We ran over a nail coming out of our hotel that pretty much destroyed the tire. This was the closest tire shop and we limped in with just enough air in the tire to get us into the parking lot. I was bracing for a huge bill, a huge delay, or both - small town, limited options, we all know the story. But after we dropped the car off and walked to breakfast, their tech called to inform us that while the flat couldn't be fixed, they had a lightly used tire in our size, and they could install it for a very fair price. They completed the work by the time we finished breakfast and walked back. Very grateful for their friendly and courteous service. read more

Our valve stem had a hole and was leaking air, so we stopped by Point S. We discovered our car had a special 19mm 7-hex wheel lock, but Michael went above and beyond to help. He explained our options, patiently got the locking bolt off after a lot of trial and error, and replaced the valve stem. Thanks to Michael, we saved hundreds of dollars and avoided major delays on our road trip to Seattle. He even charged us the minimum for the repair. We really appreciated his honesty and excellent service, and we were happy to leave him a tip. Highly recommend! read more

Point S Mt. Shasta - Tires Near Me - Mt. Shasta, California

While needing a tire repair on our trip, Point S got us in without notice. Cayden was so helpful, knowledgeable and was able to repair the tire instead of replacing it, saving us a lot of money. We are so thankful for Point S and their team! read more

Yesterday we ended up in a really bad situation. We were driving from Mount Shasta back to San Jose when, just outside of town, we got a flat tire on our Tesla Model 3. The car wasn't drivable, so we had it towed to Point S Mt. Shasta. Without even inspecting the car, the technician immediately told us we had to replace all four tires--even though they had all been replaced back in March. At first, he kept talking about the drivetrain. Then, after an official Tesla representative confirmed that replacing just two tires would be acceptable, they switched their explanation and said it was simply their company's policy. It was Friday, and they were closing for the weekend. They knew we had no other options. Their quote to replace all four tires was $1,200. When my husband asked if they could at least repair the tire or even just let him use or borrow the necessary tools, they literally went to lunch. They refused to help, even though they could clearly see we had a child with us. They even told us we had to leave their parking lot if we wanted to repair the tire ourselves. I honestly have no words. I was so frustrated. After that, my husband called three more tire shops in town, and every one of them told us to wait until Monday. In the end, he went to O'Reilly Auto Parts, bought everything he needed for about $100, repaired the tire himself, and we made it safely back to San Jose. The employee at the parts store even told us that we were probably treated that way because we weren't locals. Unfortunately, after this experience, Mount Shasta will always leave us with a very negative impression. read more

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We went in for what we thought was a simple flat tire. Turned out the rim was cracked and unrepairable. The staff was so helpful, competent, and friendly in pulling and mounting the spare, then mounting the broken wheel back in the spare's spot. Then biggest surprise was it was NO CHARGE because it was an nunrepairable job! Wow! That's the sign of an honest, honorable business. read more

Point S Mt. Shasta - Tires Near Me - Mt. Shasta, California

Randy does a great job for anybody they go beyond just service they really care about people

This is a clean, respectful & professional shop. Everyone was wonderful. This is the automotive shop I will use for all my automotive needs. Point S Mt Shasta. read more

Bravo to Micheal, showcased excellent problems solving skills. Would definitely recommend for honest and professional service

Front desk phone Customer Service extremely unprofessional. Called last week to schedule an appointment. I was told that the master mechanic wouldn't be available for about two weeks. Thats not the issue, the front desk female answering the phone is. I asked her if she had recommendations for nearby shops based on her expertise and local knowledge. She refused to help. She said look it up. I asked her if she wasn't allowed to tell me about other shops and she avoided the question. She told me to look up the shop "Google". Not very professional. I needed my personal vehicle looked at sooner than later based on time constraints I'm dealing with. Additionally, my department often uses this shop during work hours... you never know who you're being unprofessional with. read more

Affordable and efficient tire-repair service, right at the perfect spot for travelers as they experience challenges. Quick & easy care.

