I came to replace a battery for my Nissan Pathfinder, after comparing prices with other local auto…read moreparts stores in town. NAPA auto parts gave me the best deal for a brand new battery and they replaced it for me at no extra cost. Cody, the store manger was super helpful, kind and attentive. I'm super grateful for the pleasant and professional customer service and highly recommend this store! God bless.

Miles from anywhere, a week left in my 3 week vacation, on the road since Seattle, a bolt is lose…read moreon the roof rack holding down the snowboards and its storming outside. Lift tickets for the morning at Northstar. How can this get any worse? Luckily for me, the GPS had found us Shasta Auto Supply. Looking for metric sizes in a "Made in the USA" city isn't easy but the salesman rifled though all the stock to find me a metric allen wrench set. He apologized for not having singles, but who the hell would stock only a 8mm allen wrench? I still have my boards today because the guy that helped me was sure they had a metric set and took the time to find the one (dust and all) in the store. Great to find such wonderful help when I was in such a pinch.

We ran over a nail coming out of our hotel that pretty much destroyed the tire. This was the…read moreclosest tire shop and we limped in with just enough air in the tire to get us into the parking lot. I was bracing for a huge bill, a huge delay, or both - small town, limited options, we all know the story. But after we dropped the car off and walked to breakfast, their tech called to inform us that while the flat couldn't be fixed, they had a lightly used tire in our size, and they could install it for a very fair price. They completed the work by the time we finished breakfast and walked back. Very grateful for their friendly and courteous service.

Amazing service. Came to the campground and it was immediately. The man who did our tires was…read morewonderful. Highly recommend.

I can not say enough positive things about JB Auto of Weed CA. The mechanic is Ed. Ed, worked with…read moreme via phone as I live in Mississippi. My elderly parents AC in their pickup truck completely failed during a recent heatwave. Naturally, they were concerned and stressed about the repair process. As we are moving them here in 3 weeks. My daughter is driving that truck, my father, and 2 large dogs to MS. My mom and I will be in a rental following. Ed knew this information and treated us like family. From the moment they arrived, the service was exceptional. Ed took the time to speak with them directly, patiently explaining the completed AC repair without using overwhelming jargon. He showed a level of compassion that is truly rare in any industry. He prioritized their repair to get them back on the road safely and comfortably as soon as possible. The work was done flawlessly, at a fair price, and with outstanding communication throughout the process. My parents are thrilled to have their AC working again, but even more so, they are grateful for the kindness they received. He should be your forever mechanic, and I will be recommending Ed at JB Auto to everyone. Thank you for your honest, expert, and compassionate service. He is even going to assist my mom in selling my father's motorcycle! Who does that? A true hero, that's who! ~ Karrie Davis Long Beach Mississippi

I had a catastrophic on my 2014 Transit Connect XLT on my way to Springfield Oregon from San Diego…read more I broke down in Siskiyou County and the Tow truck driver suggest I take my van to JB Automotive in Weed, best decision ever. The cost of repair ran to over $10K, initially my warranty company (Fidelity Warranty) was denying my claim but ED form JB Automotive spent an hour of his time on the phone with the Fidelity's Claim Approver and I to finally get it approved. The van is completed and runs great.

-Exceptional Knowledge- Diagnostic- Honest and did such a great job of explaining the repair plan…read moreon my 911 Porsche Carrera . Mike successfully replaced the two left bank exhaust valves and comprehensively went over all intake and timing of a technical repair . Job completed perfectly in less than two days and I was once again flying up highway 5 in route to Seattle . Engine perfect ! I would trust and recommend Mike over any dealership mechanic and frankly any mechanic... Bravo !

I was warned by a policeman on my way to Mike's Auto Complete…read more "He'll cheat you," he said. But I had read the wonderful reviews on Yelp and made my decision based on them. I'd also driven from Jubilee Railroad Campground in Dunsmuir, an hour or so away from Mike's, and wanted to deal with damage to my rv when I hit the electrical unit there when I backed into the space I'd been given. Mike impressed me by the way he dealt with me. Before my recent experience with Mike, I thought I was a good judge of people. Now I realize he fooled me. A door of one of the storage compartments of the rv needed to be replaced. "The insurance will probably take a long time to get to your claim," he told me. "If you write a check to me now, I can order one now and get to work on it sooner." I wrote the check. I waited with my rv for 10 days for Mike to get the door and start working on my rv, then I gave up. I told Mike to return the door when it arrived and then return my money. The door never arrived. When I contacted Mike, he said he couldn't order it because the company needed more information which he couldn't provide since my rv was no longer located where he was. I told Mike to send me $1200 from my payment to him and keep the rest for the time he'd spent on the job. "That's fair," he said. It's been over 2 months since that conversation. I haven't been able to contact Mike by phone or email since then. I sent the note below to him telling him that I would post this review if I hadn't received my money by October 7. It is now October 14. I've had no response from Mike. He still owes me $1200.

We got a flat while traveling with our travel trailer called Dunsmuir tire they said they could fix…read moreit arrived 30 minutes later Awesome staff, great service tire was repaired and we were ready to go less than an hour later. Definitely recommend!!!

Great family run business! I get my tires and oil taken care of here. They always do a great job,…read morefairly priced, and very positive environment.

What an awesome place, the people are great and super helpful!…read moreThey fix my wheel bearing last minute on a holiday weekend! Good price, good people, I will be back if I ever have a problem!

Staff is friendly, approachable and straight-forward, and I trust that my vehicles are getting…read morereliable service. (Added bonus - the waiting room in their new location is very comfy)

JP came to my rescue. It was not auto or truck related but something much more important. I was…read morevisiting family in Crescent City and while shopping at the local flee market I must have dropped my wallet! We were 10 miles out of town when i noticed, with no cell service. Well I so surprised when i got a message as soon as we got back into a service area. It was JP wife saying she found my wallet. An angel. She left a message with my business in LA and the service sent an email with the voice message. Love technology! I was elated and relived, considering how was going to pay for the rest of the trip and able to board the plane back to LA. We met at the harbor, right next to Fisherman's Restaurant and made the transfer. They have a very cool truck. Everything was in place, super honest people, who did the right thing. Gives me faith in people! You can trust JP and Family!

Great person, repaired my R.V. and did it quickly and efficiently and saved my trip. I would highly…read morerecommend him.

Ethan is nus the person in charge of scheduling and he's fantastic. Game changer. Smart…read morearticulate. He's attuned to your needs. Excellent staffing change. I bought my Jeep here but service was so bad I would take it elsewhere for oil change. Light replacement etc. I had great results last week.

Great customer service and fairly reasonable smog prices especially when it's really the only shop…read morein Mount Shasta that is doing smog checks anymore