We were much obliged to Hunter C. Who sold us a new battery and also installed said battery. He…read morealso disposed of the old battery. Thank you for your help!

Absolutely awesome service. We came in unsure of what products we needed and the team there helped…read moreus find what we needed and beyond! They also helped us save some money along the way which was great. Very friendly employees and the manager Alex is great!!

Matt was very helpful and low pressure. The service dept is quick and women friendly…read more Much better then my last purchase in Grand Haven.

Avoid this service department…read more The service manager lies. They scheduled my truck for service and didn't start working on it for another week. Then returned it to me with an obvious coolant leak. Within 100 miles after their repairs, I had a check engine light on and found that they smashed a connector together, bending the pins, and had to pay someone else to fix it. The service manager said he "would get back in touch with me", but never did. They are okay for tires and batteries, but if you need anything complex or involving them touching your engine, go elsewhere.

Doug was so helpful we went in there for brake lines. AutoZone sucks because they couldn't find…read morewhat we needed and when we went to advance auto parts in grand Haven Michigan Doug Shirley impressed us. Wow wow wow wow wow

Doug was super helpful and went above and beyond to help with my car. He really knew was he was…read moredoing and educated me about my car. I'm thankful for his service during stressful times.

This is my go to auto parts store. (I mean, most repair shops get their parts here, what does that…read moretell you...) These guys are super helpful, knowledgeable, and willingly help you diagnose problems. Best auto parts store in Grand Haven. These are hometown guys who I've known at other auto parts stores.

Yesterday I broke down nearby, I walked into the store not having a clue what to do. I explained…read moreto Walter and Pat what was going on and without hesitation they came outside to check things out. They tested a couple things, and said they were good to go. They could have said sorry about your luck and been on their way but they continued to try to solve the problem. Mind you, I had already take the car to a mechanic who said nothing was wrong, even though the car would shut off while driving. Walter and Pat found one wires to the battery was frayed. They had it fixed in no time and charged more than a fair price. Even though this place is not close to home I will come back time and time again in order to get service like Pat and Walter Provided. If you guys see this Thanks again. You really made me day....really my month. I have been driving around with uneasiness for a few weeks. Keep up the great work, it's hard to find kind, hard working people these days.

I brought my 2022 Crysler Pacifica in for some body work and I'm absolutely blown away with the…read morequalify of work and mostly how they went above and beyond for my family. When the girl in the collision shop was checking my vehicle over she noticed it was an accessible vehicle (converted in the rear for my daughter's wheelchair). She asked me about it and if I had rental insurance. I told her that the conversion is for my daughter, its the only way I can transport her. I told her I have rental on my insurance but it only covers a small sedan but we can make it work, we always do. She asked me where you rent converted vehicles and I told her I always do business with The Creative Mobility Group in Byron Center. At that time she told me "We'll cover the extra rental fees". I was shocked. I knew that was at least $100 a day they were offering to pay. I assured her that we could make it work without a converted van (I just wouldn't be able to bring my daughter anywhere for the week, but we could manage just fine) and she insisted on helping us out and paying that extra fee for us. They ended up having our vehicle for 5 days and they paid the extra fees for the van. They did NOT have to do that and I didn't even ask. They saw a need and they went above and beyond to help make sure my daughter could be transported if need be. I will always use Preferred Ram Chrysler Jeep Dodge on Henry street for any of our repairs, etc. They have always done good by us but this was beyond what they had to do. Thank you for helping my family!

Courteous greetings always and making me comfortable. I have never had anything but great service…read moreand friendly faces when I am there. Work was quickly done and even got a reminder to change the cabin filter which I forgot to ask for. Great people!

They are now going by the name of Wyatt Chevy but are horrible. They advertise cheap cars but will…read morenot sell them

I'm very unhappy with their services department, I bought a 2017 certified Chevy Traverse, that was…read morenot serviced correctly tires were out of balance, windshield washer was filled with just plain water so it froze up and didn't reset the oil change reminder on the computer. Not counting the failure to have my car insurance changed over to the new car before leaving the dealership, plus several small items will never buy from them again!

Absolutely the best and customer service top notch. Had a full Blue Ox system installed on new…read morevehicle. Even made corrections to the RV.

I walked into the store looking to buy a hitch for my new 2020 Palisade. Nobody came to help me. I…read moreinquired about hitches and they assumed they new what I wanted. They didn't ask any questions or offer options. When I asked about the stealth hitches (since they are a dealer) they assumed it was out of my price range. During this time of COVID I was wearing my mask. They were not nor did they offer to put one on. Very poor service. I will not recommend them.