One of my tires kept losing tire pressure, so I brought it here. These are the only guys I trust…read more Christian went above and beyond, he explained to me the predicament. Unfortunately, I'm going to have to go to the dealership. However, I highly recommend this Discount Tire. They roll out the red carpet for you! Incidentally, they are having a Fourth of July sale like you would not believe so if you wanted to get new tires or rims now is the time.

Everyone here is so polite attentive knowledgeable and thorough…read more They are patient and answered my questions before I could even ask They are not pushy just helpful and informative. Im so happy with this location . Very professional Run well

Though it's technically located between Cypress and Jersey Village, this Tesla location is one of…read morethe newer and might be the largest facility in the Houston area. Since it's a showroom, service center, and a supercharging destination, there are people coming here for all kinds of reasons. I came here when it was first built a little less than 2 years ago to pick up my newly ordered Tesla. I learned that most folks who ordered will likely pick their vehicles up here as most deliveries come here first. The process was easy overall since the cars will have the new owner's name on a sign and the an associate will typically escort folks to their new whip. Overall, customer service is a bit minimal, which is their biggest knock. Prospective Tesla owners can check out their showroom to browse newly arrived vehicles and even do a test drive. Compared to other locations, this is an ideal place to do the latter, considering that this is located along Hempstead highway and it's near plenty of city streets. As a charging destination, this place is fabulous. Seeing as there are dozens of charging stations, I've never had to wait at all for a quick charge. Everything is clean and well maintained, which is more than I can say about the other charging stations in the city. While it might not be the most convenient location for most, it is one of the only places where one can do just about anything with their Tesla EV. It's a place I don't mind going to when I'm in the area and I anticipate that I'll be checking out newer lines of their Cybertrucks or Model S,3,X,Ys galore in the near future.

DO NOT COME HERE FOR SERVICE WORK!! Warning for any parent or those who travel with anyone in your…read morecar. They do not care about your safety and only the bottom line. I have two children under two and on two separate occasions the rear door will not open. There is an electronic malfunction and they are refusing to correct the issue. Originally they said it had to happen more than once (which it should not matter), but I had video proof it had. They then stated it had to happen within the past two weeks (which again should not matter for safety), but proved it had happened less than two weeks ago. They are now saying it has to happen multiple times and they now want me to drive in for it to be looked at WHILE IT IS HAPPENING. They want me to drive across town knowing that if something were to happen I would not be able to get my child out of the backseat. This is horrible and terrifying. DO NOT COME HERE FOR SERVICE WORK - they do not care. Also - please keep in mind that this is a possibility with a Tesla. We purchased ours years ago because of their high safety rating then this happened. Be aware and think about all possibilities especially if management does not care about your safety!

Found the product I needed, good price. Service was lackluster at best. Another employee who looked…read morelike he didn't want to be there.

I went here to get new wiper blades and this by far is my favorite Advance Store now! Jackie was…read morevery sweet and helpful! She told me about the wiper warranty for $3.00 per blade that I did add and she informed me about the $15 mail in rebate for the Bosch Focus Blades. This is definitely my Advance Store that I'll shop at. Thanks a lot Jackie!

Customer service and communication were top tier. Able to stay in the car. I requested an oil…read morechange, the price was cheap compared to other places nearby. Would recommend 100%

So apparently my vehicle is plastic inside holding the oil and its their policy that they can not…read moretouch that, so without telling us they proceeded to suck the oil out instead of draining it, it took an hour and we had to get out to see what was going on. Maybe tell the customer beforehand and before taking payment, so we can choose to go somewhere else and not have our time and your time wasted. After they were done they still said nothing, But what they did do was leave oil dripping down my vehicle. $95 for this.

I recently purchased a 2026 Chevrolet Silverado, and I couldn't be happier with the entire…read moreexperience. From the moment I walked in, the team made the process smooth, transparent, and completely stress-free. Mark Rubio, my sales consultant, was outstanding. He was incredibly knowledgeable, patient, and took the time to explain every detail of the truck without ever making me feel pressured. He answered all of my questions thoroughly and made sure I was comfortable and confident every step of the way. It's clear that he genuinely cares about helping customers find the right vehicle, not just making a sale. The financing process with Santiago was just as impressive. He made what is usually the most stressful part of buying a vehicle completely painless. He listened to all of my concerns, took the time to explain my options, and worked hard to make sure I was comfortable with every decision. I truly felt like I was treated as a valued customer rather than just another number. The level of professionalism, honesty, and customer service I received from both Mark and Santiago exceeded my expectations. If you're in the market for a new vehicle, I highly recommend asking for them. They made buying my new Silverado an enjoyable experience, and I will absolutely be recommending this dealership to my family and friends.

I purchased a 2024 Chevy Corvette, but after only about 200 miles, I decided to bring it back to…read morethe dealership to trade it in. Instead of working with me, I was basically told "you're out of luck." The offer they gave me was $15,000 less than what I had just paid for the vehicle and they claimed it was the best they could do. I ended up going to Doggett Ford, where they immediately stepped up. Not only did they treat me with respect, but they offered $13,000 more for the Corvette than Lone Star did. On top of that, they put together an incredible deal for me on a Ford Expedition Tremor. The difference in professionalism and customer care was night and day. Unfortunately, the problems with Lone Star didn't stop there. I also purchased a 2022 Chevy truck from them that had some minor bed damage. Lone Star told me they wouldn't even consider repairing it. Since it was meant to be a work truck, I decided not to push the issue because everything else appeared to function properly at the time. They also convinced me to purchase one of their extended warranties, which turned out to be essentially worthless. Only two weeks after leaving the lot, the truck's sensors stopped working and the rear camera began malfunctioning. When I brought the truck in expecting them to stand behind what they sold me, I was instead told I needed to pay a $300 diagnostic fee just to have them look at it. To make matters worse, employees in the service department and even some people from new car sales openly admitted that the used car department frequently pushes these warranties because they add commission, even though the warranties cover almost nothing. At that point, I had completely lost confidence in the dealership. Once again, Doggett Ford came through. They offered me more money for the truck to help get me out of the situation and put me into a more reliable vehicle with a lower monthly payment. It's honestly disappointing to see what has happened to Lone Star. The dealership used to have a reputation for taking care of customers and doing business the right way. Unfortunately, since Sonic Automotive took over, the place feels like the fast-food version of a car dealership, rushed, transactional, and focused on squeezing every dollar instead of building long-term relationships. After years of loyalty, this experience was extremely disappointing. I hope they eventually return to the level of customer service they used to be known for.

This is one of the 2 closest discount tire companies near me. They have been consistent. Top notch…read moreservice fair price. And today absolutely no line. I just got a new car and am losing air pressure in one of the tires. No fuss. Happy customer for over 20 years at the location and 30 overall Edit 11/13/23 Been here for decades. Still 5 star every time. Nick took care of me this time. Nail in front right. No drama, just solved.

No man needed outside of discount tires that's important to a woman that may need help with tires…read more Free air chk the best service rendered. Price very respectable and reasonable. I love this company!