No box no return. Tried recommending going to a different location to return without a box. like…read moreare you kidding me? Lol I had to go back and go get my box. The box was mangled, I thought I was giving them favors by just bringing the part. He excepted the crappy box. said, well now I can do something with this. I look at him like if anyone gave me a part with this box. I wouldn't accept it. Maybe it didn't deserve a one star. but since I'm irritated. I thought this auto body parts shop deserved just as good as a review as the other Advance auto body parts shops in my area.

My go to stop for all my car related needs. I will admit I don't need a lot, but I go here for the…read morenormal stuff; air filters, battery test, wiper blades, wiper fluid, battery if I need it. That pretty much is all I know how to do myself :-) they do have a knowledgeable and friendly staff and I'm sure if you need it for your car they either have it or can get it.

I gave O'Reilly's a 5 star review 4 years ago. Today, I was there to purchase batteries for my car…read morekey fob and I'm happy to report that O'Reilly's continues to be a 5 star operation. As usual, the staff was very helpful. The staff person installed the batteries in the key fob quickly and cheerfully. Love this place.

Great people and service at O'Reilly. They helped me explore options and were knowledgeable.read more

Excellent service. Reasonably priced. Their Express Service is very easy to use. The staff is…read morefriendly and informed.

This was the best experience I have ever had with buying a car. There was no haggle, no pressure…read more Doug and Vinny were both super understanding of my needs and situation. They were able to find the perfect car for my twins who are new to Maine. We now feel very comfortable in a safe and reliable vehicle and I will tell everybody looking for a new or used car to check out patriot Subaru!

Mark Gonneville was excellent! He explained all functions of the vehicle very clearly. we have…read morebought 4 vehicles from him. Thank You Weirs Motor Sales and Mark Sincerely Cheryl Palmer

like how they kept you up-to-date with text messages. Felt informed. once the diagnose came through…read moreservice tech came out to talk about what was found, and could be resolved at that time or with an appointment. excellent experience.

Will never go THERE again.Owner has the personality of ...a fart! A shop full of signs " my shop,my…read morerules"..I went for just an inspection,accidently,referred to it as needing a sticker,where he quickly corrected me,upon failing ( major issue of a license plate lite out) I asked a yes or no question,he answered in a paragraph, a hundred miles an hour,didn't understand a word but couldn't wait to get out of the control freaks shop!! Pouring rain and he's got my windows down!!

stay away!! rude & unprofessional! I had my tires rotated last evening at another business & they…read morerated them @ 80% yet Jim's Sticker shop failed them today upon inspection. I also caught David , the irate employee pulling at my rear quarter panel to loosen it (I had just put my beach chair in the trunk & it was fine). Both the owner Mike & front desk David were extremely confrontational. I have a ZERO review to input.

Tracy in Service is a goddess in managing my 2 beamers -Thanks T! Jo and the sales team is always…read morewilling to assist. And the cars.....yummy!

DO NOT BRING YOUR BMW HERE!!!! Seriously. DO NOT. I don't…read morecare if you're desperate, you WILL leave the dealership with MORE problems than when you dropped the car off. I'm an honest young man, and I can promise you that these people are just no-good. On 03/25/2026 I brought my 2010 E83 X3 in for a free recall repair. I am a mechanic myself, and I have a high level scan-tool that I use to fix my own cars. I have 100% time-stamped proof that the car had zero BSD-related codes before going in for the recall repair. The only codes it had were for an unplugged Eccentric Shaft Sensor that was causing the car to idle awkwardly if it was plugged in. The car is ready, recall repair "went well" they said. I get 5 minutes away from the dealership in my car and THREE brand-new error codes I've never seen before pop up on my scanner. They were BSD faults, meaning the communication between the Engine Computer and the electric Coolant Pump/Oil Level Sensor/Alternator was somehow disturbed or damaged. THE TECHNICIAN WOULD HAVE HAD TO REMOVE 2 of those parts to complete the recall, because in my case, they HAD TO remove the oil pan to find broken bolts from the recall problem. I messaged their Service Manager/Advisor. I don't have anything against the guy, I just want this shirking-off and blameless demeanor solved. Me: "Hey, I have 3 new codes. Any way the technician maybe forgot something, or pinched a wire?" Advisor: "No. Those are completely unrelated." I really, really, REALLY regret taking his word for it. Today, 3 months later, the car is completely useless -- stemming from ONLY those BSD codes. Which, again, were incredibly likely (literally a 99.9% chance) caused by the technician performing the recall. Considering they were not there before the X3 went into the dealer for service. The 0.01% chance it wasn't their fault is just my inner mechanic and nice-guy nature trying to be fair. Let's be real, obviously it was the shop visit. You don't even need to have years of automotive repair experience to connect these dots. Earlier this week, the severe problems started with 16.0V voltage surges, caused by that BSD communication line being scrambled. I messaged the advisor and let him know that these voltage surges were causing other electronics to break, and I had to replace the alternator out-of-pocket. Then, this morning, the Coolant Pump completely gave out. Electronic Coolant Pump reading 0 RPM (it's completely dead). Car now cannot be driven or even operated for longer than 60-120 seconds without risking flash-boiling coolant, warping the cylinder head, and/or blowing the head gasket. BSD codes cause this by forcing the Pump into a default "safety" mode where it operates at 100% speed 24/7, because it's unable to receive BSD commands from the Engine Computer (DME). Over time this causes the electronics inside the pump to burn out from excessive heat, and it wears down the impeller's mechanical bearings. I messaged the Advisor again, using a bit of my own technical expertise to try and explain to him WHY and HOW this was VERY likely their fault. I wasn't rude at all, I was just straight to the point and technical in my analysis/explanation. I even thanked him several times for speaking with me and even considering taking a look at the car again. Well, now they're "not making any promises" and are only willing to look at it. Which means they need to "investigate themselves" to see if these problems were caused by the recall repair. I live a 3-hour drive away in the mountains near Sugarloaf. No way I'm towing the car 150 miles to have them act blameless and charge me up the wazoo. WE ALL KNOW what "Investigate" means. They have a bias and self-interest, just like any other business. You'll get this impression from reading the other reviews targeted at the service department. There is absolutely NO WAY they're going to fix this for me without trying to charge me some exorbitant amount, claiming the problems are somehow "unrelated". It's not rocket science. They want money.

Completed work within agreed time frame. Very friendly, great customer service. I have been a…read morecustomer there for more than 15 years and I keep going back

My 2024 Tundra has been with Berlin City for the past 4 months. I was told thay it needed a new…read moremotor. They never drove my truck to duplicate the issue and I have the paper work and pictures to prove that they didnt even drive the truck. They strung us along for 4 months with no answers. We picked up the truck the other day and the engine went out on the truck. They strung me along and thought things were OK just because they gave me a loaner. Communication would have gone a long way. Not only to me but also to corporate. Actually driving the truck to duplicate the issue would have been beneficial as well. I recommend no one using Berlin City Toyota of Portland. They are useless and will string you a long with story after story. They are not as helpful as they claim to be and will lie to you. BUYER BEWARE!

Friendly knowledgeable workers Make an effort to accommodate…read morecustomers Highly recommend

Had my car in on Saturday, I couldn't be happier or more impressed with their level of service…read more They take care of the cars brought in and are excellent at getting in touch with the owners. Andrew (the owner) got in touch with me before the work, to give me a specific and accurate estimate and called when it was ready for pick up. To my mind communication is essential!