Everything I needed was in stock and on sale! Super friendly team and took less than 15 minutes to…read moreget what I needed.

I really can't say enough good things about this Autozone. We were driving back home from our…read morevacation to the beach, heading back north to Knoxville, TN, and our car started having some major problems in Macon, GA, 4 hours away from home. This was on a Saturday evening so there were no car repair places open. Our car was shuddering something awful and the check engine light was on. My husband called this Autozone and the employee Rico was extremely friendly and helpful. We were able to drive our car over there and have the problem diagnosed. The car had a bad spark plug, a part that was less than $10. We didn't know how to replace it, but Rico said it was an easy job and was able to show my husband how to do it. The car started back up, the check engine light was OFF, and it was purring like a kitten, and we were able to make it back home! So, so thankful for the kindness and competence of employee Rico, and we are also appreciative of the manager Dashayla! Highly recommend this business :)

This review is only for Online & Texting Customer Service Sales Rep…read more I've been interested in an Electric Vehicle (EV) ever since the GM, EV-1 debuted At Disneyland CA in 1996. Of course, between the cost + the need of a 240 V outlet, EVs were, and many new ones still are, beyond the reach of the everyday citizen. Over the next few years, several new EV cars, trucks and SUVs are coming out. And, for most people, the price of some of them is in reach. So, I originally decided to do a Short-term Lease, with as little down as possible. And, last week, I started investigating the current EV market here in Central Georgia. Sadly, the 2 vehicles I was, and still am, interested in, won't be out for at least several months. And, after being without a car for 4 months, I didn't want to wait any longer. So, since the Volvo XC-40 Recharge ($58K +) is a decent looking E-SUV, I decided to check into it. On Monday morning, 5/24, I sent an Email to the Dealership. And, because of my hearing issues, I requested communication by either, Text or Email. About 2.5 hours later, my Text alert sounded, and it was a text from one of the Salesmen. And, one of the first questions I asked was, I don't have a car. Can you arrange to pick me up? After checking with his manager, he replied, Yes, we can. But, we would have to have a deal first. Eek! Well, I didn't mind (too much) agreeing to deal, without getting to test drive it. But, the reviews are good, so no big deal. Now, to make a long story, short, in the end, I couldn't get a 12 month lease (24 is the lowest). And, the down payment ($6K) + monthly payments ($796) was more that I was willing to go (originally little, or $0 down was discussed). Now, the courtesy of the Salesman was fantastic! 5 Stars for sure! But, between "having to have a deal without a test drive", and not being able to meet my needs, I can't give better than 3 Stars. Be sure to check my next post (will post tomorrow) on Sutton Chevrolet in Byron, GA.

During month of July was very difficult my veteran son passed away 7/19/23, he had 2 new vehicles I…read morepulled my 2011cx60 Volvol outdoors to withstand the hot ga climate in order to house both my sons newer vehicles while out of state to memorialize him. Returning back home my car would not start w/roadside or 2nd time buying a new battery and so I had the volvol towed to Macon Volvo Service Department 4781 Riverside, Macon, ga , later I received a text saying they wouldn't get to it until the 9/12/23, then later Cort the Service advisor contacted me saying they'd get to it earlier. Next day or so Cort called saying they couldn't get it started he went on to tell me how much a diagnostic was going to cost in addition to any work being done quoting the diagnostic was $227, he went back to look at my car again then calling me saying that the car needed sparks and plugs and that was going to be over $600 well, I would've agreed to that but, he changed saying after he were to do all that to my car it probably wouldn't start. I ask Cort why is it that I'm paying $227 plus over $600 and you're saying the cars probably not gonna still start it made no sense to me so he's waiting for me to tell yes do this work. After we hung up I started looking up my car to see if anyone else, had this problem and found even after a new battery put in cx60 2011 volvol it still wouldn't work but, investigating they found a FUSE was found that was blown after it was replaced the car started. I called Cort back to see if anything changed about my car and for 2 days missed speaking with him but, later again he had same story I mentioned about the FUSE and ask if that had been check he basically just mumbled all the wrongs with my car not being straight up with what is wrong with it and how much will it cost to fix! Cort could not just give me a clue to what he wanted or just let him I guess do what he wants and give me a ridiculous bill I don't know he was never clear. I had to make decision I decided it wasn't worth to put the money in if its not going to be drivable so I ask him again and he went on with all that was wrong I said ok give me an idea what the cost is going to be he was beating around so told him I can't afford to let my car sit on the property to rack up cost that if he couldn't fix I needed to have it towed he then said the Diagnostic went up to $249 I ask why he said bc of all they had done which he couldn't tell what that was on top of that I would have to pay towing of $267 and reminded him that Diagnostic at that price should say what needs to be done, he went on to tell me how there wasn't a paper trail of work that had been done on the car I told him I bought the Volvol from Dyer & Dyer in Chamblee Ga and I've had all check ups timely oil changes new tires battery but, yes it's over due for tune up but, you're saying Cort if you do all that it still may not start and your diagnostic isn't worth it now $249 I ask him to reconsider bc he first said $227 he then agree I paid reluctantly because I couldn't get my car without paying. My car came home and I just happened to try to start it and my goodness the car STARTED all this about how the car just wouldn't start how is it I got it to start when I know nothing about cars Cort didn't ask for paperwork of work done on my car I could have given to him and I'm not sure why the people who've worked on my car didn't report it. I just feel Cort at VOLVO SERVICE DEPARTMENT 4781 RIVERSIDE DR, MACON, GA 31210 didn't really care about my vehicle or ME I'm a Senior and a Woman and not real easy to SQUEEZE for MO MONEY!!! I make this assertion because, I called him left message letting him hear the sound of my car starting, I even called back when Cort was out and talked with a Co worker who I told all of this to and He Erick promised to call me back but, 4 days have passed and nothing! I just buried my son every one knows funerals cost and here I'm being played with I feel to see how much he could get me to pay maybe it was just for the FUSE I told him to check out but, this restless cost Me $494 that could've gone toward the cost of repair! The worst for these losers is that I've always had Volvols and my plan was to buy another but, Not from this place!

