My order was sent incomplete, but when I emailed their sales dept after hours to advise them of the…read moreproblem Michelle T responded first thing next morning and quickly resolved the issue. The corrected order was shipped that day and I received it a couple days later. I appreciate how they stood by the customer in a timely fashion without a lot of annoying back-and-forth. I thought the service was first-rate and I will definitely use them again.

Terrible experience! I ordered 2 powersonic ps-670 (6v 14ah) batteries. I recieved 2 ps-640 6v…read more4.5ah. So I called and talked to a very nice, apologetic person who resent my order. However they sent an off brand battery, correct voltage and capacitance but its not actually what I ordered, I cant even find the battery they sent me on their website. I would not recommend anyone use their service.

Just wanted to give kudos when there due went to auto zone n was told I needed to spend almost 500…read morein parts my gut said get a second opinion n I'm glad I did was able to get a diagnostic for my Acura MDX from a young man named Jordan super nice , and was very informative of what needed to be purchased to get good ol coco channel back in good health turn out I don't need a new battery just yet thanks to Jordan I got a brand new Alternator n was able to meet a mechanic as I walked out that will have my car fixed by this afternoon, if looking for honesty and great prices check this place out right near the Wal-Mart off Jimmy Carter !

I visited this location on June 11th around noon, and the customer service was incredibly…read moredisappointing. Walking in, there were three female employees at the counter who completely ignored me--not a single one bothered to greet me. The only person who eventually assisted me was a girl with orange hair. I told her I needed to purchase a new battery and have it installed. She rang me up but told me I had to pay the $22 core fee upfront, and they would refund it after the old battery was brought in. If a customer is literally paying for a battery installation on-site, the old battery is automatically being removed and left at the store. There is absolutely no reason to charge the core fee just to refund it a few minutes later; it should have been handled in a single transaction. She also stated the don't do battery installs which is false, I call her bluff and show her the website she states "no one here knows how to install a battery, the person who does will be in at 3" Frustrated by the lack of logic and poor service, I left and went to the O'Reilly location down the road at 6015 Jimmy Carter Blvd. The experience there was night and day. The manager got me in and out in no time and was actively training his employees on how to properly handle customers. The 4985 Jimmy Carter Blvd location desperately needs management intervention and thorough employee retraining. Save yourself the headache and drive a few minutes further to the 6015 location instead. Hopefully, upper management sees this and gets that location sorted out! Let me know if you want to adjust the tone or add any other details.

We had a rebuilt hybrid battery replaced in a 2013 Toyota Prius by this company. It supposedly had…read morea 3 year or 60,000 mile warranty. The first trip out to work the hybrid battery warning light came on. We have called this company multiple times. Have left voice messages and sent email with zero response. With our present experience we definitely WOULD NOT recommend.

From the owner: Georgia Hybrid Batteries is a trusted provider of affordable and eco-friendly hybrid car battery…read morereplacements. With a mission to promote sustainability and reduce carbon emissions, we specialize in offering cost-effective solutions for popular hybrid car brands like Toyota, Lexus, Ford, Chevy, Nissan, and more. Our team of expert technicians ensures that you receive reliable battery replacements without compromising on quality. Georgia Hybrid Batteries is your go-to choice for affordable and sustainable hybrid car battery replacements. Experience a budget-friendly and eco-conscious driving journey with us today!

The staff, especially the Manager (Rosie) at the Tucker location offered supreme customer service…read more I appreciate her wealth of knowledge and willingness to share. Ms. Rosie guided me in the purchased a battery and it was installed. I feel a little safer.

don't worry name she tried her best to find me a part for a Kia optima 2015 piece of crap a car. We…read morespent probably 45 minutes there her trying to find everything anything she can do for a radiator motor for the fan very impressed she took her whole time all this time they go look pull everything it called for but everything didn't match even though their system said it was the right part. It was a wrong parts that has nothing to them that Kia Kia cars are screwed up to right now. Don't buy Kia,. Just got a bad motor then we replace it but off the subject, she spent all this time that's it. We don't have the part but trying to figure this out first time been O'Reilly store. I was very impressed. I will go again. They should have a 10 star review.