Awful product availability/ customer service. We came to get a new key cut for our car so we would…read morehave a spare. Realized they didn't have it in stock after we got there, so they had to order one and asked us to come back. They call about a week later letting us know the key arrived, but the guy cutting it dropped it while cutting it and it wouldn't fit in our ignition. So they had to order more again. We wait another week, come back after they called to tell us that it was finally in... And the only person that was working in that store is not a technician qualified to cut a key, so for the third time we left without the key. We have already paid for the key... and have been waiting almost a month at this point and still don't have the dang key. So frustrating.

Two weeks ago a nice customer service helping to order a key fob ; and supposed they will call us…read moreto bring the car ; we wait one week and nobody call us , then we called and the person at that moment just said the trailer with the stuff will arrive Tuesday then we wait again nobody call then we call again and the last guy just telling your key fob didn't arrive and if we want a refund . So after two weeks with no attention to the customer comes with it so disappointed . Was wrong instead to call why is the reason the key fob was not here or more information . But to don't be bother him was easy just said you want your refund .I hope the management has an answer and solve this issue

Very experienced and helpful. Been sending friends to this business. Highly recommend this businessread more

From the owner: Interstate Batteries offers batteries for just about everything! We also repair cell phones and…read moretablets, including screen and battery replacement. We also install batteries in most cars and trucks on-site in 30 minutes or less.

I was quoted 15 cents a pound for battery scrap. Brought them 9000 pounds to be told it's 10 cents…read morea pound. They tried a lot of ways to justify the change. To get that price I need to pre pallet all batteries just as they want and unload them myself. They can't be in any type of cardboard box for handling. An obvious bait and switch. Nobody said anything different till it was all unloaded. I won't go back and will tell anybody thinking about shopping there. There are other places!

Couple months ago I called and asked if they buy batteries they said yes and told me how much they…read morepay got there and they told me a different lower price they told me to go to garage door and the guy who opened the door told me a lower price than the last guy and when I told them I had different prices given to me he said I didn't basically calling me a liar , I had did business with them in the past and it was good but this time I'm done with them and will never do business with them again , I made a review the day this happened and it disappeared from the reviews I will make sure I let everyone I know not to do business with them.

Jeff at Standard Battery went above and beyond. My car broke down and I walked 30 minutes to their…read morelocation to buy a new battery. Not only did they help me find the right battery but they also gave me a ride back to my car and installed the battery for me. I would highly recommend Them to anyone!

I'd give 0 stars if I could, but since so can't , a one will have to suffice..... After leaving a…read morevery well earned 1 star review on google , I gave them another chance to keep my 20 years of purchasing . First guy I encountered was GREAT, (although he said he's quitting soon, so there's that) but second guy walked in and said "there's Mr One Star Review" and shot me a snide look. I asked him why he felt the need to run his mouth to a customer , he promptly told me off , I stepped outside and let my employee who was with me handle the remainder of the transaction. The second employee proceeded to follow me outside to threaten and intimidate further. Telling me he owned three cars lots and didn't give a F about his job, and he ain't never been knocked out before. Remember, I'm a customer..... I left and called to speak with a manager . Jeff was cool with me while I was angry and venting, and assured me we would have a meeting with the GM to discuss this matter . In fact that was a lie. The battery I was sold was bad, so I returned 3 hours later , only to be met by Jeff ( who has always been the nicest most chill laid back guy , until today) who had the shíttest attitude with me over what HIS worker created and refunded my money instead of exchanging my battery and told me we wouldn't be doing anymore business in the future. All with unwarranted condescending attitude. Alls well, 20 years of loyal purchasing for myself and my customers , not worth a damn to your company . Your fat lazy mouthy employee needs fired, Jeff needs to retire , and the whole damned place needs a new crew. And Advance had the same battery 23$ cheaper , delivered to me, with none of the hostile BS ...

Booked 2 days in advance, they were supposed to come on a Friday, never showed up, they called on…read moreSunday, saying there was a mix-up. They came out, did the install then increased the price by over $100 from the price set when I booked the install. Avoid this garbage company and their tactics at all costs.

