Ronan was incredibly patient and helpful. He helped me identify the part I needed for our SUV, and…read moretook the time to help me with removal and install of the battery we ultimately chose. He was friendly, and helpful to me and to others visiting the store while I was there.

These guys are awesome. They are open later than other O'Reillys and I had an emergency where I had…read morea coolant line brake late at night and coolant went everywhere. I typed in parts stores and this O'Reillys was a bit of a drive for me, but it was the only one I could find still open. GPS was showing I was gonna get there three minutes after they closed. I called them as I was headed their way to see if they had the part and they did and I told them my ETA was right around 10 PM. He told me he'd keep the door open for me until I could get there. After a long day working at a parts store, I would not have been in that kind of mood I don't think. But when I got there, they were happy and friendly and so glad to assist me. This customer service is outstanding showing you that the customer really matters and also showing you what it really means to go out of your way to go the extra mile.

.military man here Car was there for two months. The…read morefirst few weeks go by they call tell us to come get it. It's not fixed they changed the damn oil. It's leaking gas blowing smoke shaking etc. They said there's no harm we have a 30 min drive hard ...... What an embarrassment. So! Had it towed BACK AGAIN the tow truck drivery was pissed to say the least at jaguar. So since driving it the fuel injectors have NOW GONE out bc of them making up drive it home!? But anytime we speak the truth they get so offended and threatened. Poory babies This place is a fucking disgrace​ ​ I'D LEAVE NO START if it was an option

Went in for a battery issue. They checked and found it to be bad. An extremely nice man helped me…read morewith it and even checked for warranty. I had no idea it might still be under warranty. Long story short he got me a new one replaced it and wished me well for the holidays. I will always go back to this store because of this man. I'm embarrassed to say I don't remember his name but he was a very nice black man in his forties. I believe he had five kids. Can't say enough about his kindness. Thank you and please let them know how much I appreciated his help.

Went in for a few parts, and the staff was super friendly and helpful. I was greeted when I walked…read morein and got help finding what I needed right away. They had everything I needed in stock. This AutoZone looked on the newer end as well. I'd definitely stop back in here for future auto needs!

Store 5950 was very helpful and kind when helping my mother get her battery issues figured out!…read moreSmooth transaction

Great service. Knowledgeable and friendly employees. Worked on all of my vehicles. I will continue…read moreto go back.

Great service. New engine installation on a 2012 Dodge Ram. Took longer than expected but some of…read morethat was shipping. Professional. Ask for Sean.

WARNING: DO NOT USE! If I could give 0 stars I would. There is a common theme of "wrong part, and…read moredamaged beyond repair" I ordered a hood online and gave them the correct paint code for that year make and model. I asked to an A1 quality which they said they had. They actually didn't have it and bought it unseen from another junk yard. Not only was it the wrong color, but the hood was shipped with many scratches and was severely sun damaged. I would have to strip it and paint it. They have refused to refund my money. Scammers.

Doing business long distance with this company is slow but excellent results. Steve who works in…read morethe office and our sales person Mark also was excellent. Part arrived in perfect condition and was today installed in vehicle. So very pleased. At first I was leery dealing with my credit card over the internet but took the chance because not everyone could possibly be like the salvage used car parts company I previously dealt with in Camden NJ. I definitely would recommend this company to my friends in US.

They are very good at diagnostic testing to find the issue before recommending the repair. I had…read moretaken my car to a different, reputable service shop and they did not find the problem. They are also very friendly people.

Micheal and Alexis are great! always upfront on all things and don't try to oversell any extras…read more I take my vehicles for regular maintenance and have had to have a few major repairs. Total confidence in the job that is being done and highly recommended Dwain's for all your automotive routine maintenance and major repairs!

I've always had friendly service at this location. Today I was helped by Jesus and he took a look…read moreat my battery and oil in my car. He cleaned up the corrosion around my battery and ran a test on the battery. My test showed my battery was in good shape. This was all done complimentary and I now have peace of mind! When stores offer this kind of service, this is where I come back when I need anything for my vehicle. Thank you for your friendly and courteous service, Jesus!!

David O took great care of us getting a faulty battery swapped out…read more Friendly, Fast and Knowledgeable!

I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.