This is a great location and they have taken exceptional care of my husband and I since we moved…read more They are kind, respect our time and make reasonable recommendations. All the service advisoirs are kind and excellent with communications. Joshua helped me with a complicated repair and even treated our doggo to a BarkBox, Chewbaru- a Subaru chewable for dogs! The waiting room is open, comfortable and has plenty of space to work. Bottom line- they care about your wallet and vehicle as though it was their own.

This place has such a mix of reviews that I just wasn't sure to come here or not. However, I'd…read morealready been to Schomp and Auto Nation Subaru for previous routine services and didn't like them at all so this was the next closest place... I have to say that I was pleasantly surprised! I was greeted, treated very nice (not like I was an inconvenience, like the other places I'd been). The place to drive my car in was easy to locate with signs and plenty of room to maneuver. Everything was clean and everyone seemed well organized. I was provided all the information I asked for, verbally and in writing, AND they even washed my car for me, before giving it back! All things that were not provided at other Subaru's around the Denver area. This is the kind of treatment I am used to and have come to expect from Subaru; glad I finally found one in the area that provides it. (I was previously in Northern Virginia where all of this is pretty standard). The story: I had an appointment, which I scheduled online, arrived and drove myself in and checked in with Joshua. He was very nice, actually read my online notes on what I wanted, told me it'd be an hour to an hour and a half (I had requested oil change, all fluids checked, and all systems inspection because my service contract was coming to an end soon and I wanted to ensure that no work was needed). We left and went for a walk around the neighborhood, came back about an hour later and sat in the waiting area. The waiting area is nice because it provides snacks and drinks (although I do wish something more interesting was on the TV's). Without having said anything that we were in there, Joshua came in and found me to give me an update on things. He must have seen us come back, which is nice that he was paying attention to that while busy with other customers too. My car did need an alignment which unfortunately took an additional hour (not sure why an alignment takes that long). Afterwards, Joshua came back and brought me out to explain everything. He even gave me an entire analysis write up they did on my car, which I never received from the other places either. Then pointed me to my car, which was brought inside, so I didn't have to wonder around outside looking for it; and it was even washed up for me. Finally, a Subaru that takes care of their customers! I will mention that the only reason I didn't give this a 5 star is because it took over 2 hours to do this work, which in my experience is excessive for someone who made an appointment and didn't just drop it off in the morning to have done anytime during the day. Normally this would be a lot more irritating as a I value my time, but this inconvenience was easy to overlook, given how well I was treated.

Had to stop in and get some parts today to get my brakes done... I walked in the front door. I am…read moremediately saw three employees standing conversing. They all turned heads to see me walk in, but none of them said hello or welcome. I proceeded to say hello a young man came running from the back asked how he could help me. He did a wonderful job helping me get the stuff that I need to get my brakes done, he did not have a name tag on so I don't know his name to send them a shout out for the wonderful customer service that he gave me that day as the other employees. Maybe you should learn from the young man on how to greet customers when they walk in the door... Thanks For The Read Until Next Time.....

I came in because I thought my alternator was going bad. They did the test and told me it was a bad…read morebattery. I then was told that batteries have a 3 year warranty (when I bought the battery in 2024 I was told 1 year) and they were able to warranty this battery. They also came out and installed the battery for me which is a huge relief since my cars battery is in such a bi*ch of a spot. The service was incredible and I am so thankful to Deah and Joey for handling this so professionally.

These guys are super nice. I was super stressed because I was having an issue with my car, and they…read morejumped right on fixing the problem. Shout out to Trinidad! I definitely will be using them for service in the future

Everyone was really nice and location is convenient! They sent an email link of everything they…read morewere doing/needed to do and that was super helpful to see ahead of pickup time.

I'm glad I went with my gut and went with these guys. They're great! I went to Nichols Auto Repair…read morebecause, unlike other repair shops, they actually returned my call when I left a message when researching a repair back in April 2022, and because this time around (Feb 2023) they answered my call and got me in for same-day service. I'm a woman who doesn't know much about cars except when something is off. I came in with both a budget and a long list of concerns ahead of a drive up to Alaska and, opposite of what other negative reviews here say, Mike and (I believe it was John) actually seemed gently determined to help me prioritize what *needed* to be done first and what could probably wait for a later day. I felt like these guys were my uncles (especially Mike, who had a friendly, helpful, smiley, and informative demeanor), making sure I was taken care of. Services completed: * Strut installation * 4-wheel alignment * Oil flush, change, filter * Air filter * Power steering service * Brake flush * Rotor maintenance, new brake pads * A/C service (replaced leaking valves, tested compressor, FREON refill) * Headlight cleaning So far, so happy.

never use this auto repair shop!!! they tried to charge me…read moreover $6,000 to replace two catalytic converters on my 2004 toyota tacoma! i found another mechanic shop willing to do the job for $2400! they lie and use scare tactics to try to convince people to agree to doing the job! stay away!!!

