Thank you for fixing my phone and being so practical about it…read more Yall are very kind and thank you for being nice

The fellow working here was fine, helpful and informative. What I don't like is the way the chain…read moreadvertises. Yes they do some car key fobs but there are many, many exceptions. The lifetime warranty that is complained about elsewhere is actually a good deal and I've found all locations honor it. It depends on your key fob. I have one in which the battery lasts forever so I didn't get the warranty on that one, but the other fob the battery drains every couple of months or so and this has been totally worth it.

Had a continuous battery draw somewhere in my Honda CRV by the time I switched to an interstate…read morebattery. Before I finally found someone who could diagnose and fix the issue, I came back with a dead battery within 3 to 5 months and the guys remembered me. Gave me a replacement no questions asked and even bothered to measure the voltage to see just how bad the drain was. Very nice people, would really recommend their shop.

Chris and his team are amazing! Every visit I have had at this store has been great! I'm always…read moregreeted with awesome customer service and every question I have is answered with detail that I can comprehend. They always go above and beyond for their customers and I feel appreciated for even walking in the door. I Love the staff here! Thanks for making a difference!

Very friendly and helpful staff. They solved my battery issues right away. The store is a very…read moreconvenient place to shop and the prices are great!

My pricey Oral B electronic toothbrush battery has needed replacing for awhile. I tried looking up…read morethe replacement battery online and found that it required soldering--forget that! I decided not even to attempt it. Surely, the Battery Giant should be able to handle something like that. They had to have done hundreds. Nope. In fact, I'm not sure they have done any. Anyway, I got a call saying to bring in the charger because it had a wrench for opening the handle. I brought it to them. The next call was to tell me they can't replace the battery, and I should come pick it up. Okay, I'll have to figure out something else. Not so fast...I receive another call saying they got it and should have it ready for pickup the next day. Cool! But when I go to pick it up, I find that they have completely stripped the little wrench on the charger and the opening in the base of the handle. To get it open, they cut a couple notches so they could use a chisel to twist it open. Then the person I had been dealing with this entire time says that the wrench was like that when I brought it in. Are you kidding me?!?! I didn't even know there was a wrench on the charger. This is a problem. I paid my bill and left. Hopefully, the new battery lasts a good long time. Bottom line: Enter at your own risk. I will not be back. And some advice for Battery Giant? Hire people you can trust will tell the truth and have some backbone to admit when they do something wrong.

I had the pleasure of Herman C. helping me replace my break lights. I went to a different…read moreautomotive store to begin with. Waited in line about 10-15 minutes to be helped. Just for them to try to charge me before saying he basically didn't want to help me install them. As soon as I walked in O'Reilly I was greeted by all 3 staff members. Was in the store about 2 minutes before Herman started working on my car. Fast, productive, friendly staff. I had my one year old daughter with me and they were all so friendly and helpful. Thank you again Herman. HIGHLY RECOMMEND OVER COMPETITION.

This Mickey Mouse ran store has got to be the laughing stock of all wanna be mechanics parts…read morestores. From the disrespectful "manager" if that's what he wants to call himself. I truly believe any one of these positive comments are false and made up or paid for. To the "manager" mocking my disability, to him then mocking my branch of service. He clearly has never nor could serve a day in his life. So disappointed in the lack of customer service, and if that's what they putting in manager positions they need to reevaluate their policies and manger placement or hiring.

I went AutoZone first for a fuse for my car cigarette lighter. They told me I needed to bring in…read morethe fuse. Well I know nothing about car fuses. A friend suggested O'Reilly. Cameron was the only employee in the store but he was able to help me. He located the fuse and matched it with what he had in stock and put the new one in for me. Perfect!!! The bill was only $5.14. Thank you Cameron.

I needed a new headlight for my Grand Cherokee. My husband thought I was given the wrong part but…read moreChad was spot on and even tried to help install it but his hands couldn't squeeze thru the port. Even tho he wasn't able to install the headlight, I was highly impressed with his willingness to help. It's great to have a great employee that gives his all. Thanks, Chad.

I was being helped by Jordan today, he was extremely helpful and kind. He went above and beyond, he…read moremade my day! I was very satisfied with his kindness and knowledge helping me with my turn signal light. He is a key employee and is an awesome human being.

I always receive good service and this location. The store is organized, and clean. Everything is…read moreeasy to find. The staff are always friendly and helpful. And by helpful, I mean go the extra mile helpful. Not clock in clock out helpful. I find the prices to usually be a bit lower, or equal to competitors.

The newest of the auto parts stores along Rollins Rd. This is the one next to Burget King. Get…read moreparts here which are cheaper than OEM parts, just remember that they are aftermarket, which is not OEM quality. So knowing you get what you pay for, some things will still work just fine. Your car, your budget. You decide.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!