Very friendly and helpful staff. They solved my battery issues right away. The store is a very…read moreconvenient place to shop and the prices are great!

My pricey Oral B electronic toothbrush battery has needed replacing for awhile. I tried looking up…read morethe replacement battery online and found that it required soldering--forget that! I decided not even to attempt it. Surely, the Battery Giant should be able to handle something like that. They had to have done hundreds. Nope. In fact, I'm not sure they have done any. Anyway, I got a call saying to bring in the charger because it had a wrench for opening the handle. I brought it to them. The next call was to tell me they can't replace the battery, and I should come pick it up. Okay, I'll have to figure out something else. Not so fast...I receive another call saying they got it and should have it ready for pickup the next day. Cool! But when I go to pick it up, I find that they have completely stripped the little wrench on the charger and the opening in the base of the handle. To get it open, they cut a couple notches so they could use a chisel to twist it open. Then the person I had been dealing with this entire time says that the wrench was like that when I brought it in. Are you kidding me?!?! I didn't even know there was a wrench on the charger. This is a problem. I paid my bill and left. Hopefully, the new battery lasts a good long time. Bottom line: Enter at your own risk. I will not be back. And some advice for Battery Giant? Hire people you can trust will tell the truth and have some backbone to admit when they do something wrong.

Thank you for fixing my phone and being so practical about it…read more Yall are very kind and thank you for being nice

The fellow working here was fine, helpful and informative. What I don't like is the way the chain…read moreadvertises. Yes they do some car key fobs but there are many, many exceptions. The lifetime warranty that is complained about elsewhere is actually a good deal and I've found all locations honor it. It depends on your key fob. I have one in which the battery lasts forever so I didn't get the warranty on that one, but the other fob the battery drains every couple of months or so and this has been totally worth it.

Chris and his team are amazing! Every visit I have had at this store has been great! I'm always…read moregreeted with awesome customer service and every question I have is answered with detail that I can comprehend. They always go above and beyond for their customers and I feel appreciated for even walking in the door. I Love the staff here! Thanks for making a difference!

Had a continuous battery draw somewhere in my Honda CRV by the time I switched to an interstate…read morebattery. Before I finally found someone who could diagnose and fix the issue, I came back with a dead battery within 3 to 5 months and the guys remembered me. Gave me a replacement no questions asked and even bothered to measure the voltage to see just how bad the drain was. Very nice people, would really recommend their shop.

It's okay, but BP needs to work on their data base. I thought the extra charge for a forever…read morebattery replacement on my car key fob was a good idea when I got it, but sometimes stores can tell, other times like at this one they can't seem to figure it out. They were friendly about it, but it was a little inconvenient.

Had batteries replaced in both iPhone and iPad. now they work like new…read more At a fair price. Good job!

I went AutoZone first for a fuse for my car cigarette lighter. They told me I needed to bring in…read morethe fuse. Well I know nothing about car fuses. A friend suggested O'Reilly. Cameron was the only employee in the store but he was able to help me. He located the fuse and matched it with what he had in stock and put the new one in for me. Perfect!!! The bill was only $5.14. Thank you Cameron.

I needed a new headlight for my Grand Cherokee. My husband thought I was given the wrong part but…read moreChad was spot on and even tried to help install it but his hands couldn't squeeze thru the port. Even tho he wasn't able to install the headlight, I was highly impressed with his willingness to help. It's great to have a great employee that gives his all. Thanks, Chad.

The stuff was unfriendly and I felt scammed. I walked in, nobody was present in front. I looked…read morearound and found a six pack of batteries labeled on the shelf for $4. Waited about 10 min for someone to come out from the back. He refused to sell them to me and said they were for commercial clients only. He said they are intense batteries and as such couldn't sell them to me. He said he had some house brand batteries instead that were the same but could be sold to consumers and were even cheaper! So he runs around the store and grabs a different six pack of the exact same type of battery. He goes to ring them up and it's $22. I'm like what the hell? He apologies, walks around the counter, goes to where the batteries I grabbed originally were, takes the $3.99 price tag off the wall, crumples it up and put it in his pocket. He then comes back around the counter to tell me he won't reduce the price from $22. WTH? It was like being in the twilight zone.

Every time I come here I get amazing service and I've never ran into any problems here. They are…read morevery reliable, fast, and are very easy to talk to and respectful. Would always recommend going here!

Great resource. These people know what they're doing. I use them whenever I need a specialty…read morebattery.

I needed a battery for my jetski and just came from a local auto store looking for a replacement…read morebattery that the that store had no clue on. I was a little unsure on what I needed. I was very happy I went to batteries plus. The associate was super helpful. I walked in and he knew what I needed in 60 seconds - showed me my options are. Grabbed it, paid and was on my way. Nice to get good solid help! Thanks !!! I would recommend coming here for your battery needs

Every time I come here the customer service is top tier!!!!!! They always try to help me out with…read moremy car's issues. appreciate their service.

This Mickey Mouse ran store has got to be the laughing stock of all wanna be mechanics parts…read morestores. From the disrespectful "manager" if that's what he wants to call himself. I truly believe any one of these positive comments are false and made up or paid for. To the "manager" mocking my disability, to him then mocking my branch of service. He clearly has never nor could serve a day in his life. So disappointed in the lack of customer service, and if that's what they putting in manager positions they need to reevaluate their policies and manger placement or hiring.