Run, run, run. This place kept my car for over a month, first the mechanic handling my case was on…read morevacation, then they were waiting for a part. Instead of telling me they didn't know what was wrong with my car, they tried to charge me for additional testing. Thankfully I picked my car up an took it to a mechanic, he fixed the problem within a few hours. They will do whatever they can to make a buck.

I've been taking my vehicle here for 10 years and there is a good number of hard workers and well…read moremannered people on most occasions, however, this last experience has me floored. After spending thousands of dollars between oil changes and minor repairs all these years, I dropped my vehicle with an ignition issue while I went on vacation and asked that it was taken care of while I was off work and could afford to leave it. When I got back and picked it up, I assumed the issue was handled because I was called and told it was "all set" and when I picked up and paid hundreds I was given a new key and told "all set".. With that said, the issue wasn't fixed, apparently and since has seemed to have gotten worse. When I called to find out what might've happened I was told that I would be taken care of today, but when I showed up, I experienced something very different. Following my phone conversation, I was told that this obviously wasn't taken care of and that I would be taken care of financially if I brought it back in today and instead, when I did, I learned it's my fault that the entirety of the check wasn't complete when I dropped off the vehicle last time! I asked to speak to the manager, and this person can't even look me in the eye and tell me how it is gonna cost me an additional $200 for something that I thought I paid for and maybe I did already pay for! Instead of giving me the service or a discount at least, I'm meant to be argued with on that point because I wasn't apparently under the hood myself to make sure it was done the first time. Then I'm told that it wasn't written up that way, as if I wrote down the issue to it myself. None of this should be on a customer! Customers should be able to drop their vehicle, describe their issue and ask that it gets taken care of, return being told it's taken care of, and then, if it isn't taken care of the way they were told, they should be able to come back and have that service completed with the funds that they've already spent on that issue. if you want your vehicle taken care of, I recommend a different service station because you just don't know if you were getting what you paid for in this place and your customer service is going to be a disappointing experience if you try to address that. This is my first ever review and I hate having to do this, but I'll never go there again and felt I should share. Who knows what I've paid for and not actually had completed by this place!