These people are top notch! I called to see if they had a particular oil and the person who answered the phone took the time to go out on the floor and check stock for me. I arrived and got the oil and then the counter person offered to go out and get a filter off the shelf for me. It is rare to find such helpful and polite people. Good Job! read more

Again another clean auto parts store. Friday and helpful staff. I was able to find the tools i needed read more

Gentleman at the front helped me find a gasket for my aftermarket exhaust and was super helpful. The special kids at autozone refused to help with my problems! read more

In town for work, and needed to get a new set of wiper blades for the whole car. Staff was immediately helpful and showed me the options. Got them paid for and they installed for me. Also had them test my battery because I had just had the oil changed at a local drive through service place and they told me the battery was testing low. I wanted a second opinion, and the staff tested the battery, starter and alternator. No problems. Helpful, quick and thorough! Recommend. read more

We are a group from California traveling around the states. My car was acting up so we stopped at the nearest o Riley as soon as I realized my check engine light was on. When I got there, Beau saved the day! I told him what was wrong, and he immediately knew what to do. This business knows the values of hard work. Thank you to o Riley and Beau because now it's working fine and the signal is gone! read more

We came for a lightbulb for a motorcycle turn signal, on a Sunday, when we were having trouble finding one. Looks like whatever you need for your car, O'Reilly Auto Parts has it! read more

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This where you want to get your auto parts. Their customer service is great! I'm so impressed they know what they are doing, they are knowledgeable, extremely helpful. I needed 2 batteries for my diesel truck, they have 2 stores and they both just carry one each of this style battery, they called ahead to other store to have them pull their battery and said it will be ready for me with my name on it. I got there and it was there just as promised with my name on it, so impressed with this store. I would not go anywhere else thank you for your outstanding service. read more

Long line of people, only way to check correct windshield wipers was to have a person look it up. They need to have the information available for people to look up themselves read more

Just a big shout out to Charles at the O'Reilly's on 66. Man I needed just one part to finish my front ball bearing but all the kits that was there didn't have it. So Charles said follow me,! So long story short he had the tool that I needed one mechanic to another was awesome so Charles man keep up the good work man. read more

The manager and service was exceptional. He was very accommodating and provided exceptional customer service. We greatly appreciated everything he did to make sure that we had a battery in our car and was able to continue traveling to Albuquerque. read more

Awesome!!!! My vehicle went out. It was diagnosed as the alternator. When the tech came out to check, it turns out it was the serpentine belt saving me $$$. I had already spent $500 on the AC but it was this all along. Thank you Hayden for the thorough check. read more

Jerry was super helpful and listened to my concerns, and took the time to help me switch out my break light.

Needed something for my Toyota Prius. The man behind the counter said he "avoids Priuses at all costs" and refused to help me. Unprofessional, rude, and unnecessary. read more

We were on our way home from camping in Flagstaff and our engine light came on. We stopped here and Tanner came out and did a computer check on the truck. No issues. Pretty sure the light was on as our oil change was due. He was so nice and friendly and I wanted to say thank you. We were driving to Las Vegas and I would have been a nervous wreck the entire time thinking the truck was going to break down on the way! Thank you Tanner for easing my mind. We made it home safe and sound!!! read more

After my disappointing experience at Autozone we headed on over to O'Reillys Auto Parts. Not only were the sales people very accommodating and happy to help us but they actually told us the difference between the Chilton and Haynes auto manuals. My brother works on our vehicles and he calls the Chilton manuals ... the Bible. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Flagstaff, Arizona

MOST DISHONEST PARTS STORE IN THE STATE OF ARIZONA My husband and I have been fighting with this store for 2 years and spent over $3700 on a transmission that has a lifetime warranty. Needless to say O'Reilly's doesn't stand by their warranty or the parts they provide. My husband is a Master Mechanic who has done business with them for the past 7 years and we have never had to provide a paper receipt to return previous parts which were under $200. They looked up our name and card we purchased it with and it was a done deal. It is very clear, O'Reilly's pretends their system cannot find you even with your name and card for purchases over $1000.00 in which I've read hundreds of reviews of them treating other people with the same horrible service. Upon contacting their corporate office we waited months and received the same answer "we can't find your purchase in our system." We have made it our personal mission to NEVER buy from this store again and to steer business at the local shop my husband works for to buy parts somewhere else where they are honest and stand by their word. To buy a transmission that did not work on day 1 and try to return it or have O'Reilly's make it right by providing a new one under the lifetime warranty for 2 years is absolutely ridiculous and a true testament to the service they want to give good customers. I am sickened by this company and urge everyone to buy any parts worth over $1000 to go somewhere else and BEWARE! read more

Bought a set of chains here and thought everything was great until I put them on. The inside hook bent completely back even though I followed the directions closely. When I called they merely told me they wouldn't refund, exchange, or even assist me with the problem and essentially that I was on my own. 70 bucks later and I've got nothing to show for it read more

Shout out to Michael, who quickly and attentively helped us read the codes for three lights on our old minivan as we were driving cross country. Easy access to I40, fast and knowledgeable. read more

I needed two new batteries for my 2004 dodge Ram 2500 diesel. I went to O'Rilly's, and was met by Michael, one of the sales associates. He showed me three types of batteries which fit my truck, one inexpensive, one in the middle, and one very expensive. He then looked up the stats on each. The low priced battery had a one year warrantee, the middle a three year, and the most expensive, a five year. But the stats told the story - the mid priced battery has more cold cranking power and more full output than does the higher priced one. Michael saved me $80.00! And he spent 45 minutes helping me install the two batteries - no mean task. I would recommend this O'Rilley's to anyone needing auto parts. Ask for Michael! read more

Best auto parts prices in town! Great service and they usually have the parts in stock. If they don't they will have it there in a few hours or the next day! Its a clean and well stocked parts store. A+ read more

We are traveling from Oregon and needed wiper blades badly. The people at O'Reillys were very helpful to find the right ones. The staff person also helped us put them on. Thanks for helping us. read more

Patty is very unhelpful, refuses to do her job, and will gossip about you to her coworkers in the store. Samuel is the reason the one star is even justified. He was charming and actually helped me exchange my battery. Patty on the other hand refused to help me and even had the guts to make me fix out my battery by myself. Lord help you if you get Patty. read more

If you know your part then they might be able to help you. Otherwise know these guys are generally high school drop outs. Three times I asked for parts. First time the person said it didn't exist. I got the OEM part number from the dealer - now the part exist. Another time I asked for the price on an intake manifold. I was told 4 cylinder engines do not have intake manifolds (that generated so much laughter among mechanics that I was happy to share the story). This time I called, gave the VIN and the relay I needed. I was told it was in stock. When I arrived the counter person looked at the part print out, with the OEM number and NAPA's number and couldn't figure it out. Even the guy next to him who said he was the one who quoted me the price on the phone, tried to help him find it. So... I left and buyer be warned. These guys will do their best, yet you need to already know what you need. You're hiring the handicapped. read more