Solid shop here, we have taken 4 vehicles here in the last 6 months for a variety of things. Tire…read morerepair, oil changes, break pads and rotors, diagnostic for O2 sensor. Good prices and service both! Highly recommend these folks!

This business quoted me $600 for a transmission flush; Luckily, I got a few other quotes elsewhere,…read moreand didn't let them scam me. Obviously, I will not be going back. I have found a trusted partner in Goodyear on Yukon.

I'm not one to write reviews, but Caliber Collision's excellent service needs to be noted. I am…read moremore than pleased with Caliber's excellent service, and highly recommend them. Excellent experience from the get-go. When I went in to drop off my vehicle, they arranged for a rental car for me, and drove me over to Hertz. I received daily updates via text, and the car was ready on the date they told me. I live in Rollinsville, almost an hour away, and was unable to go down and get the car that day (a Friday), and asked if I could leave it until Monday. Less than 1/2 hour later, I got a call from the shop manager (Steve, I think?) that he would be happy to deliver the car to me, and return my rental car. Now remember - I live almost an hour away! That is definitely going above and beyond! The car was delivered after dark, so it wan't until the following day that I went out to check on the work. They did a beautiful job. AND they washed the exterior, and even cleaned the entire interior of the car to boot!

Personally I had a great experience there. The lady at the front desk was amazing. Whenever I got a…read morecall or called the office the customer service was amazing. They did a great job explaining everything and communicating the process and timeline. They fixed the car up amazing and even cleaned the inside and outside and it was just an overall smooth and amazing process!!

Enrique and Justin were very friendly and I was in and back out with the parts I needed in 5…read moreminutes and saving $55 over what the service place wanted to charge me. So appreciated!

Great customer service, clean store, very helpful, only place i buy my outo needs. Great prices on…read moreall items , everything in the store is well organized

In response to the 'business owner' that copies and pastes the same message to every negative…read morereview- if you actually want to provide good customer service, you can have the store owner call us and fix the issue. Otherwise, I will not be filling out a generic customer service form. ---------------------------------------------------------------------------------- We purchased tires from Discount Tires from this location in Dec 2024 for my Tesla and we made sure to purchase 4 warranty certificates for $274 (Branden V was our salesperson). I barely put 5,000 miles on my car per year as I work from home full time. My husband does tire rotations for me so we never had the need to bring my car back to Discount Tires. However, we noticed there was a staple in a tire as my pressure light was on. My husband brings my car in today and they refused to honor the warranty that we had purchased because there were no tire rotations on file and claimed our thread wear was too close to the limit. They refused to help us with the staple unless we purchased new tires. My husband who knows cars very well can tell the tires do not need to be replaced. If we had known that tire rotations were required to be at Discount Tires and had to be on file, we would have come in every few months for a rotation. However, that was NEVER disclosed to us when we had purchased the warranty. Mind you, my husband also used to work at Discount Tires years ago and he has never heard of tire rotations being required for them to honor warranty certificates. We will be taking our business elsewhere.

I have been using Discount tire for 35 years. I have been in the Auto repair business for 48 years…read more I recently went in to get new Michelins for my car. Josh helped me figure out proration cost to replace and told me to come in next morning at 7:50am. Went back next morning and talked to Jake. He said he can't find receipt. Mine was in my car and faded so I had nothing. I called CJ the manager and he could not find anything and said he could do nothing. I had gotten 1 set of continentals and 2 sets of Michelins from Discount tire but nothing showed up. This company used to be great but are now Greedy Morons. I went to Costco who does mounting and balancing for free and also gives a 5 year Road Hazard warranty for free. So in the end I saved $250 by going to Costco. I now tell all my customers to go to Costco and skip ripoff Discount Tire. Al