GST&B is great. Professionally run, on time, fantastic communicators, and they STAND BEHIND their…read morework. This is the local shop you can trust with your family vehicle.

This garage has been family owned for many years that I have used them. Recently they were sold and…read moreI worried if have to look for a new garage. No way!!! These guys are the real deal. Excellent service, prices are fair and they are friendly and professional. They've added new services that have made getting my car serviced even more manageable.

Very helpful for the last minute inspection needed because I moved to a new state. I will use for…read moreany auto needs they can service!

I've been taking my car here for a good year now and couldn't be more pleased. I never feel like…read moreI'm being ripped off. I do a lot of comparison shopping for car repairs and Bill's pricing is right in line with other shops. I only wish they were open later and on weekends so I would never have to patronize the "quick lube" type places for the occasional last minute oil change etc.

Christopher was super knowledgeable on all things auto! The other O'Reilly store on Mast St…read morerecommended him on S. Willow as they had the machine to match paint for tough ups and they didn't have the machine to help me. Christopher took care of me and about 20 others. As I watched I was amazed at how much he knew about so many different types of issues relating to automotive issues and went above and beyond by providing call backs and other O'Reilly stores that carried what they were looking for. I really appreciated him creating the paint color for my touch up and I really like shopping at both O'Reilly parts stores now. The one on Mast St and the one on S. Willow are both great. And thank you for the military discount!

Bought wipers recently at the South Willow location (used to be on Gay St) and had the best…read morecustomer service experience with Sam... she was upbeat, professional and extremely helpful thanks!

This O'Reilly is the real deal. Big place, lots of products, full shelves. Three guys manning all…read moreregisters. Great and knowledgeable store. Keep going like that, O'Reilly Bedford! Review: 5

This location has terrible customer service and stole $30 from me. I went into the store to get 5…read morefeet of fuel hose. They only had 3 feet, so I had them order more for me. A few days later, I went to pick it up. I forgot my receipt, and they couldn't find my order, which I thought was weird. I needed the fuel hose, so I bought 5 feet with the intention that I would come back with the receipt and get a refund since I never picked it up. When I returned with the receipt, the manager said it was rung up as a sale, not an order, and he couldn't do anything for me since I didn't have a fuel hose to return. When I told him I didn't have the fuel hose because it was an order, and I never received it. He called me a liar, saying, "How would I know you never received it?" He told me I might be able to come in when the cashier who checked me out was in, and maybe he would remember me, but otherwise, he could not help me. I have a corporate account with O'Reilly and maintain a fleet of vehicles. I don't have time to go in a 4th time for this matter. From now on, I'll be shopping elsewhere and cannot recommend this location. If you're the owner reading this, you should talk with your manager about basic customer service because you just lost a corporate account.

Bill was amazing. He stopped what he was doing. Came out and tested my truck. Helped diagnosed my…read moreproblem, sold me what I needed to get the truck back into perfect working order! Thanks Bill. I appreciated the help!! This is the place to go if you need help!

Rick and his crew are awesome and so helpful! I drive right on past  Advanced Auto Parts  and have…read morenever been disappointed bringing my business to O'Reilly.

The owner was honest to my previous review, which was not so good. Thanks for reaching out. I don't…read moreremember the damage that I noticed after the fix, as I've only dropped it on the screen itself. Overall the owner was very personable and the fix was impressively fast. Would recommend for convenience and good service. Thanks again.

0 Stars Total SCAM - Buyer Beware. He doesn't fix items properly and then when you complain he…read moretells you it is fine and when it breaks again he offers you a small discount to repair the item again. NEVER USE!