An update: I was offered a full reimbursement from Jennifer, the owner for the most recent services done at the shop and was advised to go elsewhere, which I will gladly do. Thank you for your time and attention! My Horrific Experience at Point S in Mount Shasta I rarely leave negative reviews - especially for local businesses which I love supporting, but my experience at Point S in Mount Shasta was so deeply disappointing, I feel a responsibility to share it. After being a loyal customer for years, I scheduled a diagnostic appointment back in July 2025 for my 2003 Nissan Pathfinder--an appointment I waited an entire month for. I clearly outlined issues including a suspected fuel injection problem, oil leak, belt noise, inaccurate fuel gauge, and difficulty climbing hills. On the day of the appointment, I arrived at 8:00 AM and was handed the wrong service form by the owner Jennifer. After I corrected the mistake, I was told I'd receive an update by noon. No one called. I tried repeatedly to reach them by phone and was ignored. At 4:00 PM, I finally reached someone who told me my car hadn't been looked at and would need to stay overnight--something I explicitly stated I couldn't do due to work obligations and an urgent trip to the animal hospital in Redding for my dog. So I paid for a taxi to the shop, only to find that nothing had been done. The owner, Jennifer was extremely rude and impatient to me. The oil leak hadn't even been addressed, and I was told the shop didn't have the equipment for a fuel injection diagnostic--which begs the question: why was I given this appointment in the first place? Why wasn't I told this upfront? A month later, I paid for a fuel pump replacement based on their mechanic's recommendation, supposedly resolving all the initial issues. But within a week, all the same problems returned. I contacted them again, and once more, promises were made and broken. I was told I'd get a callback with an appointment before September 18, again by Jennifer the owner -- but I never did hear back from her. I even took time off work and stopped by in person, only to find no one available and no answers. She was gone and never called me back. This level of disorganization, miscommunication, disrespect and total lack of accountability is inexcusable. I lost time, money, and peace of mind--and still, my car isn't fixed. I trusted Point S with my time, vehicle, and hard-earned money, and was met with a pattern of negligence and disrespect. No one deserves this kind of treatment. I strongly urge others in the Mount Shasta area to think twice before bringing their vehicle here. I'm now seriously considering my next steps to resolve this situation. This is absolutely unacceptable! Thank you for your time and attention on this matter. read more

I've tried numerous times to get an appointment for an oil change but they are booked out 2 weeks or longer. Im happy they are busy but unfortunately I will need to drive out of town ! read more

went in the shop for a screw in my tire and a tire rotation. I left the shop with at least one broken wheel stud and several more that were cross threaded.I was told it was ok to drive with the one broken wheel stud only to later talk to corporate and find out that was not there policy and also to read online how that is unsafe at best. on my way out of town I noticed a rattling noise which became a clunk. I inspected the wheels and found 3 out of the five wheel studs were snapped off on my front driver side wheel. I had to have my truck towed to a Les Schwab where i had my truck inspected and found the other wheel studs were cross threaded and all lugs were over torqued. called point s and they not only denied this was a result of there were but, lied about several things. after calling corporate and having them contact Les Schwab they had reimbursed me for the work Les Schwab had done. going into the shop to get reimbursed I was told by point s the Les Schwab was lying and they must have cross threaded the studs taking them off. that was after the shops lead mechanic had lied to me and said that you can't cross threaded wheel studs. yes, in the end I was reimbursed but, everything was handled wrong by this shop and we are all lucky my wheel didn't come off on the freeway and someone didn't get hurt or killed. I gave one star because you can't give zero stars. I do not recomend going to this shop. read more

Great Experience the other day .. Point S Tire saved the day for me and my family as my rented camper van experienced some brake failure in Klamath Falls . We "nursed " the van to Shasta City while looking for a tire / brake repair facility in town . Point S came up as a possibility and I called while enroute . The "Owner " ? or manager answered and told me the crew would be made aware of my arrival around 4 pm or so . Sure enough , they were .They ordered the parts , installed new rotors and pads and were complete in about an hours time and I was on my way ... I am very grateful to this team . They were nothing short of Excellent ! Mark K read more

While camping in town, saw low tire on our rig. Drove over early in the am, got it checked (luckily all was good) and they sent us on our way! So appreciate service of staff at Point S! read more

best car mechanics in town in 2000, Lithia Toyota (Klamath Falls) had our RAV 4 in shop from 9am until 5pm to fix front-end pull.. not fixed at all.. Point S scheduled appointment and fixed it when parts came in 5 days later.. they've always fixed car properly/quickly read more

Shop local they say!! Well I'm actually sorry I did. First time tires didn't arrive but yet they let me still come over anyway. Second trip two hours still not in , 3rd attempt I made sure to clear my schedule I waited 5 hours to have new tires put on. I won't be making anymore purchases here read more