LOL... I love this place. Around forever it seems, it's no fuss, no muss, no hanky panky kind of…read moreplace. I arrive and tell them I think my battery is in hospice. "Nope, she's done died," the guy I meet tells me. 5 minutes later I'm backing out, new replacement installed. The kind of service and timeliness I wanted and needed. Nuff said. If you can deal with kind of service and expertise this is the joint for you!

A shiesty guy runs the place. I was promised two name brand batteries and paid over the phone for…read morethem. $350 a piece! I show up and he has two off-brand batteries. He said "They're made by the same company. Acutally these are probably better than the ones you ordered. Actually, I know that they are better than the ones you ordered." I said " YEAH RIGHT!" Who would believe that line?? "He just said "I think I know more about batteries than you." They are not better. They are cheaper, off-brand, never-heard-of-brand batteries. I looked them up. I needed them to make the business run. I took them because it was Friday and needed to get them into a truck before leaving for a vacation. And BTW he didn't mention to me that he closes at 5:00 pm on Fridays until 4:27 pm on the Friday he knew I was coming to get them. I'm never doing business there again. Eff that place.

They are not professionals the owner was having a temper tantrum and jacking the pri and who im…read moreassuming his son was just being yelled at for no reason he even looked shocked about the price he gave me

Needed new battery for my car. Drove right in the garage in back upon arrival. Chose my battery,…read morepaid, and had a seat in the storefront to wait. They have complimentary coffee and water. Barely got two pages read in my book, and my car was ready. All of the staff was very friendly and knowledgeable. The facility was very clean and bright. Recommend wholeheartedly!

I called in before hand this evening to find out how much a screen would cost for my son's iPhone,…read morethey gave me the price and I was thrilled. Cheaper than anywhere else, and told me it would take about 45 minutes ...didn't say anything about that I needed to be there 45 minutes before closing for them to do any of the work. So I ran from st Joe to Gower and back and made it at 5:39 and I told them that I called and was here to get his phone fixed. The rep then told me they couldn't help because they closed in 20 minutes... why wasn't I told this. You go to another store and they allow customers till they actually close. But whatever. I just wasted a 40 drive to not have time to go anywhere else.

My mother who is 83 needed to get the battery replaced in her I Phone. I live 7 hours away which…read morefeels very far when she needs assistance. I called and spoke to Devin at the store on NE Douglas. He was extremely helpful; telling me that he would take extra care of my mother. He also understood completely that all the technology that comes with today's society is a little too much for my mom and I'm sure others clients as well. My mother went to the store, got the battery replaced. Devin made the errand easy and sent her home relieved that her phone would hold a charge. I would highly recommend this store and specifically Devin, his level of customer service is a pleasure to find these days. I appreciate Devin very much.

I went in a couple of times for battery replacement. Fast and friendly sky service. Replaced the…read morebattery on my car remote and purchased with life time warranty. Remote was getting weak a couple years later, so I went in again for new battery. Info was still in system. No charge. Great deal.

Purchased a specialized battery from there. They never gave me the packaging and would not think I…read morewould need a receipt when I came back two days later because the battery did not work. They refused to give me my money back because I didn't have the packaging which I never got

I only go to Batteries Plus for my essential battery needs. They have everything from KeyFob…read morebatteries to some amazing flashlights and everything in between battery-related. Levi is so amazing and he is the go-to person for me. Levi is kind, considerate and knows his stuff. Every time I leave, I leave with a smile and know that Levi took care of me. Trust me, these are THE experts in batteries! Highly recommend Batteries PLUS! Batteries PLUS Levi! LOL

These guys are the absolute worst! Instead of telling me that my battery would be too hard to get…read moreto and that I should have it installed elsewhere they dismantled my car to get to the battery. They cussed the entire time and talked trash on my teenage son saying he Installed the old battery incorrectly. My teenage son had never installed a car battery before and had never had any training but he did a better job than these guys who had installed hundreds of batteries. Then after they had dismantled my car and had the battery out they were just gonna leave it because his hand hurt from messing with my battery. I explained to them that I couldn't drive it without a battery and I couldn't afford to have it towed they reluctantly put the old battery back in it and said they couldn't get the new one in. I had to drive the car up the street and pay someone else $40 to put the new battery in because they had busted the terminals off of the battery. These creeps should have just told me in the first place that the battery needed to be taken somewhere else to be installed.