I would keave a big fat ZERO if i could. Around 27 hours after an online order was placed, i still had not received a pick up confirmation. So, as we were leaving home to run errands, i placed a call to the store. A woman picked up, asked if i could hold for a sec and i said sure. 3 minutes and 10 seconds later, a man picked up and asked how he could help. Told him i had ordered on line and asked if it was ready. Put on hold again. At nearly 6 minutes into the call, we had arrived at store, so my husband went in. I stayed on phone for a couple more minutes just to see if anybody would come back. No one did. My order was still not ready, again 27 hours AFTER ordering, and we had to wait while it was pulled. The web site had given an estimated 3 hour wait before it was ready BTW. No one even had the courtesy to apologize that it was not ready. NEVER again. This is not how you treat customers. read more