We are on vacation in McCloud. We are at the RV park and my truck got a flat. I put the spare on and looked up tire stores on the internet and found a few but no one could help me today. I saw an appliance repair guy driving through the RV park and asked him where I could go. He recommended Point S. I called and talked to 2 nice ladies. I asked if they had time to fix a flat (it was 1:30pm), they said yes. So I drove there and got in. I was informed my tire wasn't repairable, they offered to look for a good used tire, I said ok. No luck, so I had to buy 1 new tire for now. They put my spare back up under the truck and I paid the bill $331 for 1 new truck tire (not 4 wheel drive) Everyone was nice and very helpful. If you need quick, good service, come here. read more

Point S Mt. Shasta - It's only flat on the bottom. - Tires Near Me - Mt. Shasta, California

They don't care about their customers. They just want to make a commission. Don't even know the difference between a 4 wheel drive and a all wheel drive. Better off going somewhere else. Oil change they have forgot to put oil plugs bake in and blam it on the customer. No accountability. If you want to get ripped off go to point S. And have a miserable time. Carma is coming back on them. read more

First of all, you need to train your front counter people correctly. Giving your customers dirty looks and general rudeness? Shouldn't be part of your training policy, and I can't imagine that it is. I have been getting my car serviced here for six years and have pretty much always had good interactions with your staff. Not the overweight younger gal who was at the counter today. Unfriendly, flippant, and almost hostile doesn't - and shouldn't - cut it in the business world today. So, that's your first problem. Second is, $112 for a lube, oil filter job??? Even with synthetic oil, which I always get, it has never totalled more than $80. So what excuse does this nasty person at the counter give me? "Uh, you do realize we have tariffs in place now that affect the price of oil?" Really? That's your excuse for gouging the customer's wallet? Do you even know how tariffs work? Likely not. I told her, "Well, that will give me pause bringing my car to get serviced here in the future. I'll change my own oil." Nothing. No, "We apologize for the humongous increase in our fees" or anything like that. I used to give your company high marks. My advice: get rid of nasty, stupid people and hire only pleasant, people-oriented types who actually know what good customer service is. And, don't hide behind the pathetic excuse that Trump's reciprocal tariff policy somehow allows you to increase your fees by about 40%. This is highway robbery, in my eyes. You have lost a long-time, loyal customer. read more

Super quick and thorough Went in here with a flat tire this morning. Aaron was able to figure out the issue and fix it quickly. He explained what could have happened and how I can keep my tires safe in the future. He also let me know that they source new tires if I ever needed them- which is great to know. This shop is thorough and quick. Not to mention the amount they charged me was very reasonable too. Highly recommend this shop. Excellent work by Aaron! read more

My TRIP to Mt. Shasta exiting off I-5 ramp suddenly found my SUV ENGINE IDLE UP HIGH. Could not drop the RPM. Fortunately made a left at mainstreet n light, my hotel Cold Creek Inn pulled in and had 3 NIGHTS reserved. FORD ESCAPE idle would not reboot...TURNED IT OFF, later called around, texted my mechanic shop in San Jose, CALIF...he said ONE OF THREE PROBLEMS. DO NOT Drive IT. Next day tried to drive and it stayed in lower RPM and managed to get to POINT S right down the street from the iNN. JEREMY at the POINT S desk spoke to and was so nice, calmed me down and had Brandon one of the best mechanics there take a look. HE TAPPED On something which under the hood dropped the RPM. SAID easy fix. scheduled it and they ordered the PART. Left my car there overnight and next morning I came in and it took the mechanic literally 10 minutes to change out the I A C... took it for a roadway drive to see if it all balanced back. TOTALLY fixed this surprise and very dangerous issue and SERVICE was remarkable and again JEREMEY was so helpful and HONESTLY great garage for an unplanned travel REPAIR. THANK YOU POINT S read more

Point S Mt. Shasta - SHASTA - Tires Near Me - Mt. Shasta, California

On a 4.5 hour from home quick weened trip to Mt. Shasta a coolant line in my Passat blew up at 4pm on a Friday. I thought I was stranded until Monday and/or would need to trailer my car home but Brandon and the team at Point S saved the day. They miraculously sourced a part and installed it the very next morning for a very reasonable price. THANK YOU SO MUCH for fitting me into the super busy lineup and for being able to get me back on the road with excellent skills, communication, and professionalism. read more

Loved this place. Friendly, prompt, reasonably priced. Aarons a hottie. Trustworthy place.

