This is a great location and they have taken exceptional care of my husband and I since we moved…read more They are kind, respect our time and make reasonable recommendations. All the service advisoirs are kind and excellent with communications. Joshua helped me with a complicated repair and even treated our doggo to a BarkBox, Chewbaru- a Subaru chewable for dogs! The waiting room is open, comfortable and has plenty of space to work. Bottom line- they care about your wallet and vehicle as though it was their own.

This place has such a mix of reviews that I just wasn't sure to come here or not. However, I'd…read morealready been to Schomp and Auto Nation Subaru for previous routine services and didn't like them at all so this was the next closest place... I have to say that I was pleasantly surprised! I was greeted, treated very nice (not like I was an inconvenience, like the other places I'd been). The place to drive my car in was easy to locate with signs and plenty of room to maneuver. Everything was clean and everyone seemed well organized. I was provided all the information I asked for, verbally and in writing, AND they even washed my car for me, before giving it back! All things that were not provided at other Subaru's around the Denver area. This is the kind of treatment I am used to and have come to expect from Subaru; glad I finally found one in the area that provides it. (I was previously in Northern Virginia where all of this is pretty standard). The story: I had an appointment, which I scheduled online, arrived and drove myself in and checked in with Joshua. He was very nice, actually read my online notes on what I wanted, told me it'd be an hour to an hour and a half (I had requested oil change, all fluids checked, and all systems inspection because my service contract was coming to an end soon and I wanted to ensure that no work was needed). We left and went for a walk around the neighborhood, came back about an hour later and sat in the waiting area. The waiting area is nice because it provides snacks and drinks (although I do wish something more interesting was on the TV's). Without having said anything that we were in there, Joshua came in and found me to give me an update on things. He must have seen us come back, which is nice that he was paying attention to that while busy with other customers too. My car did need an alignment which unfortunately took an additional hour (not sure why an alignment takes that long). Afterwards, Joshua came back and brought me out to explain everything. He even gave me an entire analysis write up they did on my car, which I never received from the other places either. Then pointed me to my car, which was brought inside, so I didn't have to wonder around outside looking for it; and it was even washed up for me. Finally, a Subaru that takes care of their customers! I will mention that the only reason I didn't give this a 5 star is because it took over 2 hours to do this work, which in my experience is excessive for someone who made an appointment and didn't just drop it off in the morning to have done anytime during the day. Normally this would be a lot more irritating as a I value my time, but this inconvenience was easy to overlook, given how well I was treated.

These guys are super nice. I was super stressed because I was having an issue with my car, and they…read morejumped right on fixing the problem. Shout out to Trinidad! I definitely will be using them for service in the future

Everyone was really nice and location is convenient! They sent an email link of everything they…read morewere doing/needed to do and that was super helpful to see ahead of pickup time.

Great place to get your stuff. Judie and Russel really helped me out with finding my lightbulbs.read more

The guys here are amazing. I needed help with my tow hitch and they walked me through and showed me…read moreeverything I needed to get it fixed up and get me the parts I needed. Highly recommend!

I love this discount tire store! They are consistently, friendly, courteous, and fast. They give…read moregreat information and are always professional. I appreciate them.

In response to the 'business owner' that copies and pastes the same message to every negative…read morereview- if you actually want to provide good customer service, you can have the store owner call us and fix the issue. Otherwise, I will not be filling out a generic customer service form. ---------------------------------------------------------------------------------- We purchased tires from Discount Tires from this location in Dec 2024 for my Tesla and we made sure to purchase 4 warranty certificates for $274 (Branden V was our salesperson). I barely put 5,000 miles on my car per year as I work from home full time. My husband does tire rotations for me so we never had the need to bring my car back to Discount Tires. However, we noticed there was a staple in a tire as my pressure light was on. My husband brings my car in today and they refused to honor the warranty that we had purchased because there were no tire rotations on file and claimed our thread wear was too close to the limit. They refused to help us with the staple unless we purchased new tires. My husband who knows cars very well can tell the tires do not need to be replaced. If we had known that tire rotations were required to be at Discount Tires and had to be on file, we would have come in every few months for a rotation. However, that was NEVER disclosed to us when we had purchased the warranty. Mind you, my husband also used to work at Discount Tires years ago and he has never heard of tire rotations being required for them to honor warranty certificates. We will be taking our business elsewhere.

Personally I had a great experience there. The lady at the front desk was amazing. Whenever I got a…read morecall or called the office the customer service was amazing. They did a great job explaining everything and communicating the process and timeline. They fixed the car up amazing and even cleaned the inside and outside and it was just an overall smooth and amazing process!!

I had my vehicle repaired at a different Caliber Collision in 2023, and the work was subpar at…read morebest. When I finally had time to bring it in for warranty repairs, I chose this location instead, and I'm SO glad I did. I worked with Brian, and he made the whole process easy. I showed up without an appointment for an inspection, and he got me scheduled for exactly the dates I needed. He finished the repair on the day he promised, and the work was done exactly right. Great customer service and high-quality work--that's what you'll get from Brian and this Caliber location. Highly recommend!

I really liked the people and the place for awhile but I was given a recommendation to change the…read morebrake fluid & radiator fluid. I agree'd thinking it would not cost anything more than $50 dollars. At check out the clerk informed it would be an additional $300 dollars. Not sure why this wasn't communicated to me if it was going to so high. Was not going to argue with the clerk since he already provided the service but just felt it was a deceptive to not inform the consumer the price until after he completed the service. Other grease monkey stores like the one in Centennial have been more upfront with pricing. Because of this, I will have to take my business elsewhere. -Dooley Batnasan

This place this exact location is a joke! Bought a brand new car had it for a month tops, bring it…read morehere for an oil change and few days later my engine blows. Don't wanna take responsibility. Won't show video of oil added to my car. even had a mechanic look at it and say the same thing "engine blew cause no oil" I pay for a oil change and the manager has the nerve to state "we don't do a full oil change unless you're completely bone dry or low on the dip stick " very unprofessional and not worth it at all! Zero stars

I can't recommend this location enough. Will went above and beyond helping me out with my…read morealternator issue today. This was especially kind considering it was toward the very end of his shift. I'll probably name my first born after him, I'll keep y'all updated on that. Thank you, Will!

This particular experience was perhaps a 3.5 because of the particular set of circumstances this…read moremorning but totally understandable that it will not be repeated. We were in need of a particular bulb for a particular older vehicle and a friend had recommended this chain of autocrat stores and this was the most convenient location for us. I am not sure if it the one the neighbor uses but that does not really matter, it was close this time. The manager was training wha appeared to be a brand new employee, step by step on how to use the computer listing, find it in the store etc, while also attending his other duties. It took quite a while to get the entire process finished, more than what we had expected to be a very quick stop. But in the end we left with the correct part, at a good price and even under these circumstances it saved us far more time than having had to take it to local place we often have used in the east event for simple procedures. It had been a while since we used the do it yourself method and still glad we didi. We would go back here again if we had a similar purchase to make and repair to do for ourselves. We appreciate that with a trained employee available it would have lived up to our expectations. But everyone has to learn at some point and these days, already trained new employees are few and far between waiting for employment.

never use this auto repair shop!!! they tried to charge me…read moreover $6,000 to replace two catalytic converters on my 2004 toyota tacoma! i found another mechanic shop willing to do the job for $2400! they lie and use scare tactics to try to convince people to agree to doing the job! stay away!!!

I would not trust this mechanic with a Tonka truck let alone a real one took my vehicle into him he…read moregouge me for everything he could had to take it to another shop to find out that everything that he charged me for was way way overpriced and half of it wasn't even fixed correctly.