Great service at the counter and knowledgeable staff. Pricing great as well! Highly recommended!read more

A 5 star local business in my eyes. From the moment I called here to look for a battery. Robert was…read morethe friendliest and most helpful in trying to save me some money with options available to me. Once we got to the locating my part was already waiting on the counter to be paid for. During our visit it ended up being another part as well that was needed to fix my vehicle's problem and it was in stock. Robert was so kind he allowed for us to get our concern fixed in their parking lot AND even suggested a mobile mechanic if we needed one. We were able to address our fix on our own and was on our way an hour and a half later. GREAT CUSTOMER SERVICE from Jerry. Thank you!

They lets us stay overnight in our trailer and it was great. We shopped for items we needed and…read moreused the restroom. The staff were very friendly. I felt really safe there and it was pretty much quiet enough to get a good night rest.

This is a convenient place to stop and they have a lot of pumps…read more This is also a good place to get snacks (hubby loves the mini Cinnabons). They offer clean restrooms and showers. It is a very popular place.

We dropped in after getting our license plates because we needed to mount them. The entire staff…read morewas super helpful. Matt helped us get the screws for our plates, then Elliot even came out and put on the new mounting kit for us, which was an unexpected surprise. The store was also very organized and clean, and everyone gave superior customer service. We will definitely return!

We pulled up because the serpentine belt was going out on our trip to Shasta from the Rogue Valley…read more We pull up and David was outside helping a woman with the hood of her car open. Our car was making a loud sound, obviously, due to the problem. When my husband got out of the car, my husband tried to make a joke and said, "was that a little bit loud? Did it wake you up?" David said, "You might want to get that looked at." Then he told us that what we needed was "on aisle 8 in the store." There is no aisle 8. He was rude, unhelpful, and a real jerk when someone is coming up dealing with car problems. He should really stop and think about how he's treating people in his line of work. Yuck.

I came to replace a battery for my Nissan Pathfinder, after comparing prices with other local auto…read moreparts stores in town. NAPA auto parts gave me the best deal for a brand new battery and they replaced it for me at no extra cost. Cody, the store manger was super helpful, kind and attentive. I'm super grateful for the pleasant and professional customer service and highly recommend this store! God bless.

Miles from anywhere, a week left in my 3 week vacation, on the road since Seattle, a bolt is lose…read moreon the roof rack holding down the snowboards and its storming outside. Lift tickets for the morning at Northstar. How can this get any worse? Luckily for me, the GPS had found us Shasta Auto Supply. Looking for metric sizes in a "Made in the USA" city isn't easy but the salesman rifled though all the stock to find me a metric allen wrench set. He apologized for not having singles, but who the hell would stock only a 8mm allen wrench? I still have my boards today because the guy that helped me was sure they had a metric set and took the time to find the one (dust and all) in the store. Great to find such wonderful help when I was in such a pinch.

Reese is AMAZING! The Uhaul booking system was a mess, but Reese made sure to personally fix any…read moreproblem with a positive, friendly attitude! I wish every Uhaul dealer were like him!!! ALSO, this is a review for their new location in Truck Village.

This review is for 2301 S Mt Shasta Blvd location. I made…read morereservation for 1-way 10 foot truck 1,5 months in advance. They lied to me about my reservation for over a month, I kept asking them if my truck is going to be ready one month before the pick up date, and keeps visiting them every week to confirm my reservation. A day before the pick up date they still told me that my truck is ready for tomorrow. Well is was not!!! This is not even the half yet. So, he tells me he found one 10 foot truck 9 miles away for me at above location in 420 Alamo Ave, Weed, CA. So I call them to double check that info, they tell me NO, they don't have any truck like that, So as you see the lies just keep on coming from U-Haul Mount Shasta location. Later that day I learned that he gave my 10 foot truck to another customer who was driving to a further away destination. Moreover, they are proud to tell everyone how much money they make from Marijuana's dealers who rent their trucks a lot. Nothing to be proud of buddy :)

-Exceptional Knowledge- Diagnostic- Honest and did such a great job of explaining the repair plan…read moreon my 911 Porsche Carrera . Mike successfully replaced the two left bank exhaust valves and comprehensively went over all intake and timing of a technical repair . Job completed perfectly in less than two days and I was once again flying up highway 5 in route to Seattle . Engine perfect ! I would trust and recommend Mike over any dealership mechanic and frankly any mechanic... Bravo !

I was warned by a policeman on my way to Mike's Auto Complete…read more "He'll cheat you," he said. But I had read the wonderful reviews on Yelp and made my decision based on them. I'd also driven from Jubilee Railroad Campground in Dunsmuir, an hour or so away from Mike's, and wanted to deal with damage to my rv when I hit the electrical unit there when I backed into the space I'd been given. Mike impressed me by the way he dealt with me. Before my recent experience with Mike, I thought I was a good judge of people. Now I realize he fooled me. A door of one of the storage compartments of the rv needed to be replaced. "The insurance will probably take a long time to get to your claim," he told me. "If you write a check to me now, I can order one now and get to work on it sooner." I wrote the check. I waited with my rv for 10 days for Mike to get the door and start working on my rv, then I gave up. I told Mike to return the door when it arrived and then return my money. The door never arrived. When I contacted Mike, he said he couldn't order it because the company needed more information which he couldn't provide since my rv was no longer located where he was. I told Mike to send me $1200 from my payment to him and keep the rest for the time he'd spent on the job. "That's fair," he said. It's been over 2 months since that conversation. I haven't been able to contact Mike by phone or email since then. I sent the note below to him telling him that I would post this review if I hadn't received my money by October 7. It is now October 14. I've had no response from Mike. He still owes me $1200.

Great little store. Clean store and bathrooms, friendly staff and a nice selection of stuff.read more

Store staff were very nice and helpful. Products were reasonably priced, and the bathrooms were…read moreclean.

I can not say enough positive things about JB Auto of Weed CA. The mechanic is Ed. Ed, worked with…read moreme via phone as I live in Mississippi. My elderly parents AC in their pickup truck completely failed during a recent heatwave. Naturally, they were concerned and stressed about the repair process. As we are moving them here in 3 weeks. My daughter is driving that truck, my father, and 2 large dogs to MS. My mom and I will be in a rental following. Ed knew this information and treated us like family. From the moment they arrived, the service was exceptional. Ed took the time to speak with them directly, patiently explaining the completed AC repair without using overwhelming jargon. He showed a level of compassion that is truly rare in any industry. He prioritized their repair to get them back on the road safely and comfortably as soon as possible. The work was done flawlessly, at a fair price, and with outstanding communication throughout the process. My parents are thrilled to have their AC working again, but even more so, they are grateful for the kindness they received. He should be your forever mechanic, and I will be recommending Ed at JB Auto to everyone. Thank you for your honest, expert, and compassionate service. He is even going to assist my mom in selling my father's motorcycle! Who does that? A true hero, that's who! ~ Karrie Davis Long Beach Mississippi

I had a catastrophic on my 2014 Transit Connect XLT on my way to Springfield Oregon from San Diego…read more I broke down in Siskiyou County and the Tow truck driver suggest I take my van to JB Automotive in Weed, best decision ever. The cost of repair ran to over $10K, initially my warranty company (Fidelity Warranty) was denying my claim but ED form JB Automotive spent an hour of his time on the phone with the Fidelity's Claim Approver and I to finally get it approved. The van is completed and runs great.