We took our car into this place to get the brakes fixed, but they never got around to fixing the brakes. Instead they smashed up our car. After my husband gave them the keys they backed our car out and right into a pickup truck, crunching the rear end. Evidently it was just too much trouble to look in the rearview mirror before backing up our vehicle, and it wasn't their car anyway right? We are subjected to weeks of inconvenience to get it repaired, because of their stupidity. If you love your car think twice about what you might be dealing with, before you bring your car here. They never even said they were sorry for wrecking our car. read more

I've never had any problems here, I like the fact that you can shop their tires online and find something within your budget and set up an appointment for the mount and balance. read more

Starting with the initial call with Ashley and the follow through with Jeremy, the total experience was professional, courteous and totally satisfactory. I had heard good things about this company and my personal experience prompts me to pass that great recommendation on to others. You're professionalism, knowledge and customer service was a 10! read more

My daughter and I got a flat on 97. We drove 50 miles to Point S on a dinky space saver spare. We couldn't drive over 50MPH. You can imagine the joy of everyone behind us. We received many encouraging honks and gestures as the passed. We arrived at Point S exhausted and rattled. The staff made all the difference. They helped us right away. Our tire could not be repaired and they replaced it with a quality tire at a reasonable price. We were on the road with in 30 minutes. They turned a thorn in to a rose. Kudos to Point S Mount Shasta! You rock! read more

I have lug studs damage to my tires every single time I leave them with my car. Have to pay for them for the damage they have done. This is the last time I am dealing this this facility. read more

My tire light came on after going over a ledge on a turnout. I called Point S, and they said to come down and we would start with air pressure. One tire was slightly low, and magically the tire light disappeared after adding a little air. Both men I worked dealt with were friendly and very helpful. They charged nothing for this service, as they give free air pressure checks. I would recommend this company to ANYONE in need of tire service....either locals or vacationers. THANK YOU!!! read more

Dishonest/incompetent employees. I brought 4 new rims out of the box and 4 new tires to be mounted and balanced. When I picked them up the employees said there was pre existing damage in form of scratches on all of the rims and a chunk missing from the outside bead, (on new rims which they and I both looked at when I dropped them off). I was then yelled at by the manager for asking questions about the damage. Sadly at this time, I cannot recommend Point S Tire. I can understand if they accidentally damaged my wheels, but to try and cover it up and lie to the customer is super bad form, especially for a Mt. Shasta business. read more

Our tire sensor light turned on during our trip from Reno to Seattle. We stayed in Mt. Shasta overnight and hit Point S early in the morning. They checked the pressure, fixed the light and we were on our way. No charge. Saved our butts here. The service was made all the more professional, as the tech's name was Aaron (Air-in. get it?) read more

We were traveling south on Highway 5 when my brakes started making noise. It was a Wednesday. They got me in that Friday morning and replaced all brake pads and the front rotors. Another shop could have said I needed rear rotors as well to make more money. Point S said they didn't need replacing yet. That's honest. Everyone there was friendly and helpful. read more

it's a scam they gonna rip you off don't go here, there's a guy in glasses try sell you stuff you don't need

Thank you guys for providing great honest service. I highly recommend them! Aaron Burns

I've done business with point s for years. You can go to any one and get tires repaired replaced rotated and so much more. And if you purchased the tires at one of there locations(keep the receipt) then it's usually a free service, for the most part. Amazing staff at every location. Very knowledgeable and friendly from my experience. read more

We were heading out of town and had an appointment in Sacramento and found that one of our tires had very little tread. Came in and they switched out tire and couldn't have been nicer or more professional. Thanks to Jeremy and Travis (Who also ended up checking all our other tires!) read more

Brandon was so gracious and helpful with our tire issue. He found a lug nut and installed for free! Thank you Brandon! You rock!

Great service. Friendly staff. Was able to replace all 4 tires on our thanksgiving roadtrip north.

We are visiting from the Bay Area and had low tire pressure. We were frantically looking for help and drove to Point S Tire shop and it was closed. Randy and Jennifer, the owners, happened to drive by their shop and stopped to help. They are angels! read more