My husband and I cannot say enough good things about Stephens Automotive. They are a highly…read moreprofessional group who helped us out immensely. We are from South Georgia. We broke down on our way to Arkansas. We were meeting up with family members also going camping in Arkansas. Our daughter and her family lives in Lizella right outside of Macon. Our truck pulling a 38' camper broke down. Engine lights flashing, gauges overheating. Well you get the picture. Our daughter-in-law recommended a place down the street from their house called Stephens Automotive. We came in limping late Thursday to Arrowhead campground. While we were parking our daughter-in-law went down the road to talk to Stephens. She explained our situation. We were to leave with the group at 5AM Friday. Surprisingly the owner/ manager said to come on over. They would look at our truck. You NEVER get a place to see you if 1- show up on short notice, 2- have deadline, 3- have never met or done business with, 4- around closing time and 5- present them with no chance of repeat business. These wonderful people took our truck, hunted down the parts we needed, and made repairs. In less than 24 hours we were back on the road to Arkansas. If you ever need mechanical assistance go to this local shop. The work is top notch. The staff from the front desk to the mechanics in the back are knowledgeable, friendly, and willing to go the extra mile on your behalf.

Fred and his staff are great to work with. They always had my repairs completed on time, were…read morefriendly, and communicated with me every step. Thank you so much!

Great customer service. They know what they're doing and don't give you the run around…read more Professional, courteous and fair. What more can you ask for!

Professional, price is fair, & efficient. I would definitely recommend that needs any work done on…read moretheir vehicle.

Whenever I am travelling South on I-75 from Atlanta to Florida, I always find that I need to take a…read morebreak, get some fuel both for the car and myself, and basically just relax for a little while instead of the mindless drone of Interestate traffic... and for some reason that time alsmost always seems to occur just to the South of Macon. This is where Love's Travel Shop comes into play. Situated just to the South of the I-75 bypass for Macon, there are plenty of gas pumps and lots of space to stretch your legs. The times that I have been the bathrooms have been clean and I've not had a problem. I've had the hotdogs here, and they were also fine, particularly since I was able to use the adjoining Subway's seating area to sit down and eat them in peace. The one thing to watch out for is the truck congestion... they are a major trucking stop, and getting in and out of the parking lot can be interesting with all of the trucks going in and out as well. Just be forewarned, take your time, and you will be fine.

I've checked in for a shower at 2:30 am so no one is usually for showers and it's been a hour and…read moresome change waiting for showers. When I talked to the clerk they said they aren't allowed to let people shower at night but they are being courteous to the drivers keeping one opened. This is ridiculous and I strongly urge people to go up the road to any other truck stop unless you absolutely have to stop here

08/24/2021,Monroe County Tag Office We moved to Forsyth, GA…read more1 month ago. So far I have needed to come to this office 3 times for multiple requests of service. Title on vehicle 1,Tag on vehicle 1, tag on vehicle 2. The office staff in the title/tag office are amazing. I haven't waited more than 2 minutes for assistance and they have always had multiple staff on duty. All of them have been amazing. They are patient, extremely helpful, knowledgeable, fast, and highly efficient. Thank you so very much for making all of my visits extremely easy and without headache. I called them before my first visit and they verified everything I needed and answered my question. I also looked up all the paperwork I needed before going to their office, which also makes for an efficient process on all parties sides. If you haven't called them, or visited their website to be an informed consumer before going to to their office, then that is on you if you need to go back home to get required documents... https://dor.georgia.gov/

My very first time in this county and dealing with a state office. They were awesome and they come…read morehighly recommended in my book. The staff was very knowledgeable very caring and very customer service oriented. I would like to say thank you for your service.

I received excellent service at this place. I dropped off a set of connecting rods for a Cummins M…read more11 engine that morning and by closing time they were ready for pick up absolutely beautiful work and I think the price was very good and the service was excellent. Also, I would recommend this place to anybody looking to get machine shop work done. Thanks, Limo Mike, Tallahassee, Florida.

I will never order a part from here again and no other woman should either! I was cheated and…read moreovercharged. I'm sitting at an auto shop right now and the owner just called for a part and was quoted less than what I paid for the same part a week ago. He didn't even mention that he had a shop, he just heard mans voice and decided to give him the real price. So I called White Brothers and pretended I needed a price quote. As soon as I told the guy what car I had, he immediately said "I thought the other guy was talking bout a Kia Reno, I misheard him". Before I even mentioned I knew that he was lying. So he was wrong and he knows it and I told him that on the phone too. So if you wanna do business with lying cheats, give them a call!

Always excellent service and quality parts. Knowledgeable…read morestaff Easy in, easy out. If you work in downtown Macon, this is the auto parts store to patronize. I have never been disappointed or dissatisfied. I recommend this business.