar. So since driving it the fuel injectors have NOW GONE out bc of them making up drive it home!? But anytime we speak the truth they get so offended and threatened. Poory babies This place is a fucking disgrace​ ​ I'D LEAVE NO START if it was an option

Went in for a battery issue. They checked and found it to be bad. An extremely nice man helped me…read morewith it and even checked for warranty. I had no idea it might still be under warranty. Long story short he got me a new one replaced it and wished me well for the holidays. I will always go back to this store because of this man. I'm embarrassed to say I don't remember his name but he was a very nice black man in his forties. I believe he had five kids. Can't say enough about his kindness. Thank you and please let them know how much I appreciated his help.

The lady behind the counter was very professional. They had me in and out. I would recommend…read morethis place.

I can't say enough about the fine folks a Vinyl TS! I found them through word of mouth and decided…read moreto call. I had the unfortunate experience of being one of thousands of vehicles with severe hail damage back in June 2023. First, I couldn't find anyone in my town available for the work, and then most of the businesses didn't want to do "all that work" The work was replacing a damaged sunroof. And I mean the whole thing didn't work and glass shattered. When I tell you there us nothing like being rained on inside your car..please take my word for it. My main man John at Vinyl TS took my call with enthusiasm, and told me straight up that they could get my back right within a few days! They did the leg work of finding the discontinued part I needed and my Chrysler 300 looks great! Ohhh, did I mention they dropped my car off to me when it was done! If you're looking for excellent customer service, friendly staff and fair pricing with your car, please call these fine professionals. They provide other services as well that you may need. Call Vinyl Top Specialists first, because they can likely help you like they did me. Tremell ​

Great job fixing the leaking sunroof clogged vents that put over a gallon of water into my foot…read morewell. Was able to bypass the Ford factory design flaw that caused it.