Imagine working for a company that couldn't care less about the people who work there. Imagine…read morebeing an employee for several years, working through a pandemic, short staffed and hearing about record profits. Now imagine asking for a raise, only to be told that they don't give raises based on merritt. Now imagine getting an alert from indeed, with a job offer from the company you work for, with a higher starting pay than you currently make after being there for many years! Imagine yourself being, undervalued, underpaid and only getting 2 holidays off per year. Imagine your paychecks showing up late, sometimes as much as 4 days! If you've been a frustrated customer here. Keep in mind that this is how the employees are taken care of. We've got people who have been working in the stores for over a decade, making what the current starting pay is. They've got enough money to sponsor race cars and Motorsports events. The higher ups will buy their friends, pit boss grills and 60" flat screen TV's. (Which they had delivered to our store and made us hold onto until their friend came to pick it up) But what do the dedicated employees get? Annual cost of living increase that hasn't even been enough to get us to the point of the new current starting pay! What a rewarding job.

Been here several times. The staff was nice enough once…read more They used to know what they were doing. However, it has become apparent over the years that they either hire anyone that walks in off the street or simply do not care about their customers. It's sad to see however times changes and so do business, Maybe they will fix themselves someday. I've gone in there and asked for spark plugs for a V8 dodge and they tried to give me spark plugs for a lawnmower. Make sure if you buy anything here you make sure it's what you ask for. I've had tried numerous times to order paint or have paint made up here. Twice on the phone, they have told me they don't make it or never have done it. One front desk member tried to get into an argument over the subject. If you want paint made up for you I recommend going to the gray Nappa and have them order it for you. It will come from the Westbrook store, Even though they say they don't do it. Also, be sure to mention that you have AAA if you have it of course. It will help with the price. Personally, I would avoid this store at all costs.

I gave O'Reilly's a 5 star review 4 years ago. Today, I was there to purchase batteries for my car…read morekey fob and I'm happy to report that O'Reilly's continues to be a 5 star operation. As usual, the staff was very helpful. The staff person installed the batteries in the key fob quickly and cheerfully. Love this place.

Great people and service at O'Reilly. They helped me explore options and were knowledgeable.read more

No box no return. Tried recommending going to a different location to return without a box. like…read moreare you kidding me? Lol I had to go back and go get my box. The box was mangled, I thought I was giving them favors by just bringing the part. He excepted the crappy box. said, well now I can do something with this. I look at him like if anyone gave me a part with this box. I wouldn't accept it. Maybe it didn't deserve a one star. but since I'm irritated. I thought this auto body parts shop deserved just as good as a review as the other Advance auto body parts shops in my area.

My go to stop for all my car related needs. I will admit I don't need a lot, but I go here for the…read morenormal stuff; air filters, battery test, wiper blades, wiper fluid, battery if I need it. That pretty much is all I know how to do myself :-) they do have a knowledgeable and friendly staff and I'm sure if you need it for your car they either have it or can get it.

My Subaru needed a new engine. They sent me an engine and it had a few cracks in it, I called to…read moreget another one and a women named Tracey got very bent out of shape because I wasn't paying an extra $50 to replace the broken engine they had sent me. I wanted to talk to a manger or supervisor but "they don't have a direct line" to extension to be reached??? Very crappy customer service, will not be doing business with them again

Went there to get wipers foe my car, 4 people at the front trash talking each other, one person…read morestarted to help but was having problems ..ask for help they started trash talking again. So I told them i would go some were else were someone could help me..they gave me words as I Left. So if you want help this is not the place to go

I was having trouble with my windshield wipers and went in there to get a new pair. Turns out they…read morewere just not installed properly in the first place. One of the staff members was super helpful and actually went outside in the freezing rain to help fix my wipers. It was super kind and he didn't have to do that. Highly suggest, great customer service!!

They had exactly what they said they had, clean and ready for pickup. They were friendly and very…read morehelpful over the phone and asked all the right questions. They're pros.

Couldn't have asked for a better experience in selling my old car. They paid me more than any…read moreother place I called, were friendly, efficient and the office was very clean. They know the meaning of customer service.

What a disappointment! I will NEVER go here again. Pick another auto store nearby…read more I came in, with two kiddos in tow, for a new battery at 4:30 and talked to a man who checked the charge on our battery. He said "you just need to let your car run for 15 minutes to see if it recharges." So, not wanting to get stranded somewhere, I pulled the kids out of the car and decided to eat dinner at the lovely restaurant next door. We sat outside as the car charged. 15 minutes went by and I turned my car off and restarted it. It seemed to work, although I was hesitant from the previous day's issues, which I had explained to the worker, yet I went along with it because of what the employee said. We finished our food, and got back into the car at 5:50, the battery sputtered and barely started. They were closing at 6, so I went in and said "The battery's not working, can I buy a new one?" The same gentleman said, "Ok. Well it should be ok until tomorrow, we close in 10 minutes so I can't replace your battery." I looked at him, perplexed, and said, "You knew I just sat with my kids and ate dinner next door, to see if it would work, like you suggested?" He said, "Yeah. Sorry. There is nothing I can do." Um... yes there was! How about quickly replacing my battery before you close? How about realizing that potentially getting stranded on the side of the road with two kids sucks? How about that fact that you saw me waiting, per your suggestion? Do you not want my $160.00? I had a friend meet us at our next stop, where I kept my car running for the duration of our stay. I also will NEVER step foot in this location again. I went to the auto parts store in Windham, where they replaced my battery in under 10 minutes.

They had what wanted but had to order it. A supposed next day availability has gone on for five…read moredays now. I'm cancelling the order next week, and heck, I stupidly paid for it in advance. Who woulda thunk.

Fantastic always, Kind caring staff ready to help and advise…read moreif needed. No pressure on buying a battery and will give options on different types of batteries if they are available. Also, have a lobster side Hustle going on so there is that. They are located on a busy street but you can get in and out easy enough. They carry almost any battery you need and will help install and dispose of your old battery if wanted. If you need a battery or just think you need one stop in and have your battery tested. I've gotten a few batteries here and service has always been top-notch.

I've gone nowhere else for many years, quality batteries at the best prices I've found. D.J. is…read moregreat, he taught me about saving some trash-destined batteries through "equalization", which he did for free. The staff is always energetic, always lugging heavy batteries for you. I also bought my 8 Trojan 305 AH solar batteries here. M Vogel, Standish, ME